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BMW of Sterling

(1,644 reviews)
Visit BMW of Sterling
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (866) 735-8484 (866) 735-8484
Used (866) 785-6110 (866) 785-6110
Service (866) 760-1524 (866) 760-1524

Reviews

(1,644 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great, friendly staff.

Great, friendly staff. Worked with us to get a great deal on a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new ride! Enjoy every mile and reach out if there's anything you need down the road!

Good service.

Good service. Mauricio was my service rep. He was very professional and answered all questions and concerns. Very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with Mauricio and our team! We truly appreciate your business and feedback. Have a great day!

Great service advisor!

Great service advisor! I would highly recommend you taking your vehicle to this dealership for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Danny, thank you for recommending your service advisor at BMW of Sterling! Your awesome feedback made our day.

Rudy was responsive and service was timely and efficient.

Rudy was responsive and service was timely and efficient. I will take my vehicle back next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

There is nothing better than a great review. Thanks for giving BMW of Sterling your business, Cindy!

Dealership was great, all staff were polite and

Dealership was great, all staff were polite and attentive. Jett was great to work with along with the finance person as well. Easy car buying experience. I have one more child to go. I will be back in two years for her car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing BMW of Sterling and for sharing your experience with Jett and the team. Congratulations on your new car! We can't wait to welcome you back for your next purchase! See you in two years!

Devon provided excellent service.

Devon provided excellent service. Enjoyed the video of the inspection of my vehicle. Tap to pay, waiting area and restroom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Howard, thank you for sharing your feedback about Devon and our video inspection process! We appreciate your business and hope to see you again at BMW of Sterling. Safe travels!

Tasha is really a great advisor in service.

Tasha is really a great advisor in service. Thank you! Handles my car loke it were her own.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It’s so good to see this five-star review! It makes us happy knowing you received the best service. We’re here if you ever need anything in the future!

Drop off service was convenient.

Drop off service was convenient. Kept me informed of process and when it would be ready. Video analysis from tech helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bob, we're glad our team kept you informed and made the process easy at BMW of Sterling. We appreciate your feedback and hope to see you again!

Devon was an amazing advisor.

Devon was an amazing advisor. He was professional kind pharaoh and very friendly. I’ve worked with him on numerous occasions. I appreciate his knowledge patience, and kindness. I’m glad to see he’s still there. Thank you Devon for all that you do. You are really appreciate it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mrs. Faulks, thank you for leaving this stellar review of Devon! We are thrilled to hear you can depend on him to provide top-notch care and support every time. Your kind words and business mean a lot to us at BMW of Sterling!

They were responsive, and polite to our needs.

They were responsive, and polite to our needs. Enjoying the BMW IX EV! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s so good to see this five-star review! It makes us happy knowing you received the best service. We’re here if you ever need anything in the future!