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Auto Park Ford LaPorte

(1,338 reviews)
Visit Auto Park Ford LaPorte
Sales hours: 9:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2023 state dealer award
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2023 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

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(833) 918-4775 (833) 918-4775

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About our dealership

This seller has been on Cars.com since December 2020.
In La Porte, we know that you have a lot going on in your life, and often you need some assistance in finding the right new or used Ford vehicle. If you're already the proud driver of a crossover, SUV or truck, let us help you keep it in the best shape possible with our team of service professionals. With years of training, our technicians are prepared to tackle any issues that arise. Our dealership is staffed with only the best automotive professionals in the La Porte area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford crossover, SUV and truck vehicles.

Service center

Phone number (219) 291-4535

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Park Ford LaPorte from DealerRater.

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They were able to update my Synch 3 system when other dealers said it couldn't be updated. My vehicle is running better and the Synch system updated. This allowed me to update the navigation system. Again another Ford dealership said it couldn't be fixed. Thanks.

They were able to update my Synch 3 system when other dealers said it couldn't be updated. My vehicle is running better and the Synch system updated. This allowed me to update the navigation system. Again another Ford dealership said it couldn't be fixed. Thanks.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your experience with updating the Sync 3 system on your Ford F-150. We’re delighted that Cole and our service team were able to do what others could not and that your navigation is now running smoothly. We appreciate your trust and look forward to assisting you again.

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Great service!! The staff have always been able to answer and explain any questions or concerns I have had.

Great service!! The staff have always been able to answer and explain any questions or concerns I have had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to know that Cole and our team have been able to answer all your questions and concerns during your Ford F-150 service visits. Thank you for trusting us with your truck, and we look forward to keeping it running smoothly.

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Quick and easy The experience was nice and convenient. Work was performed in a timely manner.

Quick and easy The experience was nice and convenient. Work was performed in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting how our team handled your Ford Focus ST with speed and convenience. It’s great to know the work was completed promptly. Cole appreciates your feedback and looks forward to assisting you again.

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Always courteous friendly and knowledgeable Love Tim and have always had great experiences with the service dept.

Always courteous friendly and knowledgeable Love Tim and have always had great experiences with the service dept.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review. We’re glad our service team’s courtesy and expertise have made maintaining your Ford Escape a positive experience. We appreciate your continued trust and look forward to serving you again.

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yes excellent decisions made! great service and immaculate with helping to get deals done with good direction.

yes excellent decisions made! great service and immaculate with helping to get deals done with good direction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear our team provided clear guidance and strong service throughout your Subaru Impreza experience. We appreciate your feedback on our decision-making and support with finalizing your deal. Thank you for sharing your thoughts.

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Good care Good check, I liked the attention and recommendations. It was also quick and good results.

Good care Good check, I liked the attention and recommendations. It was also quick and good results.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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Wonderful sales team. Tim was awesome and so was Jeremey and the new guy nick, everyone was pleasure to work with. Second time getting a vechicle from these guys and they did not disappoint.

Wonderful sales team. Tim was awesome and so was Jeremey and the new guy nick, everyone was pleasure to work with. Second time getting a vechicle from these guys and they did not disappoint.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing us again for your used Ford Escape Hybrid. We’re happy Tim, Jeremy, and Nick made the process so enjoyable and that we met your expectations once more.

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Awesome and professional as always I enjoy the interaction with the service team they go above and beyond with communication and keeping me informed as the process goes through ??

Awesome and professional as always I enjoy the interaction with the service team they go above and beyond with communication and keeping me informed as the process goes through ??

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fantastic to know that our service team, especially Rebecca, delivered professional communication and kept you updated on your Chrysler. We appreciate your kind words and your five-star rating. We look forward to assisting you with your next service visit.

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Awesome and professional as always I enjoy the interaction with the service team they go above and beyond with communication and keeping me informed as the process goes through ??

Awesome and professional as always I enjoy the interaction with the service team they go above and beyond with communication and keeping me informed as the process goes through ??

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our service team’s professionalism with your Chrysler Voyager. We’re glad clear communication and regular updates made the process smooth. We look forward to assisting you again.

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Was able to schedule 2 days in advance for an oil change, tire rotation & disconnecting a back up beeper. Rebecca was very professional and explained the process. Got me in and out in less than an hour. Price was lower than my normal dealership. If I had to suggest an improvement I'd say the free car wash wasn't that great. However, it was free so I couldn't justify giving you less than 5 stars.

Was able to schedule 2 days in advance for an oil change, tire rotation & disconnecting a back up beeper. Rebecca was very professional and explained the process. Got me in and out in less than an hour. Price was lower than my normal dealership. If I had to suggest an improvement I'd say the free car wash wasn't that great. However, it was free so I couldn't justify giving you less than 5 stars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re pleased you were able to get a Ford F-150 service appointment in just two days, and that Rebecca walked you through the oil change, tire rotation, and backup beeper removal so efficiently. It’s great to hear we completed everything in under an hour at a competitive price. Thank you for pointing out the car wash concerns; we’ll share your feedback to help improve that service.

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