Skip to main content

Toyota of Gladstone

(8,280 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience! Trading in and buying was super easy...

Great experience! Trading in and buying was super easy and Roni was a fantastic Sales Associate. We never felt pressured and felt that the dealership did everything they could to find us exactly what we wanted and well within budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jake, thank you for your business, and welcome to the Toyota of Gladstone family!

Best car buying experience ever. They work with thier...

Best car buying experience ever. They work with thier customers. If I need a car I will be buying from them. I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lauren, we appreciate your kind words and look forward to any future opportunity to serve!

Muchas gracias a Manuel por toda la ayuda! Muchas gracias...

Muchas gracias a Manuel por toda la ayuda! Muchas gracias por la nueva Tacoma muy buena asistencia gracias por todo lo recomiendo pregunten por el

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

I was thankful for the knowledge and sense of urgency...

I was thankful for the knowledge and sense of urgency Parker demonstrated. He was genuine the entire time we spoke. It was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business!

Excellent service on all levels! Great sales, Kenny was...

Excellent service on all levels! Great sales, Kenny was very fast - which we appreciated! We also love Austin in service & Rudy in finance. Great experience & about as pain free as a car deal could go!! Lol

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and welcome to the Toyota of Gladstone family!

Carl, was very approachable, knowledgeable and...

Carl, was very approachable, knowledgeable and professional which really put me at ease navigating the purchase process. He was attentive and thoroughly answered my questions and patient with explaining vehicle elements.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jessica, thank you very much for your business!

This lady was very helpful and friendly from the moment...

This lady was very helpful and friendly from the moment she met us in the parking lot and through out the time we spent there. People like her make me wanna come back in the future if I ever needed another vehicle. Thanks Lina for all your help...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Palau, thank you very much for sharing your experience working with Lina Kusumowati here on the Toyota of Gladstone team!

Lina was amazing! Her manager however, was condescending,...

Lina was amazing! Her manager however, was condescending, and did not give me the agreed upon price for my trade in. But, because I didn’t want to speak with him again.. I just signed.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear that you were unhappy with the trade-in value we offered for your vehicle. Our offers are based on market research through multiple sites to include KBB, NADA, Blackbook, Cargurus, and Manheim auction reports. We are glad that Lina did such a great job during your purchase!

The dealership was very helpful and willing to work with...

The dealership was very helpful and willing to work with us. Lina went back and forth several times in a downpour to get us keys to look at different cars and offered my wife an umbrella which I felt was a nice gesture. When the dealership made a small mistake with the taxes (Washington buyer), they were quick to accept that it was their mistake, and they made it right. I thought that was something very unique because not all dealerships are willing to make things right, let alone admit that they made a mistake. Overall I would go back there to buy my next Toyota and would definitely recommend this dealership to friends.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business and welcome to the Toyota of Gladstone family!

Erik was helpful and honest from our very first phone...

Erik was helpful and honest from our very first phone call. I would definitely deal with him again and also refer him to family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and welcome to the Toyota of Gladstone family!