Reviews
Leon O'Brian and his entire team were outstanding. From the initial OTD price negotiation, order, to pre-delivery and close, could not have asked for a better experience.
Leon O'Brian and his entire team were outstanding. From the initial OTD price negotiation, order, to pre-delivery and close, could not have asked for a better experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership was such a pleasure to work with! They were very helpful in getting us the car we wanted. Especially Jerome and Hilaria, they were the best to work with!
This dealership was such a pleasure to work with! They were very helpful in getting us the car we wanted. Especially Jerome and Hilaria, they were the best to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It was so easy to get my car serviced. I’m 76 and live about 39 miles away. They sent someone to get my car, had it serviced and brought it back to me. I am so pleased with them. Nothing but nice.
It was so easy to get my car serviced. I’m 76 and live about 39 miles away. They sent someone to get my car, had it serviced and brought it back to me. I am so pleased with them. Nothing but nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic. I have been using Henson since 1998. This is my third vehicle. They have always been great! The new service to pick up and return my vehicle is beyond wonderful. I really couldn't wait for a possible 7 hour software update. They wash your vehicle with the routine service. Jerome, Mark and Harold are saints. I brought them donuts.
Fantastic. I have been using Henson since 1998. This is my third vehicle. They have always been great! The new service to pick up and return my vehicle is beyond wonderful. I really couldn't wait for a possible 7 hour software update. They wash your vehicle with the routine service. Jerome, Mark and Harold are saints. I brought them donuts.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They did a great job! Timely repair and great communication! Thank you long time customer!
They did a great job! Timely repair and great communication! Thank you long time customer!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic customer service. Very nice and knowledgeable. DID NOT talk to me degrading at all. Offered me drinks multiple times and made sure to respect my time.
Fantastic customer service. Very nice and knowledgeable. DID NOT talk to me degrading at all. Offered me drinks multiple times and made sure to respect my time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Many thanks to the service dept. for getting me back on the road. Had a flat tire on the expressway and limped into the dealership. Though they did not have a valve stem with a sensor they put the one they had in the tire and had me back on the road quickly.
Many thanks to the service dept. for getting me back on the road. Had a flat tire on the expressway and limped into the dealership. Though they did not have a valve stem with a sensor they put the one they had in the tire and had me back on the road quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very helpful sales staff. Ford sales manager Leon and Finance Manager Gerome were excellent. I highly recommend the dealership staff to ensure your next car buying experience is as painless as mine.
Very helpful sales staff. Ford sales manager Leon and Finance Manager Gerome were excellent. I highly recommend the dealership staff to ensure your next car buying experience is as painless as mine.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and very responsive. Bea was a pleasure to deal with and Jimmy was great.
Great service and very responsive. Bea was a pleasure to deal with and Jimmy was great.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome service and great people and I highly recommend. They get the job done! Everyone was so helpful and professional.
Awesome service and great people and I highly recommend. They get the job done! Everyone was so helpful and professional.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car