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Auto Park Ford LaPorte

(1,231 reviews)
Visit Auto Park Ford LaPorte
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2023 state dealer award
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2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

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(833) 918-4775 (833) 918-4775

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About our dealership

This seller has been on Cars.com since December 2020.
In La Porte, we know that you have a lot going on in your life, and often you need some assistance in finding the right new or used Ford vehicle. If you're already the proud driver of a crossover, SUV or truck, let us help you keep it in the best shape possible with our team of service professionals. With years of training, our technicians are prepared to tackle any issues that arise. Our dealership is staffed with only the best automotive professionals in the La Porte area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford crossover, SUV and truck vehicles.

Service center

Phone number (219) 291-4535

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,231 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Park Ford LaPorte from DealerRater.

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Service is good if any problems they are quick to resolve

Service is good if any problems they are quick to resolve them Good job to everyone

Service is good if any problems they are quick to resolve

Service is good if any problems they are quick to resolve them Good job to everyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great to learn your Ford Explorer service met your expectations and that our team quickly resolved any issues. We appreciate your feedback and look forward to keeping your Explorer running smoothly.

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Quick and easy to work with got a better interest rate

Quick and easy to work with got a better interest rate than I expected Friendly and non pushy

Quick and easy to work with got a better interest rate

Quick and easy to work with got a better interest rate than I expected Friendly and non pushy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting how smooth and quick the process was and for sharing your surprise at the favorable rate. We’re glad our friendly, pressure-free approach made your Ford Bronco Sport service easy. Rebecca and our Ford team appreciate your 5-star rating and look forward to helping you again.

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Informed me right away for my recall, Took my car in and

Informed me right away for my recall, Took my car in and they also discovered my back brakes and 1 rotor was bad. Problem fixed in a timely manner.

Informed me right away for my recall, Took my car in and

Informed me right away for my recall, Took my car in and they also discovered my back brakes and 1 rotor was bad. Problem fixed in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting our team with your Ford Escape. We’re glad we could inform you about the recall, address the brake and rotor issues, and complete the repairs promptly.

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Staffs especially Tim was so helpful,supportive and

Staffs especially Tim was so helpful,supportive and patient with us.Thank you so much

Staffs especially Tim was so helpful,supportive and

Staffs especially Tim was so helpful,supportive and patient with us.Thank you so much

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that Tim and our staff were so supportive and patient during your Subaru Crosstrek purchase. Enjoy your Crosstrek, and please reach out if there’s anything we can do for you.

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Purchased vehicle, 4 days later had an inspection for

Purchased vehicle, 4 days later had an inspection for "certified pre owned" everything was fine and within tolerances. A few days later had to have a hub replaced under warranty and according to the inspection they performed then. It would need breaks and tires........ 6 days apart.

Purchased vehicle, 4 days later had an inspection for

Purchased vehicle, 4 days later had an inspection for "certified pre owned" everything was fine and within tolerances. A few days later had to have a hub replaced under warranty and according to the inspection they performed then. It would need breaks and tires........ 6 days apart.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, Josh, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Dealer response

Thank you for providing this feedback, Josh, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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We were very pleased with auto park ford.

We were very pleased with auto park ford. Our salesman Ken was wonderful. He was very helpful. Everyone we encountered went out of their way to help us. We will highly recommend your dealership to anyone who looking for a vehicle. Thank you all for our help during a very difficult time

We were very pleased with auto park ford.

We were very pleased with auto park ford. Our salesman Ken was wonderful. He was very helpful. Everyone we encountered went out of their way to help us. We will highly recommend your dealership to anyone who looking for a vehicle. Thank you all for our help during a very difficult time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear Kenneth and our team could support you in finding your used Ford Edge during a difficult time. Your recommendation means a great deal to us. Thank you for choosing us and sharing your kind words.

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The finance guy was great.

The finance guy was great. I asked for some money off on the car and Ken showed me a paper that he took money off and I knew the price before I got there and on the paper the money made it the same price it already was. Don't lie to me. I would come back but not to Ken.

The finance guy was great.

The finance guy was great. I asked for some money off on the car and Ken showed me a paper that he took money off and I knew the price before I got there and on the paper the money made it the same price it already was. Don't lie to me. I would come back but not to Ken.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry that you didn't have a completely satisfying experience, Ryan. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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Time efficient , convenient,will gladly recommend to

Time efficient , convenient,will gladly recommend to friends and family perfect customer care and respectful employees Tim πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Time efficient , convenient,will gladly recommend to

Time efficient , convenient,will gladly recommend to friends and family perfect customer care and respectful employees Tim πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with your used Chevrolet Equinox purchase. We’re delighted the process was efficient and convenient and that Tim provided respectful service. Your recommendation means a lot to us.

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Every one was professional and friendly, explained

Every one was professional and friendly, explained everything. Felt good about this deal. Will definitely go back for my next vehicle.

Every one was professional and friendly, explained

Every one was professional and friendly, explained everything. Felt good about this deal. Will definitely go back for my next vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to receive your 5-star feedback and pleased our team provided clear explanations and welcoming service. Enjoy your new Ford Bronco, and we look forward to assisting you when it’s time for your next vehicle.

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Tim was fantastic!

Tim was fantastic! Always do my car business with auto park! Highly recommend giving them a call for whatever car trouble or if ur in the market for a new one!

Tim was fantastic!

Tim was fantastic! Always do my car business with auto park! Highly recommend giving them a call for whatever car trouble or if ur in the market for a new one!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear Tim made your experience so seamless. We appreciate your recommendation and look forward to assisting you with your Ford F-150 or any future vehicle needs.

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