Reviews
Great Experience - In the end
The reason I’m giving this a five star review is mainly because Rob Duval was a great salesman to work with, friendly and answered all my questions. Unfortunately things started to go down hill once the finance department took over. Michelle was extremely unfriendly and should not be dealing with customers on a regular basis. However, when all was said and done, Medved stepped up and made things right. All and all, a good experience and I’ll be back for my next truck...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
Alec was outstanding. Kept me informed, discussed options, provided pricing as needed, and thorough. Really well done!! Have driven the car for a couple days and have had no issues. A bit pricey but worth it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service..
thanks to carol ferguson for getting me a good price on my new truck .. and thanks to all the employees of medved for the good service I "ll recomend medved on castle rock co. thanks..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Cutomer Service
This is the second vehicle we have bought from Medved. Once from the chevy dealer and once from the ford dealer. And both times we had excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
customer
Very satisfied with Steve Kiyan professionalism. He was very helpful and got me a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
Kendall Saylor was knowledgeable and he put me at ease. . He worked hard to get me the right price point. Later he took the time to explain how to operate all the bells and whistles on the beautiful Escape. I left with knowledge and assurance that if I had any questions they were there to help. I am glad I shopped locally at Metved Ford in Castle Rock!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Went well - no pressure
Very happy with buying experience. Had some extras installed by service. All good Would recommend this entire outfit
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everything went well - Happy Camper
Kendall and the finance guy were great. This was a new purchase but i did have some parts installed. the parts department and service were also great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy purchase
Used a build sheet to order just what I wanted as opposed to buying one on the lot. Kendall Saylor was outstanding in knowledge and patience. The wife and I met and discussed a F350 on four separate occasions before the actual ordering of the truck. At 69 years young I have had many vehicles through the years and this has been the best experience with any sales person to date. To all that ask after seeing my new truck, the response is...go see Kendall
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
5000 mile oil change, etc.
I saw the car on the showroom and wanted it. My service was very good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
