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Crown Subaru

(1,465 reviews)
Visit Crown Subaru
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–5:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (423) 558-2231 (423) 558-2231
Used (423) 558-2021 (423) 558-2021
Service (423) 558-2093 (423) 558-2093

Inventory

See all 242 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2021.

Service center

Phone number (423) 558-2093

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Keith Aviles headshot
Keith Aviles
General Manager
Stephen (Buddy) Aymon headshot
Stephen (Buddy) Aymon
Used Car Porter
Frank Bahr headshot
Frank Bahr
Sales Manager
Eddie Bartlett headshot
Eddie Bartlett
Sales Consultant
(0 reviews)
Jonathan Beets headshot
Jonathan Beets
Subaru Certified Lube Technician
Regan Brandon headshot
Regan Brandon
Subaru Certified Internet Sales Representative
Shannon Brennan headshot
Shannon Brennan
Marketing Manager
Tanner Brewton headshot
Tanner Brewton
Subaru Certified Express Lube Technician
Jeb Brown headshot
Jeb Brown
Detailer
Kiana Brusett headshot
Kiana Brusett
Sales Associate
Tina Buell headshot
Tina Buell
Appointment Setter
Kelly Carlson headshot
Kelly Carlson
Sales Consultant
(0 reviews)
John Cassaro headshot
John Cassaro
Sales Consultant
Joseph Clements headshot
Joseph Clements
Finance Manager
Jenny Cochran headshot
Jenny Cochran
Delivery Specialist
Melissa Dalton headshot
Melissa Dalton
Sales Consultant
Shaq Daniel headshot
Shaq Daniel
Sales Person
Blakely Davenport headshot
Blakely Davenport
Accounts Payable Clerk
Katrina Davis headshot
Katrina Davis
Auditor/Contracts
Michael Davis headshot
Michael Davis
Tech
Paul Davis headshot
Paul Davis
Subaru Certified Shop Technician
Rebecca Dennison headshot
Rebecca Dennison
Service Drive Concierge
Elliott Dockery headshot
Elliott Dockery
Sales Consultant
Levi Dodd headshot
Levi Dodd
Subaru Certified Lube Technician
Brandon Dorsey headshot
Brandon Dorsey
Sales Consultant
Mickey Dorsey headshot
Mickey Dorsey
Subaru Certified Sales Associate
(0 reviews)
Abbey Dotson headshot
Abbey Dotson
Subaru Certified Shop Technician
Christopher Dover headshot
Christopher Dover
Subaru Certified Used Car Salesperson
Susan Dover headshot
Susan Dover
Subaru Certified Controller
Alex Edmonds headshot
Alex Edmonds
Recon Shop Detailer
Philip Foster headshot
Philip Foster
Sales Associate
Hannah Gentry headshot
Hannah Gentry
Sales Consultant
(0 reviews)
Steven Gilreath headshot
Steven Gilreath
Subaru Certified Shop Technician, Foreman
Steve Gordon headshot
Steve Gordon
Subaru Certified Financial Services Manager
William Groves headshot
William Groves
Sales Associate
Andy Guillen headshot
Andy Guillen
Exteres rep
Desmond Hagan headshot
Desmond Hagan
Subaru Certified Service Director
Shane Harris headshot
Shane Harris
Subaru Certified Shop Technician
John Hawkins headshot
John Hawkins
Service Advisor
Luke Hefner headshot
Luke Hefner
Internet Sales Consultant
Frank Hitchings headshot
Frank Hitchings
Subaru Certified Express Service Advisor
Makayla Hullender headshot
Makayla Hullender
Subaru Certified Lube Technician
