Reviews
Becka helped us through the entire process, and she gave...
Becka helped us through the entire process, and she gave us clear communication and updates. She got answers to all our questions. I would recommend Gladstone Toyota and Becka to anyone interested in a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.
Superb customer service. Purchased new vehicle remotely...
Superb customer service. Purchased new vehicle remotely and flew to Portland for delivery. Consistent communication throughout the entire process was impressive and kudos to Ian Farias for making this a stress free transaction and delivery. Well done to the entire team. Gladstone Toyota is the place to go for the best car buying experience in the business!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. We are so grateful to for coming all this way to work with us. Congratulations and welcome to the family.
The dealership is Absolutely amazing every one is so kind...
The dealership is Absolutely amazing every one is so kind and polite and caring had an amazing experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. We are so grateful to for coming all this way to work with us. Congratulations and welcome to the family.
Hands down the best car buying experience ever!! Manuel...
Hands down the best car buying experience ever!! Manuel Navas, John Hill and MoMo Demm were a pleasure to work with throughout the whole process! Great pricing, friendly staff, above and beyond customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.
Cadell was very nice, helpful and explained everything....
Cadell was very nice, helpful and explained everything. Emily was also very nice and it was a great experience. My family has purchased three vehicles here. The corolla I traded in was bought here in 2010. I have always been very pleased with the service department here as well. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.
It was a smooth transaction. The whole staff was super...
It was a smooth transaction. The whole staff was super friendly and helpful to me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.
Friendly, courteous and knowledgeable staff. We felt VERY...
Friendly, courteous and knowledgeable staff. We felt VERY respected and valued as a customer. We’ve been thinking about purchasing a new car for several weeks. When we brought our Highlander in for service last week and were treated soooo well we knew Gladstone Toyota was where we would buy. We did some online research to decide what car model we wanted and contacted one of your salesman. From the moment we drove in and walked toward the sales room we were treated sooo well. Working with Daniel was a pleasure! He was friendly and made us feel we were working with a family member. Kristen the paperwork genius was also wonderful! Her knowledge and friendly manner put us at ease. We appreciated there wasn’t high pressure sale tactics but instead a desire to help us find what we wanted. We had such a great experience! Thank you! We’ll be telling everyone to go to Gladstone Toyota for sure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a NEW loyal member of the Toyota of Gladstone family.
My experience at Gladstone Toyota was fantastic. I worked...
My experience at Gladstone Toyota was fantastic. I worked with Ricardo, he is stellar. From the first time we met over email he helped me narrow down my options and what was available. When I couldn't find the perfect car and needed to take a break from looking he didn't bother me or send me too many emails. I could check back in when I needed to. Finally the car showed up in the inventory and he was fast and efficient to get me a test drive, the final numbers and start the process. After I brought the car home I noticed a damage to the windshield and David Elder stepped in to ensure Gladstone would take care of it. All in all this dealership works with the customer and treats you with respect and care. I will be sharing Ricardo and Gladstone Toyota information with friends and family for all their car needs. Thank you for making this important purchase feel like the best decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this wonderful story! We look forward to helping your family and friends as they visit with us. Congratulations on your new Toyota and welcome to our family.
When I came to Toyota of Gladstone my current vehicle was...
When I came to Toyota of Gladstone my current vehicle was in bad shape and I had just finished a 12 hour nightshift with 4 more to go for the week. I needed a vehicle that day and was put into a brand new Toyota Tacoma TRD Sport and drove it off the lot to finish my work week. The team worked quickly to get me out of there in a timely manner so I could get back to work and keep my life moving.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this wonderful story! We look forward to helping your family and friends as they visit with us. Congratulations on your new Toyota and welcome to our family.
Great customer service. I was pleased with Dusty’s help....
Great customer service. I was pleased with Dusty’s help. The closing agent was a bit too pushy on extended warranty. My husband was not impressed with that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.
