Reviews
As soon as I got to the dealership they had someone
As soon as I got to the dealership they had someone available to work with me within a couple minutes. Sales staff was nice to work with and answered all of my questions.
As soon as I got to the dealership they had someone
As soon as I got to the dealership they had someone available to work with me within a couple minutes. Sales staff was nice to work with and answered all of my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant help from the time you open the door.
Pleasant help from the time you open the door..We had the best service, Enjoyed the way we were kept up to date on what was going on.
Pleasant help from the time you open the door.
Pleasant help from the time you open the door..We had the best service, Enjoyed the way we were kept up to date on what was going on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic service.
Fantastic service. Great people. Any time I’ve needed to call I’ve talked to friendly and knowledgeable staff. I highly recommend Cochran Ford.
Fantastic service.
Fantastic service. Great people. Any time I’ve needed to call I’ve talked to friendly and knowledgeable staff. I highly recommend Cochran Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was very happy with the service that I received.
Was very happy with the service that I received. There were no issues and I'm very satisfied
Was very happy with the service that I received.
Was very happy with the service that I received. There were no issues and I'm very satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When it comes to military rebates, they need to learn
When it comes to military rebates, they need to learn what the rules are for upfront
When it comes to military rebates, they need to learn
When it comes to military rebates, they need to learn what the rules are for upfront
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I had a very pleasant experience at this dealership.
I had a very pleasant experience at this dealership. Salesman was very down to earth and personable. No high pressure or games. General Manager was sincere and to the point with his pricing offer, but was still willing to negotiate once we knew we were close to a deal. Overall very happy with the car we got and the dealership experience.
I had a very pleasant experience at this dealership.
I had a very pleasant experience at this dealership. Salesman was very down to earth and personable. No high pressure or games. General Manager was sincere and to the point with his pricing offer, but was still willing to negotiate once we knew we were close to a deal. Overall very happy with the car we got and the dealership experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service by everyone.
Excellent service by everyone. DJ was great and thorough. I was frustrated trying to buy a new car. He successfully steered me to something that worked for me in a used car
Excellent service by everyone.
Excellent service by everyone. DJ was great and thorough. I was frustrated trying to buy a new car. He successfully steered me to something that worked for me in a used car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to help you find the vehicle that suits your needs, wants, and your budget. Wishing you many happy miles ahead!
This dealership really stepped up to help with the issues
This dealership really stepped up to help with the issues with my 2019 Ranger. Lindsey and the service team were prompt and I had my truck backnin 2 days.
This dealership really stepped up to help with the issues
This dealership really stepped up to help with the issues with my 2019 Ranger. Lindsey and the service team were prompt and I had my truck backnin 2 days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist.
Very disorganized, poor communication, and quoted a
Very disorganized, poor communication, and quoted a diagnostic of $164 when total bill ended up being $204.00. They had my car for two days. I had to call repeatedly and dealt with being transferred over and over to speak to a human. They still do not know what’s wrong with my car but quoted an exploratory service of the computer service in which would cost around $1,200. Couldn’t even find my keys when I went to pick up my suv. No thanks. I never spoke to the same person.
Very disorganized, poor communication, and quoted a
Very disorganized, poor communication, and quoted a diagnostic of $164 when total bill ended up being $204.00. They had my car for two days. I had to call repeatedly and dealt with being transferred over and over to speak to a human. They still do not know what’s wrong with my car but quoted an exploratory service of the computer service in which would cost around $1,200. Couldn’t even find my keys when I went to pick up my suv. No thanks. I never spoke to the same person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service department is wonderful !
Service department is wonderful !! Sales needs help!! They need professional sales people that don't lie!!!
Service department is wonderful !
Service department is wonderful !! Sales needs help!! They need professional sales people that don't lie!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us! We apologize for any negative interaction that occurred, and hope for the opportunity to better serve you in the future.