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Toyota of Gladstone

(8,290 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,290 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Great place, and the attention was great, thanks to Marco

Great place, and the attention was great, thanks to Marco he was so nice and responsive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you, Jesus!

Was a excellent experience.

Was a excellent experience. My husband received support from Manuel and David. Thanks and God bless you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Alma, thank you very much, and welcome to the Toyota of Gladstone family!

Kenny helped me find the vehicle cle that had all the

Kenny helped me find the vehicle cle that had all the essential details I was looking for. He worked with me on the trade-in value of my canopy on the previous truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Paula, we appreciate your business!

Manuel was excellent and we are more than pleased with

Manuel was excellent and we are more than pleased with the process of purchasing a new vehicle. Manuel made it easy and enjoyable. Excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Dealer response

Thank you, and welcome to the Toyota of Gladstone family!

It was A great experience.

It was A great experience. kyle in the service departmant was very helpful and answered all my question.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you!

Best dealership in the Portland area.

Best dealership in the Portland area. Kenny was awesome to work with. Got the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Dealer response

Jim, thank you very much!

Great service at the Toyota of Gladstone.

Great service at the Toyota of Gladstone. Excellent, friendly, and knowledgeable staff. Would definitely recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Dealer response

We appreciate your business! Thank you!

Easy and smooth experience.

Easy and smooth experience. Thank you. Gladstone and online was so much better than some other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you very much for your business!

Easy to work with, good amount of inventory considering

Easy to work with, good amount of inventory considering current inventory. easy going guys, easy to work with. only dealership we could find that was not marking up the MSRP. Good Job Gladstone Toyota! way to stay honest!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your understanding of the challenges we face with the current market. Thank you very much for your business, and welcome to the Toyota of Gladstone family!

Ricardo was extremely friendly and knowledgeable.

Ricardo was extremely friendly and knowledgeable. I had a lot of questions and he walked me through the whole process and was very patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.