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Toyota of Gladstone

(8,285 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,285 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Manny really worked with me to get me the car i wanted,

Manny really worked with me to get me the car i wanted, even with production shortages he was able to get me exactly what i was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us the opportunity Schyler! Congrats on your new Toyota!

Such a great experience!

Such a great experience! I had the pleasure of being assisted by Ricardo Lopez who went above and beyond and made the whole buying process incredibly easy! He made sure that I got everything I was looking for in the vehicle. Highly recommend Ricardo and the Toyota Gladstone team! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Paola! This is such a wonderful story and we had such a pleasure helping you find the right Tacoma. Please let us know if you need anything at all. Welcome to the Toyota of Gladstone family.

Amazing service.

Amazing service. Professional and efficient services. Very personable and relatable staff. Non-pushy. Will buy again

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this and for allowing us this opportunity to earn your business. Welcome to our family and please let us know if you need anything at all.

Becka was awesome!

Becka was awesome! I would definitely come back to purchase another from her! Very pleased with my experience there!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Mrs. Bloom. We would welcome you back anytime. Please let us how we can help, welcome to our family.

Daniel made our visit super short, which was great!

Daniel made our visit super short, which was great! and was very helpful answered all of our questions. If we go back we will definitely call him to be our sales rep again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you Keila! We are so happy to have had you visit with us and for the opportunity to help you. Welcome to the Toyota of Gladstone family.

The purchasing process was extremely smooth, efficient

The purchasing process was extremely smooth, efficient and stress free. I would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this! We look forward to seeing you come back. Please let us know if you need anything at all and welcome to the family.

The experience was simple and straightforward.

The experience was simple and straightforward. Daniel was nice to work with. I have no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us and for allowing us the opportunity to earn your business, we know you have a lot of options and appreciate you choosing us. Welcome to the Toyota of Gladstone family.

I love Toyota of Gladstone, I won’t take my business

I love Toyota of Gladstone, I won’t take my business anywhere else. Everyone I’ve worked with here is helpful, informative, and kind. I love that they help you find the perfect car at your desired price. This is my second car from them and I refer all my family and friends here.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Wow! Thank you so much for sharing this us! What an amazingly kind review. We are so happy to have had the opportunity to help. Thank you for being a loyal member of the Toyota of Gladstone family.

The staff has been very friendly and very helpful, they

The staff has been very friendly and very helpful, they are at your service for any questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We are so happy for you and your family. Congratulations on your new Corolla Cross, welcome to our family.

Sam was great to work with!

Sam was great to work with! This was her first sale so happy to be able to buy the Tacoma from her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Ryan! We are happy that you visited with us that day and that Sam was able to help. So excited for both of you! We are so happy to welcome both you and Sam to our family.