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Castle Rock Chrysler Dodge Jeep RAM

(775 reviews)
Visit Castle Rock Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(775 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Rock Chrysler Dodge Jeep RAM from DealerRater.

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Eric was fantastic.

Eric was fantastic. Extremely patient and willing to work through everything with me. I appreciated his time going back and forth with his manager

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This dealership is very professional and I would

This dealership is very professional and I would recommend them to any customer. Very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Great experience from sales to finance!! Eric and Garrett were top notch! Truck was ready as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great Jeep experience with Mark Cerni.

I had a great Jeep experience with Mark Cerni. He made the drill the best car buying experience I’ve ever had. So knowledgeable and definitely worked hard on my behalf. If you go to CR Jeep, ask for Mark. A+++++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Art was my representative, he was very informative and

Art was my representative, he was very informative and patient. With me and my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dealership employees were phenomenal.

Dealership employees were phenomenal. I came to the dealer with a buddy to assist him with purchasing a vehicle. Art who was our sales rep went above and beyond to ensure this my friend wanted was the right choice for him. He allowed us to test drive the vehicle and treated us as if we were family. I highly recommend this dealer and if you do stop by go as ask for Art!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The snacks were amazing!

The snacks were amazing! The service was good, sales reps were great, and were very reasonable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I'd give 10 stars if I could!

I'd give 10 stars if I could! Jesse, Sierra, and Ty went above and beyond to get my truck back on the road after a long and frustrating journey elsewhere. I had previously invested in a new engine, radiator, oil system, axles, rotors, and brakes — but still had lingering issues. This team took the time to pinpoint the real problem and fixed it on the spot. Their honesty, expertise, and genuine care were a breath of fresh air. I felt seen, heard, and truly supported by people who care about their work and their customers. It’s clear they’re passionate about the brands they represent and the people who drive them. I won’t be going anywhere else — my truck has a new home! Huge thanks and high fives to the whole team! – Nat

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I'd give 10 stars if I could!

I'd give 10 stars if I could! Jesse, Sierra, and Ty went above and beyond to get my truck back on the road after a long and frustrating journey elsewhere. I had previously invested in a new engine, radiator, oil system, axles, rotors, and brakes — but still had lingering issues. This team took the time to pinpoint the real problem and fixed it on the spot. Their honesty, expertise, and genuine care were a breath of fresh air. I felt seen, heard, and truly supported by people who care about their work and their customers. It’s clear they’re passionate about the brands they represent and the people who drive them. I won’t be going anywhere else — my truck has a new home! Huge thanks and high fives to the whole team! – Nat

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recently purchased a vehicle from Castlerock.

Recently purchased a vehicle from Castlerock. The service was great. I worked with Mike Leininger (@Mike.Leininger ), Sales Consultant. Mike was incredibly diligent, friendly, patient, and very personable. The entire experience was smooth, I didn’t feel pressured when making my purchase decision. Mike was very open to hearing my questions, concerns, etc. I would definitely come back again. The broader staff was also great to work with. Derrick Jordan (General Manager) was incredibly helpful throughout the entire process. He is honest, and a reliable business partner. I definitely recommend this dealership, especially recommend working through Mike and Derrick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Tong 20121, thank you so much for your heartfelt review! We’re thrilled to hear that Mike made your car-buying experience special. Your feedback brightens our day and motivates us to keep providing top-notch service. If you need anything, please don’t hesitate to reach out. Enjoy every mile in your new car!