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Castle Rock Chevrolet GMC

(622 reviews)
Visit Castle Rock Chevrolet GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 229-1699 (888) 229-1699
Used (866) 755-3043 (866) 755-3043
Service (866) 763-0008 (866) 763-0008

Reviews

(622 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Rock Chevrolet GMC from DealerRater.

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Good Deal

I found the truck on the internet and the price was thousands less than anywhere else. I drove 100 miles and bought the truck. I never had such an easy car buying experience in my life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New 2017 GMC 3500HD Denali

I have been looking through several states trying to find the perfect truck and found it at Medved. My salesperson Fanny Garcia-Ramirez was one of the most knowledgeable sales person I have met over all my years buying vehicles. There wasn't any question she couldn't answer when it came to knowing the details of the truck. Everyone there was fantastic and had a great buying experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Minor problems.

My problem was corrected immediately without any hassle at all. Replaced out of round tire which took care of the vibration, replaced missing valve core on right rear tire and inflated all tires to vehicle recommendations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

An excellent, long distance purchase. California to Colorado

We couldn't have asked for a better, or easier purchase. I found the truck we were looking for at Medved. Paul Lowrey got me an excellent price, that beat my local dealers. This allowed us to actually purchase a High Country instead of an LTZ. The truck has all the features and options we wanted. We worked everything out over the phone and emails. I flew into Denver, Paul picked me up. We finished everything at the dealership, and I was on my way home. All the DMV documents showed up at my local office. And they complimented on the excellent organization and completion of the paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Couldn't get any better

i gave this dealership a shot after receiving excellent service on my Ram pickup. Nicole, my sales professional put together a great deal for me on my Buick Enclave. Clear, and transparent communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Patient.

I was very unsure of what car I was going to purchase next after my lease came due. Medved worked with me patiently to find the right car. No pressure, no gimmicks. It took weeks but I finally decided on he car and configuration I wanted. Since it was not on their lot the went out and sourced and matched the best deal I could get on the internet! Nicole Hammond was extremely helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership

MedVed Buick in Castle Rock is a great dealership. Why? Because it is big enough to have a decent selection of vehicles, fully equipped service department and yet small enough to remember you as a customer, with friendly staff, and no high pressure sales people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

From the moment we walked in the door and met Nicole, I knew we were in good hands. She is very knowledgeable about her models and inventory and worked hard with us to get us into our new Tahoe. Since the purchase, her follow up and professionalism has been a sweet touch. I would highly recommend working with Nicole at Medved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Integrity

I'm going to use two things that don't usually go together: "Car Sales" and "Integrity". At Medved Chevy, those aren't just words, they're a core part of the philosophy and culture. Brand owners aren't just a single sale, they can turn into a lifetime of loyalty. The folks at Medved (from Kevin the new car sales manager, to Scott in finance, to the sales guys on the floor like Steve and Sasha) are focused on finding the vehicle that's right for you and not whatever may need to be pushed off the lot. The true test of a customers sales experience is whether hey would do it again and with this team, my search for my next chevy will start at Medved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Super group and very caring of their custimers

I would never go anywhere else unless I quit driving and I want the group in Castle Rock, CO. Couldn't find better. Tim is wonderful and always is. Thanks for him and be sure he gets a raise. He's worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.