Andrew King headshot
Andrew King
Recon Shop Detailer
Ron Kwiatkowski headshot
Ron Kwiatkowski
Subaru Certified Sales Associate
(0 reviews)
Bella Lilly headshot
Bella Lilly
STAR Certified Love Encore Delivery Specialist, Love Promise Program Coordinator
Jarod Madinger headshot
Jarod Madinger
Sales Associate
Shana Madsen headshot
Shana Madsen
Internet Sales Consultant
Steve Marlin headshot
Steve Marlin
Subaru Certified General Manager
Tyler Maxwell headshot
Tyler Maxwell
Sales Associate
Marcy McCuiston headshot
Marcy McCuiston
Internet Sales Consultant
Anthony McGee headshot
Anthony McGee
Subaru Certified Lube Technician
Danny McVay headshot
Danny McVay
Subaru Certified Sales Associate
(0 reviews)
Kenneth Melton headshot
Kenneth Melton
Sales Consultant
(0 reviews)
Alexander Mendillo headshot
Alexander Mendillo
Sales Associate
Alexander Mendillo headshot
Alexander Mendillo
Sales Associate
Dana Monahan headshot
Dana Monahan
Express Tire Tech
Benny Montalvo headshot
Benny Montalvo
Recon Shop Manager
Laura Montalvo headshot
Laura Montalvo
Subaru Certified Warranty Administrator, Subaru Certified Assistant Service Manager
Richard Moulder headshot
Richard Moulder
Subaru Certified Shop Technician
Tyler Moulder headshot
Tyler Moulder
Service Porter
Bill Newberry headshot
Bill Newberry
Subaru Certified Sales Associate
Falicha Newton headshot
Falicha Newton
Service Advisor
Narrina Nye headshot
Narrina Nye
HR Payroll Coordinator
Zach Peters headshot
Zach Peters
Subaru Certified Sales Associate
Jeffery Phillips headshot
Jeffery Phillips
Parts Driver
Missy Philpot headshot
Missy Philpot
Inventory Clerk
Dwayne Pruitt headshot
Dwayne Pruitt
Subaru Certified Used Car Salesperson
Habib Rehman headshot
Habib Rehman
Subaru Certified Financial Services Manager
(0 reviews)
Robert Reilly headshot
Robert Reilly
Subaru Certified Service Technician
James Riley headshot
James Riley
Subaru Certified Parts Manager
Daniel Rondeau headshot
Daniel Rondeau
Sales & Leasing Consultant
Deeanna Root headshot
Deeanna Root
Billing Clerk
Megan Scollin headshot
Megan Scollin
Subaru Certified Internet Sales Associate
Tiffany Shelton headshot
Tiffany Shelton
Sales Associate
Justin Standridge headshot
Justin Standridge
Subaru Certified Used Car Manager
Brandon Swope headshot
Brandon Swope
Subaru Certified Shop Technician
James Szlachetka headshot
James Szlachetka
Internet Sales Manager
Selah The Dog headshot
Selah The Dog
Subaru Certified Friendly
Brandee Toche headshot
Brandee Toche
Sales Associate
Erik Vanlandingham headshot
Erik Vanlandingham
Subaru Certified Shop Technician
Jonas Vanlandingham headshot
Jonas Vanlandingham
Subaru Certified Service Advisor
John Wade headshot
John Wade
Recon Shop Detailer
Brian Ware headshot
Brian Ware
Parts Counter
Amy Wensits headshot
Amy Wensits
Deal Clerk
Tye Whaley headshot
Tye Whaley
Car Washer
Matt White headshot
Matt White
Subaru Certified Service Advisor
Harril Whitlow headshot
Harril Whitlow
Service Advisor
Jason Wood headshot
Jason Wood
Used Vehicle Sales Manager
Tyvonn Yarbrough headshot
Tyvonn Yarbrough
Subaru Certified Lube Technician

