Reviews
Eric was fantastic.
Eric was fantastic. Extremely patient and willing to work through everything with me. I appreciated his time going back and forth with his manager
This dealership is very professional and I would
This dealership is very professional and I would recommend them to any customer. Very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service.
Excellent service. Great experience from sales to finance!! Eric and Garrett were top notch! Truck was ready as promised.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great Jeep experience with Mark Cerni.
I had a great Jeep experience with Mark Cerni. He made the drill the best car buying experience I’ve ever had. So knowledgeable and definitely worked hard on my behalf. If you go to CR Jeep, ask for Mark. A+++++
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Art was my representative, he was very informative and
Art was my representative, he was very informative and patient. With me and my friends
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership employees were phenomenal.
Dealership employees were phenomenal. I came to the dealer with a buddy to assist him with purchasing a vehicle. Art who was our sales rep went above and beyond to ensure this my friend wanted was the right choice for him. He allowed us to test drive the vehicle and treated us as if we were family. I highly recommend this dealer and if you do stop by go as ask for Art!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The snacks were amazing!
The snacks were amazing! The service was good, sales reps were great, and were very reasonable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'd give 10 stars if I could!
I'd give 10 stars if I could! Jesse, Sierra, and Ty went above and beyond to get my truck back on the road after a long and frustrating journey elsewhere. I had previously invested in a new engine, radiator, oil system, axles, rotors, and brakes — but still had lingering issues. This team took the time to pinpoint the real problem and fixed it on the spot. Their honesty, expertise, and genuine care were a breath of fresh air. I felt seen, heard, and truly supported by people who care about their work and their customers. It’s clear they’re passionate about the brands they represent and the people who drive them. I won’t be going anywhere else — my truck has a new home! Huge thanks and high fives to the whole team! – Nat
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'd give 10 stars if I could!
I'd give 10 stars if I could! Jesse, Sierra, and Ty went above and beyond to get my truck back on the road after a long and frustrating journey elsewhere. I had previously invested in a new engine, radiator, oil system, axles, rotors, and brakes — but still had lingering issues. This team took the time to pinpoint the real problem and fixed it on the spot. Their honesty, expertise, and genuine care were a breath of fresh air. I felt seen, heard, and truly supported by people who care about their work and their customers. It’s clear they’re passionate about the brands they represent and the people who drive them. I won’t be going anywhere else — my truck has a new home! Huge thanks and high fives to the whole team! – Nat
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recently purchased a vehicle from Castlerock.
Recently purchased a vehicle from Castlerock. The service was great. I worked with Mike Leininger (@Mike.Leininger ), Sales Consultant. Mike was incredibly diligent, friendly, patient, and very personable. The entire experience was smooth, I didn’t feel pressured when making my purchase decision. Mike was very open to hearing my questions, concerns, etc. I would definitely come back again. The broader staff was also great to work with. Derrick Jordan (General Manager) was incredibly helpful throughout the entire process. He is honest, and a reliable business partner. I definitely recommend this dealership, especially recommend working through Mike and Derrick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tong 20121, thank you so much for your heartfelt review! We’re thrilled to hear that Mike made your car-buying experience special. Your feedback brightens our day and motivates us to keep providing top-notch service. If you need anything, please don’t hesitate to reach out. Enjoy every mile in your new car!
