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Ourisman Chrysler Dodge Jeep Ram of Baltimore

(304 reviews)
Visit Ourisman Chrysler Dodge Jeep Ram of Baltimore
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (877) 279-0401 (877) 279-0401
Used (888) 362-7810 (888) 362-7810
Service (667) 220-6053 (667) 220-6053

Reviews

(304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chrysler Dodge Jeep Ram of Baltimore from DealerRater.

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I received excellent service from my salesman Charles and

I received excellent service from my salesman Charles and John the Sales Manager. I would recommend that everyone come check them out as I received the best price from them after doing extensive research.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kathy McKinney is amazing and Ermias is wonderful.

Kathy McKinney is amazing and Ermias is wonderful. Second car bought here at the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a fantastic time with Kathy McKinney and she made the

Had a fantastic time with Kathy McKinney and she made the experience worth it for us coming 100 miles away to get the vehicle we wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kathy was awesome!! She worked her butt off to get me in...

Kathy was awesome!! She worked her butt off to get me in the vehicle I wanted! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joshua Harle is knowledgeable Friendly and professional....

Joshua Harle is knowledgeable Friendly and professional. I truly enjoyed buying my first vehicle. Thanks Joshua

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I loved my buying experience, she was very informative...

I loved my buying experience, she was very informative and kind. Kathy McKinney was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Josh here was the best. Got me in and out quick, with...

Josh here was the best. Got me in and out quick, with some of the best financing I could ask for. Would highly recommend Ourisman and Josh if you are in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kathy McKinney was proficient, personable and...

Kathy McKinney was proficient, personable and knowledgeable! She made our buying experience smooth and efficient. I recommend anyone looking to purchase a new vehicle to visit this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great salesman, very patient and and showed car...

Great salesman, very patient and and showed car intelligence! Did not feel under any pressure and helped make the car buying process a great 1st time experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership advertises a "dealer discount" in the...

This dealership advertises a "dealer discount" in the itemized price breakdown on their website, but will not hesitate at all to turn that into an "Inventory Shortage Fee," which is better known as a markup. This practice is why lots of folks do not like car dealerships to begin with...and this dealership in particular is not really willing at all to consider the situation at hand and whether or not the markup is necessary. Based on this alone, I cannot (and will not) recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.