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Toyota of Gladstone

(8,295 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Alicia was extremely proffessional and kind. I highly...

Alicia was extremely proffessional and kind. I highly recommend her to anyone interested in purchasing a Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Alan, thank you very much!

Great customer service at dealership! Very professional!...

Great customer service at dealership! Very professional! I loved how customers answer the phone to help customers! I GOT a great deal and paperwork wasn't as long as other occasions in different brand dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nuelih, thank you very much for your business!

Very happy with the dealership. I have been bringing my...

Very happy with the dealership. I have been bringing my Tacoma here ever since I purchased it in 2013. Always good staff and they keep my Toyota in great shape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business!

We had a great experience with Ian and Emily. Our second...

We had a great experience with Ian and Emily. Our second purchase with Gladstone Toyota. Will be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for coming back to purchase another vehicle here at Toyota of Gladstone! We appreciate your repeat business and look forward to our next opportunity to serve.

Mr Chestnut was truly amazing!! This was my second trip...

Mr Chestnut was truly amazing!! This was my second trip to this location and I can promise I will be back. Not only was I able to get within my price range but I was treated like family! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!

This was the best experience ever in buying a new car. I...

This was the best experience ever in buying a new car. I would highly recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Super easy car buying experience. Scott was great to work...

Super easy car buying experience. Scott was great to work with and so was Vic in finance. 3rd car I've bought from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Deanna thank you for coming back to see us again!

Everyone was very friendly, fast, and professional. Great...

Everyone was very friendly, fast, and professional. Great car buying experience! My salesman Eric was personable and deserves a gold star!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you Emily! We will make sure he gets that gold start. Please let us know if you need anything at all and welcome to the Toyota of Gladstone family.

I was totally pleased with the service Eric and the staff...

I was totally pleased with the service Eric and the staff handled the purchase of the new 4Runner, I will definitely recommend my friends and family to conduct business at this dealership Mike Jacobs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you so much Mike! We are so happy to have had the opportunity to help you. We look forward to helping your friends and family as well.

Carl did an excellent job taking care of us. We will...

Carl did an excellent job taking care of us. We will recommend Toyota Gladstone to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Dalla! We are so happy to have added you to the Toyota of Gladstone family. Please reach out if you need anything at all, I am sorry I did not get to say goodbye yesterday. Charity