Keyes Toyota

I recently purchased a used car here. Very disappointed in the professionalism and consideration of the sales and finance department. Horrible communication skills and pressure tactics!!!

I took my car for an oil change , horrible Service customer service..,upsetting since I have been a loyal customer since 2008. I wasn’t offered complimentary ride to my residence due to distance, such a shame corners of cost being cut.

Took my car in for a simple oil change. Got my car back with a heavily scratched dashboard. Looks like the tech put something on the dash when he went to inspect the cabin air filter. Very poor treatment of customers vehicles. Interior damage that could have easily been avoided and should have never occurred.

I went to fix the coolant bypass valve because the check engine light is on all the time so they said they change the part but the check engine lights is still on, then I asked them what’s going on with the check engine light’s they said sorry but we can’t help you, they refused fix my car

I never thought purchasing a car can go smoothly as it did. I am grateful.

I needed brake service and a headlight bulb installed. I went to Toyota Keyes in Van Nuys without an appointment. I was immediately greeted by a service member and introduced me to Giovani . He was friendly and professional. I went home during the service but I received my car in a reasonable time. I liked how I received what needed to be done via a texted link to a website. I chose what I wanted. I feel it’s better than a phone call. The price for the work was fair. I picked up the car the next day (my choice). Giovani recognized me when I walked into the office. Overall, I was impressed with Giovani who is an asset to this location . Thanks to the rest of the team.

Thank you so much for your time and effort Mr. Rezaie. Really appreciate you and your hard work . Was my second time purchasing a car and this guy always makes it so easy for me.

Giovanni is a great service advisor. My vehicle had a very strange issue and with the team, it was diagnosed and fixed with little downtime.

Great service, our family has been purchasing and servicing cars from Keyes for 40 years. Very honest and reliable.

Great service from Keyes Toyota. Bebo the salesman helped me get a great deal for my 2025 Tundra!