Reviews
Easy drop off the night before and ready to roll by early
Easy drop off the night before and ready to roll by early next morning before I anticipated.
Easy drop off the night before and ready to roll by early
Easy drop off the night before and ready to roll by early next morning before I anticipated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road! Please let us know if you need anything else. We hope to see you again!
While it took longer than expected, they made sure to
While it took longer than expected, they made sure to thoroughly test and ultimately fix my vehicle.
While it took longer than expected, they made sure to
While it took longer than expected, they made sure to thoroughly test and ultimately fix my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road! Thank you for your patience, and please let us know if there's anything else we can do to assist.
The staff when you walk in are very helpful.
The staff when you walk in are very helpful. When you pull into the express garage these guys are helpful too. The service department keeps you updated on your vehicle.
The staff when you walk in are very helpful.
The staff when you walk in are very helpful. When you pull into the express garage these guys are helpful too. The service department keeps you updated on your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! It's our pleasure to help. We appreciate your loyalty, and look forward to serving you again!
Good Service and good people to work with.
Good Service and good people to work with.. we were kept updated as the work progressed on our two cars.
Good Service and good people to work with.
Good Service and good people to work with.. we were kept updated as the work progressed on our two cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help! Thanks for choosing us- we hope to see you again.
It's crooked!
It's crooked!!!!! I was told my part was covered and given a price for labor then later was told my part wouldn't be covered unless my mechanic handed over his original paper work for the part. Talk about a fast back track from what I was told by Camron Beattie service advisor at #1 Cochran Ford in natrona Heights PA. The place is a big joke
It's crooked!
It's crooked!!!!! I was told my part was covered and given a price for labor then later was told my part wouldn't be covered unless my mechanic handed over his original paper work for the part. Talk about a fast back track from what I was told by Camron Beattie service advisor at #1 Cochran Ford in natrona Heights PA. The place is a big joke
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your concerns with us. We'd like to know more about what occurred. Please email us with details about your visit and best contact information at feedback@cochran.com so that we can better assist.
Very happy with all the process and the dealership
Very happy with all the process and the dealership ,salesperson and Manager went out of their way to get me the vehicle I wanted at a very reasonable price.
Very happy with all the process and the dealership
Very happy with all the process and the dealership ,salesperson and Manager went out of their way to get me the vehicle I wanted at a very reasonable price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your great experience with us! We hope you're enjoying your new car.
Service department is very courteous and helpful.
Service department is very courteous and helpful. Appreciate the concise communication through the entire process
Service department is very courteous and helpful.
Service department is very courteous and helpful. Appreciate the concise communication through the entire process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! It's our pleasure to help. We hope to work with you again!
The service department was great .
The service department was great . I talked to Kevin he was great and I can’t remember the person .
The service department was great .
The service department was great . I talked to Kevin he was great and I can’t remember the person .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help! Please let us know if you need anything else- we hope to see you again.
Excellent service.
Excellent service. They were quick getting me in. They did a very nice job. Nice crew.
Excellent service.
Excellent service. They were quick getting me in. They did a very nice job. Nice crew.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help! Please let us know if you need anything else- we hope to see you again.
Outstanding service.
Outstanding service. Friendly and love the videos of the truck. Got everything done quickly and got a clean truck when they were finished.
Outstanding service.
Outstanding service. Friendly and love the videos of the truck. Got everything done quickly and got a clean truck when they were finished.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We're especially glad to hear you enjoyed our technician video feature. Please let us know if you need anything else- we hope to see you again!