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Crown Subaru

(1,939 reviews)
Visit Crown Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (423) 558-2231 (423) 558-2231
Used (423) 558-2021 (423) 558-2021
Service (423) 558-2093 (423) 558-2093

Inventory

See all 226 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2021.

Service center

Phone number (423) 558-2093

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Stephen (Buddy) Aymon headshot
Stephen (Buddy) Aymon
Used Car Porter
(0 reviews)
Shannon Brennan headshot
Shannon Brennan
Marketing Manager
Tanner Brewton headshot
Tanner Brewton
Subaru Certified Express Lube Technician
(0 reviews)
Jeb Brown headshot
Jeb Brown
Detailer
(0 reviews)
Tina Buell headshot
Tina Buell
Appointment Setter
(0 reviews)
Kelly Carlson headshot
Kelly Carlson
Sales Consultant
(0 reviews)
Nick Clarke headshot
Nick Clarke
Sales Consultant
(0 reviews)
Jillian Cole headshot
Jillian Cole
Sales Consultant
(0 reviews)
Melissa Dalton headshot
Melissa Dalton
Sales Consultant
(0 reviews)
Blakely Davenport headshot
Blakely Davenport
Accounts Payable Clerk
Katrina Davis headshot
Katrina Davis
Auditor/Contracts
(0 reviews)
Michael Davis headshot
Michael Davis
Tech
(0 reviews)
Paul Davis headshot
Paul Davis
Subaru Certified Shop Technician
(0 reviews)
Elliott Dockery headshot
Elliott Dockery
Sales Consultant
(0 reviews)
Levi Dodd headshot
Levi Dodd
Subaru Certified Lube Technician
(0 reviews)
Brandon Dorsey headshot
Brandon Dorsey
Sales Consultant
(0 reviews)
Abbey Dotson headshot
Abbey Dotson
Subaru Certified Shop Technician
(0 reviews)
Christopher Dover headshot
Christopher Dover
Subaru Certified Used Car Salesperson
(0 reviews)
Susan Dover headshot
Susan Dover
Subaru Certified Controller
Alex Edmonds headshot
Alex Edmonds
Recon Shop Detailer
(0 reviews)
Castle Ford headshot
Castle Ford
Sales Consultant
(0 reviews)
Sara Ford headshot
Sara Ford
Love Encore Specialist
(0 reviews)
Hannah Gentry headshot
Hannah Gentry
Sales Consultant
(0 reviews)
Steven Gilreath headshot
Steven Gilreath
Subaru Certified Shop Technician, Foreman
(0 reviews)
Jacqueline Griffith headshot
Jacqueline Griffith
Sales Consultant
(0 reviews)
William Groves headshot
William Groves
Sales Associate
Andy Guillen headshot
Andy Guillen
Exteres rep
Desmond Hagan headshot
Desmond Hagan
Subaru Certified Service Director
(0 reviews)
Shane Harris headshot
Shane Harris
Subaru Certified Shop Technician
(0 reviews)
John Hawkins headshot
John Hawkins
Service Advisor
(0 reviews)
Luke Hefner headshot
Luke Hefner
Internet Sales Consultant
(0 reviews)
Frank Hitchings headshot
Frank Hitchings
Subaru Certified Express Service Advisor
(0 reviews)
Makayla Hullender headshot
Makayla Hullender
Subaru Certified Lube Technician
(0 reviews)
Andrew King headshot
Andrew King
Recon Shop Detailer
(0 reviews)
Bella Lilly headshot
Bella Lilly
STAR Certified Love Encore Delivery Specialist, Love Promise Program Coordinator
(0 reviews)
Jarod Madinger headshot
Jarod Madinger
Sales Associate
(0 reviews)
Shana Madsen headshot
Shana Madsen
Internet Sales Consultant
(0 reviews)
Tyler Maxwell headshot
Tyler Maxwell
Sales Associate
(0 reviews)
Marcy McCuiston headshot
Marcy McCuiston
Internet Sales Consultant
Anthony McGee headshot
Anthony McGee
Subaru Certified Lube Technician
(0 reviews)
Danny McVay headshot
Danny McVay
Subaru Certified Sales Associate
(0 reviews)
Kenneth Melton headshot
Kenneth Melton
Sales Consultant
(0 reviews)
Alexander Mendillo headshot
Alexander Mendillo
Sales Associate
Alexander Mendillo headshot
Alexander Mendillo
Sales Associate
Dana Monahan headshot
Dana Monahan
Express Tire Tech
(0 reviews)
Benny Montalvo headshot
Benny Montalvo
Recon Shop Manager
(0 reviews)
Laura Montalvo headshot
Laura Montalvo
Subaru Certified Warranty Administrator, Subaru Certified Assistant Service Manager
(0 reviews)
Richard Moulder headshot
Richard Moulder
Subaru Certified Shop Technician
(0 reviews)
Tyler Moulder headshot
Tyler Moulder
Service Porter
(0 reviews)
Bill Newberry headshot
Bill Newberry
Subaru Certified Sales Associate
(0 reviews)
Falicha Newton headshot
Falicha Newton
Service Advisor
(0 reviews)
Narrina Nye headshot
Narrina Nye
HR Payroll Coordinator
Jayden Orlinski headshot
Jayden Orlinski
Sales Consultant
Jeffery Phillips headshot
Jeffery Phillips
Parts Driver
(0 reviews)
Missy Philpot headshot
Missy Philpot
Inventory Clerk
Dwayne Pruitt headshot
Dwayne Pruitt
Subaru Certified Used Car Salesperson
(0 reviews)
Habib Rehman headshot
Habib Rehman
Subaru Certified Financial Services Manager
(0 reviews)
Robert Reilly headshot
Robert Reilly
Subaru Certified Service Technician
(0 reviews)
James Riley headshot
James Riley
Subaru Certified Parts Manager
(0 reviews)
Daniel Rondeau headshot
Daniel Rondeau
Sales & Leasing Consultant
(0 reviews)
Deeanna Root headshot
Deeanna Root
Billing Clerk
Megan Scollin headshot
Megan Scollin
Subaru Certified Internet Sales Associate
(0 reviews)
Tiffany Shelton headshot
Tiffany Shelton
Sales Associate
(0 reviews)
Justin Standridge headshot
Justin Standridge
Subaru Certified Used Car Manager
(0 reviews)
Brandon Swope headshot
Brandon Swope
Subaru Certified Shop Technician
(0 reviews)
James Szlachetka headshot
James Szlachetka
Internet Sales Manager
(0 reviews)
Selah The Dog headshot
Selah The Dog
Subaru Certified Friendly
(0 reviews)
Brandee Toche headshot
Brandee Toche
Sales Associate
(0 reviews)
Erik Vanlandingham headshot
Erik Vanlandingham
Subaru Certified Shop Technician
(0 reviews)
Jonas Vanlandingham headshot
Jonas Vanlandingham
Subaru Certified Service Advisor
(0 reviews)
John Wade headshot
John Wade
Recon Shop Detailer
(0 reviews)
Brian Ware headshot
Brian Ware
Parts Counter
(0 reviews)
Amy Wensits headshot
Amy Wensits
Deal Clerk
Tye Whaley headshot
Tye Whaley
Car Washer
(0 reviews)
Matt White headshot
Matt White
Subaru Certified Service Advisor
(0 reviews)
Harril Whitlow headshot
Harril Whitlow
Service Advisor
(0 reviews)
Tyvonn Yarbrough headshot
Tyvonn Yarbrough
Subaru Certified Lube Technician
(0 reviews)