Reviews

(1,465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Subaru from DealerRater.

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We had the best experience at Crown Suburu and Hannah

We had the best experience at Crown Suburu and Hannah Gentry was the best! She went out of her way to make sure our experience was seamless. I highly recommend Crown and make sure to ask for Hannah! You won’t be disappointed.

We had the best experience at Crown Suburu and Hannah

We had the best experience at Crown Suburu and Hannah Gentry was the best! She went out of her way to make sure our experience was seamless. I highly recommend Crown and make sure to ask for Hannah! You won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Positive experience every time.

Positive experience every time. Salesman is a treasure. Appreciate every interaction so far. Thank you Eddie for the amazing service and kindness

Positive experience every time.

Positive experience every time. Salesman is a treasure. Appreciate every interaction so far. Thank you Eddie for the amazing service and kindness

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I had a great experience working with Danny at Crown

I had a great experience working with Danny at Crown Subaru. We arrived at a fair trade-in for my small car and I am very happy with my new CrosstrekI had a great experience working with Danny at Crown Subaru. We arrived at a fair trade-in for my small car and I am very happy with my new cross track..

I had a great experience working with Danny at Crown

I had a great experience working with Danny at Crown Subaru. We arrived at a fair trade-in for my small car and I am very happy with my new CrosstrekI had a great experience working with Danny at Crown Subaru. We arrived at a fair trade-in for my small car and I am very happy with my new cross track..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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The service department listens, serve with urgency.

The service department listens, serve with urgency. You can be proud of every team member. I appreciate being treated with fairness, honesty and equality. In all my years of vehicle purchases, I appreciate you. Thank you

The service department listens, serve with urgency.

The service department listens, serve with urgency. You can be proud of every team member. I appreciate being treated with fairness, honesty and equality. In all my years of vehicle purchases, I appreciate you. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Nancy, We appreciate you letting us know about the exceptional service you have received here at Crown Subaru. We are so pleased to hear that you have been treated with fairness, honesty and equality. That is so wonderful to hear! We aim to please. Thank you for choosing Crown Subaru and we wish you safe travels.

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This review is on our sales person Kelly (Burke) Carlson

This review is on our sales person Kelly (Burke) Carlson and Crown Dealership. Kelly is a delightful young lady, who is very knowledgeable of the Subaru vehicle she sold us and of the dealership. The dealership it's self was exceptional clean and organized. At first meet, Kelly offered us refreshments and showed us where the restrooms were before we sat down to discuss the vehicle we came to see and test drive. The vech was a 2025 Forester Premium that we drove an hour away to see. The dealership prep team did a excellent job on the vehicle to have it clean and ready. After the test drive we sat down with Kelly to do the paper work to start the process of purchasing the vehicle. From there we meet with finance person Habib Rehman who was a delightful individual that answered all our questions on the financing additional coverage for the vehicle. At conclusion of the financial we meet again with Kelly to receive the fobs, and a complimentary first aid kit for the vehicle. I must mention Kelly showed us where to go at the dealership for service and introduced us to one of the service managers. We look forward to when we have our first service Preformed. All in all, I give Kelly 5 out of 5 star review and same for the dealership at this time. Service review will come after our first service work is preformed.

This review is on our sales person Kelly (Burke) Carlson

This review is on our sales person Kelly (Burke) Carlson and Crown Dealership. Kelly is a delightful young lady, who is very knowledgeable of the Subaru vehicle she sold us and of the dealership. The dealership it's self was exceptional clean and organized. At first meet, Kelly offered us refreshments and showed us where the restrooms were before we sat down to discuss the vehicle we came to see and test drive. The vech was a 2025 Forester Premium that we drove an hour away to see. The dealership prep team did a excellent job on the vehicle to have it clean and ready. After the test drive we sat down with Kelly to do the paper work to start the process of purchasing the vehicle. From there we meet with finance person Habib Rehman who was a delightful individual that answered all our questions on the financing additional coverage for the vehicle. At conclusion of the financial we meet again with Kelly to receive the fobs, and a complimentary first aid kit for the vehicle. I must mention Kelly showed us where to go at the dealership for service and introduced us to one of the service managers. We look forward to when we have our first service Preformed. All in all, I give Kelly 5 out of 5 star review and same for the dealership at this time. Service review will come after our first service work is preformed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, What a wonderful and detailed review! It is great to know that Kelly offered exceptional service, was very thorough and knowledgeable and ensured you were comfortable. We expect nothing less. Kelly and Habib lived up to our expectations of service and ensured your satisfaction, we couldn't be more pleased. Congratulations on your new 2025 Forester Premium and happy travels

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Kelly, Jason, and Jennifer were all amazing throughout my

Kelly, Jason, and Jennifer were all amazing throughout my trade-in and used car buying experience!

Kelly, Jason, and Jennifer were all amazing throughout my

Kelly, Jason, and Jennifer were all amazing throughout my trade-in and used car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Scott, Thank you for your 5 star review! We are so pleased you had a great car buying experience. We strive to provide a process that is seamless, transparent and stress free. It is wonderful to know that Kelly, Jason and Jennifer met those expectations as well as being helpful, kind and knowledgeable. We expect nothing less. Congratulations on your new vehicle and we wish you happy travels.

