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Toyota of Gladstone

(8,295 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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They found a problem that had been haunting me for a long...

They found a problem that had been haunting me for a long time...a squirrel nest that was smelly and caused damage to a fan. They did good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Paul! We appreciate the opportunity.

This was my first time purchasing a car and I had a great...

This was my first time purchasing a car and I had a great experience at Toyota Gladstone. Nate was very helpful with all our questions and helping me get my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Arturo! We are so happy to have had the honor of helping you buy your first car. Welcome to the Toyota of Gladstone family.

Ricardo and the team at Toyota of Gladstone were...

Ricardo and the team at Toyota of Gladstone were excellent. I dread buying cars, and this was definitely one of the best experiences we’ve had. They made it so easy, They were friendly and helpful, and we’re very excited about our new car. Would definitely recommend and will use them again for future car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much this wonderful story! We are so happy to have had this opportunity to help you find you new car and keep your family safe. Please let us know if you need anything at all and welcome to the Toyota of Gladstone family.

Everyone was amazing! Got there close to closing, had...

Everyone was amazing! Got there close to closing, had vehicle purchased and on my way in just over an hour!!! Nate, the GM, and Finance Manager were outstanding! Plus Tacoma was best price I found in two states! I will be a return customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Patrick! We greatly appreciate this opportunity. Welcome to the Toyota of Gladstone family.

They are always friendly and prompt with the service on...

They are always friendly and prompt with the service on my car. This is our second leased car with this dealership and I am very satisfied with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and thank you for your repeat business!

Consumer response

You are welcome!

I really appreciated working with Lina! She was very kind...

I really appreciated working with Lina! She was very kind and actually made effort to make small chat with me in the process, which helped me feel more comfortable being around her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

Jose Agilar es una muy buena persona me especio todo...

Jose Agilar es una muy buena persona me especio todo desde el comienso asta el fin del trato y todo el tiempo estuvo con migo y nunca me Precioso para nada

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Gracias!

Another great service experience at Toyota of Gladstone....

Another great service experience at Toyota of Gladstone. Mike got my Camry Hybrid in quickly, updated me by text, and finished the job ahead of schedule. I really appreciate the friendly service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much!

The kindest honest decent & most patient guy ever!...

The kindest honest decent & most patient guy ever! Excellent 5 star support and so grateful for his patience!! Thank you so much again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business!

Lina was very helpful and wonderful to talk to. Very...

Lina was very helpful and wonderful to talk to. Very happy with my new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Josh! Welcome to the family.