Reviews
It was so easy to get my car serviced.
It was so easy to get my car serviced. I’m 76 and live about 39 miles away. They sent someone to get my car, had it serviced and brought it back to me. I am so pleased with them. Nothing but nice.
It was so easy to get my car serviced.
It was so easy to get my car serviced. I’m 76 and live about 39 miles away. They sent someone to get my car, had it serviced and brought it back to me. I am so pleased with them. Nothing but nice.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic.
Fantastic. I have been using Henson since 1998. This is my third vehicle. They have always been great! The new service to pick up and return my vehicle is beyond wonderful. I really couldn't wait for a possible 7 hour software update. They wash your vehicle with the routine service. Jerome, Mark and Harold are saints. I brought them donuts.
Fantastic.
Fantastic. I have been using Henson since 1998. This is my third vehicle. They have always been great! The new service to pick up and return my vehicle is beyond wonderful. I really couldn't wait for a possible 7 hour software update. They wash your vehicle with the routine service. Jerome, Mark and Harold are saints. I brought them donuts.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They did a great job!
They did a great job! Timely repair and great communication! Thank you long time customer!
They did a great job!
They did a great job! Timely repair and great communication! Thank you long time customer!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic customer service.
Fantastic customer service. Very nice and knowledgeable. DID NOT talk to me degrading at all. Offered me drinks multiple times and made sure to respect my time.
Fantastic customer service.
Fantastic customer service. Very nice and knowledgeable. DID NOT talk to me degrading at all. Offered me drinks multiple times and made sure to respect my time.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Many thanks to the service dept.
Many thanks to the service dept. for getting me back on the road. Had a flat tire on the expressway and limped into the dealership. Though they did not have a valve stem with a sensor they put the one they had in the tire and had me back on the road quickly.
Many thanks to the service dept.
Many thanks to the service dept. for getting me back on the road. Had a flat tire on the expressway and limped into the dealership. Though they did not have a valve stem with a sensor they put the one they had in the tire and had me back on the road quickly.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very helpful sales staff.
Very helpful sales staff. Ford sales manager Leon and Finance Manager Gerome were excellent. I highly recommend the dealership staff to ensure your next car buying experience is as painless as mine.
Very helpful sales staff.
Very helpful sales staff. Ford sales manager Leon and Finance Manager Gerome were excellent. I highly recommend the dealership staff to ensure your next car buying experience is as painless as mine.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and very responsive.
Great service and very responsive. Bea was a pleasure to deal with and Jimmy was great.
Great service and very responsive.
Great service and very responsive. Bea was a pleasure to deal with and Jimmy was great.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome service and great people and I highly recommend.
Awesome service and great people and I highly recommend. They get the job done! Everyone was so helpful and professional.
Awesome service and great people and I highly recommend.
Awesome service and great people and I highly recommend. They get the job done! Everyone was so helpful and professional.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Had a battery problem on my F150 I bought at Henson,
Had a battery problem on my F150 I bought at Henson, local Ford dealer would not replace it as they said it was a AC Delco. I bought this truck new off the Henson lot. I called the Henson Group, service manager and he said bring it on up, he'd take care of it. He did replace the faulty battery in record time. Explained what happened and fixed me right up. Way to go Mr. Martinez.
Had a battery problem on my F150 I bought at Henson,
Had a battery problem on my F150 I bought at Henson, local Ford dealer would not replace it as they said it was a AC Delco. I bought this truck new off the Henson lot. I called the Henson Group, service manager and he said bring it on up, he'd take care of it. He did replace the faulty battery in record time. Explained what happened and fixed me right up. Way to go Mr. Martinez.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
What a joy to work with this dealership… just going into
What a joy to work with this dealership… just going into retirement I bought a Ford King Ranch package for my retirement truck.. The dealership from beginning to end and end into service is the best dealership I’ve ever dealt with in my whole life.. Very friendly upfront and flexible… I don’t recommend much but I do and would recommend HENSON FORD
What a joy to work with this dealership… just going into
What a joy to work with this dealership… just going into retirement I bought a Ford King Ranch package for my retirement truck.. The dealership from beginning to end and end into service is the best dealership I’ve ever dealt with in my whole life.. Very friendly upfront and flexible… I don’t recommend much but I do and would recommend HENSON FORD
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair