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Toyota of Gladstone

(8,291 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Always professional and friendly. pleasant to work with....

Always professional and friendly. pleasant to work with. I purchased over 10 cars in Gladstone during the past 3-5 years and use the service departments on all my personal and business vehicles. Ran S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Ran, thank you for being such a loyal Toyota of Gladstone customer. We greatly appreciate it!

Miguel was outstanding in his professional approach....

Miguel was outstanding in his professional approach. Attentive and always collaborative when asked questions. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you!

Very clean dealership. Staff here are friendly and...

Very clean dealership. Staff here are friendly and helpful. I would purchase a vehicle from here in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate that and look forward to your future business!

Easy buying experience! Thanks Roni, also working with...

Easy buying experience! Thanks Roni, also working with Momo on all the details was fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us and for the opportunity to help. Please let us know if you need anything at all. Oh and welcome to the family!

Manual Navas gave us great customer service! He was very...

Manual Navas gave us great customer service! He was very nice! Thank you so much for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

OOOh look at that pretty car! Congratulations! We are so happy to have had the opportunity to help. Please let us know if you need anything at all.

Both Miguel & Vic in finance we’re very informative and...

Both Miguel & Vic in finance we’re very informative and pleasant to work with. Vic met us later that evening off of I-5 closer to our home in Silverton so we could give him the title for our trade-in which we had neglected to bring to The dealership— we were only going to look for a car & ended up buying instead— you guys are good!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have the opportunity to help you. Welcome to the Toyota of Gladstone family and please let us know if you need anything at all.

Great improvements in getting faster service for oil...

Great improvements in getting faster service for oil changes. Respectful service crew. The Web page for customers needs improvement. I can’t update my address or even get in my account.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Ivan. Can you please give me a call and we can talk about the account you are trying to get into. Thank you Charity!

In trying to find a specific trim of a hard to come by...

In trying to find a specific trim of a hard to come by model from Toyota, Dustin Call actually spent the upfront time needed to get us on the correct waitlist and then start an allocation search for us, unlike some other dealers we’d contacted. He came through and the vehicle will be here in a month or so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Yay! We are so happy Dusty was able to take the time and help you find the right Toyota, Thank you for sharing this with us. Congratulations.

Both Wendel and Maneul were amazing to work with! They...

Both Wendel and Maneul were amazing to work with! They answered all my questions and made sure the entire car buying process was as smooth as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much Billy! We are so happy to have been able to help. Welcome to the Toyota of Gladstone family please let us know if you need anything at all.

Everyone was so friendly and accommodating! They made...

Everyone was so friendly and accommodating! They made getting us into a new car easy and simple! Definitely recommend to anyone looking to get a new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much!