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Toyota of Gladstone

(8,280 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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We found Eric K, to be a man of integrity.He also has a...

We found Eric K, to be a man of integrity.He also has a sense of humor. We would trust him again! Thanks, Jeanie Olin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jeanie, thank you very much for your kind words about working with Eric Kalik, and welcome to the Toyota of Gladstone family!

Hey there Gladstone Toyota, Carl Chestnut was my...

Hey there Gladstone Toyota, Carl Chestnut was my salesperson, it's always a pleasure to work with someone who knows his vehicles and knows what people want. I have bought or lease four vehicles from you guys...My last two was with Carl and I will always recommend friends and families to ask for Carl! Thanks a million my friend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much Vernon! We are so happy to have had you back once again. We very much enjoy seeing you. Welcome to the Toyota of Gladstone family.

My purchase was almost completely done remotely. Dusty...

My purchase was almost completely done remotely. Dusty took all the guess work out of buying a new vehicle. He kept me informed as the process evolved and was time for me fly to Oregon and pick up my truck. He even came in on his day off to fix finalize my purchase. I would definitely go to Dusty and Gladstone Toyota the next time I purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business, and welcome to the Toyota of Gladstone family!

Grest service, very helpful and friendly. Never had...

Grest service, very helpful and friendly. Never had problems with the Gladstone Toyota. Staff are always very helpfull and its alway a fast and wonderful experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Tiffany! We are so happy to have you as a part of the Toyota of Gladstone family. Congratulations!

Consumer response

Thank you for the wonderful service!

Maia & Bryan were both fantastic in helping us make a...

Maia & Bryan were both fantastic in helping us make a purchase with such late notice & so close to closing time. Maia even stayed past her normal work hours to make sure everything went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this great story with us. We are so happy to had you visit with us. Welcome to the Toyota of Gladstone family. Please let us know if you need anything at all.

Gladstone Toyota had the best price for the vehicle I was...

Gladstone Toyota had the best price for the vehicle I was looking for and the staff made the process streamlined and easy to follow. The dealer was recommended by other family members and would use the service again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, thank you!

The Toyota of Gladstone is always a great place to go...

The Toyota of Gladstone is always a great place to go buy a car there are always great people helping you out with anything you want

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Celeste, thank you very much for your kind words!

Skylar D Crane may be the best salesperson I have ever...

Skylar D Crane may be the best salesperson I have ever had, and she definitely went above and beyond. I would highly recommend her to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your kind words about working with Skylar Crane here at Toyota of Gladstone. We appreciate it and welcome to the Toyota of Gladstone family!

I came there with the expectations of dealing with the...

I came there with the expectations of dealing with the dealership and it wasn’t like that at all it was friendly easy and I got a great car at a great price. Thank you Gladstone Toyota for hiring such great people! And the price was incredibly fair!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you giving us a chance, and thank you for your business!

Great experience. I loved not having to come in at all....

Great experience. I loved not having to come in at all. Vic was very helpful and friendly. Toni was quick to answer all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and welcome to the Toyota of Gladstone family!