Reviews
Great experience at Crown Subaru of Chattanooga. Kelly Burke was a great sales person helping with everything including getting information for the insurance and tag transfer. The very first quote was very close to what Edmunds suggested I pay. In addition the trade in value was very close to KBB's trade in value. Pretty much a no hassle deal. I was introduced to Kelly's manager, Jim and had a good time talking with the General Manager Keith Aviles who I had done business with several years ago at Kelly Subaru. Kelly took me to the service area and introduced me to all the service advisors. This is the type vehicle purchase I can look forward to again in the future.
Great experience at Crown Subaru of Chattanooga. Kelly Burke was a great sales person helping with everything including getting information for the insurance and tag transfer. The very first quote was very close to what Edmunds suggested I pay. In addition the trade in value was very close to KBB's trade in value. Pretty much a no hassle deal. I was introduced to Kelly's manager, Jim and had a good time talking with the General Manager Keith Aviles who I had done business with several years ago at Kelly Subaru. Kelly took me to the service area and introduced me to all the service advisors. This is the type vehicle purchase I can look forward to again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This was the easiest car buying experience I have ever had. Carla was so knowledgeable about my new Outback and she made sure I was 100% comfortable with all the features. She and the team at Crown were wonderful to work with. I definitely recommend this Suburu dealership when you are ready for a new car.
This was the easiest car buying experience I have ever had. Carla was so knowledgeable about my new Outback and she made sure I was 100% comfortable with all the features. She and the team at Crown were wonderful to work with. I definitely recommend this Suburu dealership when you are ready for a new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Brandee was awesome, She scheduled an appointment promptly and made sure every detail of our visit was seamless. Her knowledge, patience, and friendly attitude made the entire car-buying experience enjoyable and stress-free.
Brandee was awesome, She scheduled an appointment promptly and made sure every detail of our visit was seamless. Her knowledge, patience, and friendly attitude made the entire car-buying experience enjoyable and stress-free.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We found the purchase of our vehicle from Crown Subaru to be relaxed and professional.
We found the purchase of our vehicle from Crown Subaru to be relaxed and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that your car-buying experience was relaxed and enjoyable! We believe purchasing a vehicle should be exciting, not stressful. Thank you for choosing us, and congratulations on your new Subaru!
Shana was absolutely incredible helping us out in a pinch. We ended up purchasing 3 vehicles. She asked what our interests were and she found the perfect combination for our needs and budget. She and Subaru earned 3 new customers for life with her transparency and dedication to help us get the best deal.
Shana was absolutely incredible helping us out in a pinch. We ended up purchasing 3 vehicles. She asked what our interests were and she found the perfect combination for our needs and budget. She and Subaru earned 3 new customers for life with her transparency and dedication to help us get the best deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing such an exceptional experience! We're pleased that Shana was able to assist your family when you needed help and find three vehicles that matched your individual needs and budgets. Her transparency, dedication, and commitment to finding the right solutions clearly made a lasting impression. We're grateful for your trust and honored to have earned your loyalty. Congratulations on all three vehicles!
From time we were greeted until we drove our Subaru off the lot was a positive and pleasant experience. Great on sharing details about car. Glad we chose Subaru and love my new ride!
From time we were greeted until we drove our Subaru off the lot was a positive and pleasant experience. Great on sharing details about car. Glad we chose Subaru and love my new ride!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Subaru! It's fantastic to hear that you felt welcomed from the very beginning and enjoyed every step of the buying process. We're especially glad our team took the time to explain your vehicle's features. Thank you for choosing us, and enjoy every adventure in your new ride!
They put me in the vehicle I wanted and got me a good deal. Jackie was great to work with.
They put me in the vehicle I wanted and got me a good deal. Jackie was great to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you sharing your experience with Jackie! Finding the right vehicle while staying within a comfortable budget is important, and we're glad our team was able to make that happen for you. Thank you for your trust, and we hope you enjoy every mile in your new vehicle!
Jaqueline went above and beyond assisting our car purchase. We couldn’t be more pleased.
Jaqueline went above and beyond assisting our car purchase. We couldn’t be more pleased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear how happy you are with your experience! We're so glad Jaqueline provided the extra care and attention that made your purchase special. Thank you for recognizing her efforts, and congratulations on your new vehicle!
It was a pleasure working with Carla Calitz, Cindy, and Sara at Crown Subaru in Chattanooga, TN. We are enjoying our new 2026 Subaru Forester.
It was a pleasure working with Carla Calitz, Cindy, and Sara at Crown Subaru in Chattanooga, TN. We are enjoying our new 2026 Subaru Forester.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2026 Forester! We're so happy to hear that working with Carla, Cindy, and Sara was such a pleasure. It's always exciting to know our customers are loving their new vehicles. Thank you for choosing us, and enjoy every adventure in your new Subaru!
Working with Carla was very pleasant and productive. She was thorough in showing us all the features of the car we purchased. She was patient with two senior drivers who were nervous after a recent wreck caused our vehicle to be totaled. She was never pushy and had a quiet demeanor which was very helpful to us. If you are planning to visit Crown Subaru, you should take the opportunity to seek Carla out. She will show you every courtesy and help you in your decision making process.
Working with Carla was very pleasant and productive. She was thorough in showing us all the features of the car we purchased. She was patient with two senior drivers who were nervous after a recent wreck caused our vehicle to be totaled. She was never pushy and had a quiet demeanor which was very helpful to us. If you are planning to visit Crown Subaru, you should take the opportunity to seek Carla out. She will show you every courtesy and help you in your decision making process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Connie, We're so glad Carla was able to make this experience a positive one for both of you, especially after such a difficult situation with your previous vehicle. Finding another car after an accident can be stressful, and it's wonderful to hear that her calm personality, patience, and attention to detail helped put you at ease. Thank you for recognizing the care she provided and for recommending her so warmly. We hope you're both enjoying your new Subaru!