Reviews
Great, friendly staff.
Great, friendly staff. Worked with us to get a great deal on a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new ride! Enjoy every mile and reach out if there's anything you need down the road!
Good service.
Good service. Mauricio was my service rep. He was very professional and answered all questions and concerns. Very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with Mauricio and our team! We truly appreciate your business and feedback. Have a great day!
Great service advisor!
Great service advisor! I would highly recommend you taking your vehicle to this dealership for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Danny, thank you for recommending your service advisor at BMW of Sterling! Your awesome feedback made our day.
Rudy was responsive and service was timely and efficient.
Rudy was responsive and service was timely and efficient. I will take my vehicle back next time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
There is nothing better than a great review. Thanks for giving BMW of Sterling your business, Cindy!
Dealership was great, all staff were polite and
Dealership was great, all staff were polite and attentive. Jett was great to work with along with the finance person as well. Easy car buying experience. I have one more child to go. I will be back in two years for her car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing BMW of Sterling and for sharing your experience with Jett and the team. Congratulations on your new car! We can't wait to welcome you back for your next purchase! See you in two years!
Devon provided excellent service.
Devon provided excellent service. Enjoyed the video of the inspection of my vehicle. Tap to pay, waiting area and restroom.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Howard, thank you for sharing your feedback about Devon and our video inspection process! We appreciate your business and hope to see you again at BMW of Sterling. Safe travels!
Tasha is really a great advisor in service.
Tasha is really a great advisor in service. Thank you! Handles my car loke it were her own.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It’s so good to see this five-star review! It makes us happy knowing you received the best service. We’re here if you ever need anything in the future!
Drop off service was convenient.
Drop off service was convenient. Kept me informed of process and when it would be ready. Video analysis from tech helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob, we're glad our team kept you informed and made the process easy at BMW of Sterling. We appreciate your feedback and hope to see you again!
Devon was an amazing advisor.
Devon was an amazing advisor. He was professional kind pharaoh and very friendly. I’ve worked with him on numerous occasions. I appreciate his knowledge patience, and kindness. I’m glad to see he’s still there. Thank you Devon for all that you do. You are really appreciate it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mrs. Faulks, thank you for leaving this stellar review of Devon! We are thrilled to hear you can depend on him to provide top-notch care and support every time. Your kind words and business mean a lot to us at BMW of Sterling!
They were responsive, and polite to our needs.
They were responsive, and polite to our needs. Enjoying the BMW IX EV! Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s so good to see this five-star review! It makes us happy knowing you received the best service. We’re here if you ever need anything in the future!