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It has always been a great pleasure working with Mickey

It has always been a great pleasure working with Mickey Dorsey and everyone at the Subaru dealership. Mickey has been wonderful to work with from our first Subaru to now our fourth one. It is sometimes hard to find a good sales associate but with Mickey, we feel that we found a great one.

It has always been a great pleasure working with Mickey

It has always been a great pleasure working with Mickey Dorsey and everyone at the Subaru dealership. Mickey has been wonderful to work with from our first Subaru to now our fourth one. It is sometimes hard to find a good sales associate but with Mickey, we feel that we found a great one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Matt and Lisa, It is wonderful to hear that Mickey is such a pleasure to work with, especially with this being your 4th purchase with Mickey! Thank you for your loyalty. We are so pleased that Mickey has provided you with exceptional service over the years and ensures your satisfaction every time. Congratulations on your 4th Subaru and happy travels.

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Hannah was kind, thorough and helpful with the purchase

Hannah was kind, thorough and helpful with the purchase of our new vehicle! We would definitely recommend her.

Hannah was kind, thorough and helpful with the purchase

Hannah was kind, thorough and helpful with the purchase of our new vehicle! We would definitely recommend her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jesdildine, Thank you for this 5 star review. We are so pleased to hear how kind, helpful and thorough Hannah was during your car buying process. We aim to please. Congratulations on your new vehicle. Until we meet again.

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I had a great experience working with Kenny throughout

I had a great experience working with Kenny throughout the car buying process. He was incredibly helpful and patient, taking the time to explain everything clearly and making sure I felt comfortable every step of the way. Despite some unexpected delays, Kenny stayed in constant communication with me and made sure I was always updated. His professionalism and dedication truly stood out, and I’m grateful for the support he gave me during the entire process. Thank you, Kenny!

I had a great experience working with Kenny throughout

I had a great experience working with Kenny throughout the car buying process. He was incredibly helpful and patient, taking the time to explain everything clearly and making sure I felt comfortable every step of the way. Despite some unexpected delays, Kenny stayed in constant communication with me and made sure I was always updated. His professionalism and dedication truly stood out, and I’m grateful for the support he gave me during the entire process. Thank you, Kenny!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Renayha, It is wonderful to hear how incredibly helpful and patient Kenny was throughout your car buying experience. Providing an exceptional car buying process is our goal. We are grateful that Kenny lived up to our expectations and ensured your satisfaction. Congratulations on your new vehicle and we wish you happy travels.

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I am a senior citizen, and this was the first time I

I am a senior citizen, and this was the first time I attempted to purchase a vehicle without the help of my husband. He has medical issues and is not able to get around as he previously could. I prayed before I entered the Crown Subaru dealership that I would have an understanding person to help me. My prayer was answered in the form of Hannah Gentry. She was respectful, patient, and knowledgeable about both vehicles I was interested in viewing. During the entire process she remained the same. Never pushy and answering all my questions. Three days later I returned with my husband, and Hannah treated him with dignity and the same courteous way I had encountered. Had I not had this experience, I know I would not be the owner of a new Subaru. Thanks Hannah, for all your help!!!

I am a senior citizen, and this was the first time I

I am a senior citizen, and this was the first time I attempted to purchase a vehicle without the help of my husband. He has medical issues and is not able to get around as he previously could. I prayed before I entered the Crown Subaru dealership that I would have an understanding person to help me. My prayer was answered in the form of Hannah Gentry. She was respectful, patient, and knowledgeable about both vehicles I was interested in viewing. During the entire process she remained the same. Never pushy and answering all my questions. Three days later I returned with my husband, and Hannah treated him with dignity and the same courteous way I had encountered. Had I not had this experience, I know I would not be the owner of a new Subaru. Thanks Hannah, for all your help!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Carolyn, We couldn't be more thrilled to hear how Hannah was so respectful, patient and knowledgeable, we expect nothing less. Providing exceptional service is of the upmost importance to us and we are so pleased that Hannah met our expectations. Knowing that she was never pushy, answered all of your questions and treated your husband with the same respect and dignity really fills us with pride! We appreciate you choosing Crown Subaru and congratulations on your new vehicle!

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