Skip to main content

Toyota of Gladstone

(8,279 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

Want to share your experience with this dealership?

Write a review

Roni was great! We came in looking to buy a prius and...

Roni was great! We came in looking to buy a prius and were glad we did. Roni greeted us when we got there, was friendly without being overbearing, and really worked to help us find a car that would work for us. At no point did my wife or I feel like Roni was being gimmicky. She walked us around the lot multiple times, and despite being there for hours, never left us to go find another customer. She is a great person to work with, and we both commented that not only were we glad to have gotten the car we did, but we were glad that we got to work with Roni. We had a great experience, and when it is time to find the next car, we will definitely start at Toyota of Gladstone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience purchasing your Prius from Toyota of Gladstone! Additionally, we appreciate you allowing Roni the opportunity to make your experience a great one; thank you!

My whole experience from beginning to end, was 100% easy,...

My whole experience from beginning to end, was 100% easy, amazing and brief! G was wonderful and very accommodating. Kristin in finance was great as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much!

JP was super helpful when I first came to test drive the...

JP was super helpful when I first came to test drive the RAV4. He wasn't pushy or anything else car salesmen get accused of. When I came back the next day, he was busy and kindly referred me to Carl who was incredibly helpful, friendly, informative and straightforward, and very easy to work with. I would recommend Toyota of Gladstone and Carl Chestnut to anyone looking to buy a new Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation!

Natemah was awesome!!! And glad she was there to assist...

Natemah was awesome!!! And glad she was there to assist me every step of the way searching for the right car. Definitely recommend her to anyone who wants a smooth process. Natemah was patient and answered all of my questions. I appreciate the time and her support in providing a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Natemah is awesome! Thank you for your business!

Ken was polite, a good listener, and respectful. I feel...

Ken was polite, a good listener, and respectful. I feel like I got a good value. Once we agreed on a deal, it was a slow process to hand over cash, consider having two people able to take money?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business!

Hands down one for the best dealership experiences I have...

Hands down one for the best dealership experiences I have had. We didn’t buy a Toyota vehicle but I will definitely be returning when I plan to buy my 4runner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your kind words and we look forward to your next visit!

Carl is our person to go to at Toyota of Gladstone. He is...

Carl is our person to go to at Toyota of Gladstone. He is so patient and makes the sales and selection process smooth. He treats us like family. We always ask for Carl. We highly recommend this dealership and Carl!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about working with Carl Chestnut!

Manuel was helpful and accommodating so we could find the...

Manuel was helpful and accommodating so we could find the car we wanted in our price range right away. There was a pretty long wait at the dealership, but he checked in on us often to let us know what was happening and to see if we needed anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jordan!

This is the second time I've bought from Toyota of...

This is the second time I've bought from Toyota of Gladstone - awesome service and price! Top notch dealership! Manuel was great! The process was easy and stress free! I won't go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you coming back for another Toyota! Thank you!

Great experience! Trading in and buying was super easy...

Great experience! Trading in and buying was super easy and Roni was a fantastic Sales Associate. We never felt pressured and felt that the dealership did everything they could to find us exactly what we wanted and well within budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jake, thank you for your business, and welcome to the Toyota of Gladstone family!