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Crown Subaru

(1,971 reviews)
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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(1,971 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Subaru from DealerRater.

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Dwayne Pruitt met me in the sales lot, passed along his business card after I said, “I prefer to look alone & I would definitely be buying a Subaru, if I see what I want.” He kindly remarked, “Been doing this for a number of years. I get it. Come look for me, if I can answer any questions or you’d like to test drive.” His non-pushy attitude, knowledge, easy-going and helpful nature made the process move along. The rapport and exacting communication between Dwayne, the finance rep and service departments helped smooth out any small “bumps in the road.” I am now the proud owner of a 2026 Crosstrek hybrid.

Dwayne Pruitt met me in the sales lot, passed along his business card after I said, “I prefer to look alone & I would definitely be buying a Subaru, if I see what I want.” He kindly remarked, “Been doing this for a number of years. I get it. Come look for me, if I can answer any questions or you’d like to test drive.” His non-pushy attitude, knowledge, easy-going and helpful nature made the process move along. The rapport and exacting communication between Dwayne, the finance rep and service departments helped smooth out any small “bumps in the road.” I am now the proud owner of a 2026 Crosstrek hybrid.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Elliott, my wife should really be writing this review as it was her Forester Hybrid we purchased. I'll pretend she is looking over my shoulder. You, and every staff member you connected to was OUTSTANDING! You were patient, knowledgeable and took the time to answer even her most basic questions. When we were almost ready to purchase you made sure we had the best trade estimate for her old car, best price on the sail and a final offer we were confidant in. We purchased the car on the spot and completed the sale that day. It would be difficult to overstate how much Patty, and myself, value Elliott and the Crown Subaru team.

Elliott, my wife should really be writing this review as it was her Forester Hybrid we purchased. I'll pretend she is looking over my shoulder. You, and every staff member you connected to was OUTSTANDING! You were patient, knowledgeable and took the time to answer even her most basic questions. When we were almost ready to purchase you made sure we had the best trade estimate for her old car, best price on the sail and a final offer we were confidant in. We purchased the car on the spot and completed the sale that day. It would be difficult to overstate how much Patty, and myself, value Elliott and the Crown Subaru team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great experience working with Danny. His professionalism, integrity, and attention to detail made the car-buying process easy and enjoyable. He was transparent, patient, and took the time to ensure I felt confident in my decision. Danny truly cares about his customers and goes above and beyond to provide excellent service.

I had a great experience working with Danny. His professionalism, integrity, and attention to detail made the car-buying process easy and enjoyable. He was transparent, patient, and took the time to ensure I felt confident in my decision. Danny truly cares about his customers and goes above and beyond to provide excellent service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Danny was fantastic to work with throughout the entire car-buying process. He was professional, honest, and genuinely focused on helping me find the right vehicle rather than making a sale. He answered all my questions, kept me informed every step of the way, and made the experience smooth and stress-free. I highly recommend Danny to anyone looking for a trustworthy and knowledgeable car salesman.

Danny was fantastic to work with throughout the entire car-buying process. He was professional, honest, and genuinely focused on helping me find the right vehicle rather than making a sale. He answered all my questions, kept me informed every step of the way, and made the experience smooth and stress-free. I highly recommend Danny to anyone looking for a trustworthy and knowledgeable car salesman.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Kelly was incredibly patient as we made our decision on a vehicle. I never felt pushed into anything. Would highly recommend Kelly and the whole Crown Subaru team.

Kelly was incredibly patient as we made our decision on a vehicle. I never felt pushed into anything. Would highly recommend Kelly and the whole Crown Subaru team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My husband and I very much appreciated the service and care we received from Kenny. Buying a car can be stressful but he listened to our concerns and needs and, together, we found the perfect vehicle for our family!

My husband and I very much appreciated the service and care we received from Kenny. Buying a car can be stressful but he listened to our concerns and needs and, together, we found the perfect vehicle for our family!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Kenny will be so glad to hear that his attentiveness and patience helped turn what can be a stressful process into such a positive one! Please enjoy your new vehicle and don't hesitate to reach out if there is anything more we can do for you.

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I took my Subaru Crosstrek Wilderness by the dealership for some routine service. Everyone I spoke to were professional and cutious. Ms. Addison Shrum was exceptionally helpful. She made me feel as though she really wanted to help me keep my Subaru in great shape. My problem was resolved in no time. She even had my car washed before I left.

I took my Subaru Crosstrek Wilderness by the dealership for some routine service. Everyone I spoke to were professional and cutious. Ms. Addison Shrum was exceptionally helpful. She made me feel as though she really wanted to help me keep my Subaru in great shape. My problem was resolved in no time. She even had my car washed before I left.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for taking the time to share your experience! Addison will be so glad to hear that her attentiveness and genuine care made such a positive impression, right down to that final touch before you left. Should you need any assistance in the future, please don't hesitate to reach out.

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Comfortable wait. Good service for my car. And Matt White is always a pleasure. Send me a notice when it is time for me to have my car serviced again please.

Comfortable wait. Good service for my car. And Matt White is always a pleasure. Send me a notice when it is time for me to have my car serviced again please.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We're glad Matt and the team made your visit such a pleasant one! For service reminders, please reach out to the dealership directly and they'll be happy to get you set up.

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As always, Hannah, Keith, Habib, and the entire Subaru team made this purchase smooth and painless. They are knowledgeable, proficient and FUN to deal with.

As always, Hannah, Keith, Habib, and the entire Subaru team made this purchase smooth and painless. They are knowledgeable, proficient and FUN to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Your loyalty means a great deal to us, and hearing that Hannah, Keith, Habib, and the entire team made yet another purchase such a seamless and enjoyable experience is wonderful to receive! Please let us know if we can be of any help to you in the future.

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Friendly, professional, knowledgeable and thorough in explaining options and features on the vehicle we purchased

Friendly, professional, knowledgeable and thorough in explaining options and features on the vehicle we purchased

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to receive your review! It's great to hear that our team's friendliness and thoroughness in walking you through your vehicle's options and features made for such a positive experience. We wish you safe travels!

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