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Toyota of Gladstone

(8,280 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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muy amable, muy buen servicio al cliente, una gran...

muy amable, muy buen servicio al cliente, una gran variedad en trocas qué es difícil de decidir.los recomendaremos con nuestras amistades. gracias por todo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Jonathan has great customer service, great personality....

Jonathan has great customer service, great personality. Very knowledgeable about cars. He is an essential employee to Toyota of Gladstone. I will be more than happy to recommend him to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

We are pleased with the service we received at Gladstone...

We are pleased with the service we received at Gladstone Toyota . Very nice people to work with and polite . We want to thank you for your service .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your kind words!

I love these guys. Especially Charity and Eric - but the...

I love these guys. Especially Charity and Eric - but the whole team was great. They actually seem to care about the customer and want you to leave feeling like you got a good deal. I dealt online with many other dealers in Oregon and Washington while shopping for this vehicle and was never comfortable about the process until I started communicating with Charity. Excellent customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Jack, we appreciate your kind words, and welcome to the Toyota of Gladstone family!

Great service! Knowledgeable and friendly staff. From the...

Great service! Knowledgeable and friendly staff. From the moment I came into the experience until the moment it was complete- greatness all around. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business!

Great experience- didn’t feel pressured. Was provided...

Great experience- didn’t feel pressured. Was provided multiple options and honest pricing. Joe was extremely professional, listened to what I wanted and was very patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business!

Roni was great to work with. Very personable and...

Roni was great to work with. Very personable and professional. The process was the quickest and smoothest I’ve ever had at a dealership. I definitely recommend this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business!

Gracias a Manuel en la Toyota de Gladstone, contento con...

Gracias a Manuel en la Toyota de Gladstone, contento con mi nuevo Camry excelente servicio y precio pregunten por Manuel lo recomiendo muchas gracias Manuel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Tom!

Jonathan Castino came across as helpful, informative,...

Jonathan Castino came across as helpful, informative, enthusiastic and honest. With his help and presence, buying a car was not so stressful, but more of an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Julie, thank you very much for your business!

JC was very helpful but never pushy. Communicated well...

JC was very helpful but never pushy. Communicated well and was personable. The dealership was kind of chaotic but things were organized so not too much waiting around. The finance person seemed to be trying to sell add one’s and I don’t like that much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ricci, we appreciate your business!