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Toyota of Gladstone

(8,280 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Eric was just Overall amazing. Quick, efficient, and made...

Eric was just Overall amazing. Quick, efficient, and made car buying easy. Dolf was extremely helpful in making our dream come true with a financial plan that didn’t hurt the bank. Also a big thank you to Rich Stiefel for helping make all this happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Alyssia! We are so happy that we were able to help you, we appreciate the opportunity. Welcome to our family!

We had a great experience with Kevin at Toyota of...

We had a great experience with Kevin at Toyota of Gladstone. He got us a great deal. Can’t wait to go on adventures in our new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Maggie, thank you for your business, and welcome to the Toyota of Gladstone family!

You guys did a great job everything went smooth really...

You guys did a great job everything went smooth really enjoyed my experience. Thank you . After getting screwed with at Wilsonville Toyota I was happy to find you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jon, thank you for giving us a chance after the negative experience you had at a local competitor. Thank you for your business, and welcome to the Toyota of Gladstone family!

Manuel made the card buying experience smooth and not...

Manuel made the card buying experience smooth and not stressful! He’s a step above lost car salesmen!! My new highlander is a dream car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, Megan, and welcome to the Toyota of Gladstone family!

Carl was a delight to work with. He was sensitive to our...

Carl was a delight to work with. He was sensitive to our needs and he delivered exactly what we wanted. Carl is a true gentleman and represents Toyota and Toyota of Gladstone with a lot of pride and enthusiasm. It was a privilege meeting him and your staff at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about working with Carl Chestnut here at Toyota of Gladstone! We are blessed to have him on our team and equally blessed to have you as our customer. Thank you!

Carl was very helpful, and patient. He was kind,...

Carl was very helpful, and patient. He was kind, knowledgeable and personable. He was willing to continue to help until I was satisfied. Toyota needs more people like Carl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

I agree! We definitely need more team members like Carl Chestnut to help all of our amazing customers! Thank you.

Roni is a terrific and friendly salesperson. She made the...

Roni is a terrific and friendly salesperson. She made the process comfortable and less intimidating. She provided plenty of helpful information while still giving us space and time to make the decision that was best for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Kaleb! We are so happy you have allowed us this opportunity. Congratulations on your purchase and welcome to the Toyota of Gladstone family.

2nd new Toyota I’ve bought from here. Another great...

2nd new Toyota I’ve bought from here. Another great experience. The process took a bit longer than I accounted for but the dealership was very busy. I didn’t catch the name of the gentlemen who helped Natemah but he was very nice as well and someone I enjoyed dealing with. Straightforward and honest. I also talked with Manny before coming in and he was great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Josh, thank you very much!

Professionalism at best. Great people.Manuel (Manny) was...

Professionalism at best. Great people. Manuel (Manny) was very kind and helpful. So was Jeremy. Looking forward to doing business again in the future. Thanks.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much!

Consumer response

Like I said great, experienced and caring staff. I do appreciate all you did for us. Manuel (Manny) did nothing but great service to help my wife and myself. Jeremy did the same for us. Great experience. Thanks.

Excelente atencion en la toyota de gladstone lo...

Excelente atencion en la toyota de gladstone lo recomiendo preguteng por Manuel muy buen servicio pregunten por el y vengan a la toyota de gladstone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Gracias!