Reviews

(1,939 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Subaru from DealerRater.

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Shana was very helpful and understanding of the situation. She was very responsive and helped get the deal done.

Shana was very helpful and understanding of the situation. She was very responsive and helped get the deal done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Kenneth Melton was the best from the initial contact through the entire purchase. Courteous and knowledgeable. He made the entire process and enjoyable.

Kenneth Melton was the best from the initial contact through the entire purchase. Courteous and knowledgeable. He made the entire process and enjoyable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Kelly Carlson in sales was awesome She helped us get the rite payment and she wasn’t pushy like you see a lot at car dealerships I got a used car Honda Accord hybrid

Kelly Carlson in sales was awesome She helped us get the rite payment and she wasn’t pushy like you see a lot at car dealerships I got a used car Honda Accord hybrid

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for choosing us and for taking the time to share your experience! We are pleased to hear that Kelly was able to find the right payment for you while making the process comfortable and pressure free. Congratulations on your Honda Accord Hybrid, and please know that our team is always here to support you at every turn, whether it is time for a service visit or you are ready for your next vehicle.

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Lucas Weir was great, kept me informed about my service. waiting area was clean and well stocked. Bathroom was clean.

Lucas Weir was great, kept me informed about my service. waiting area was clean and well stocked. Bathroom was clean.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for visiting us and for taking the time to share your feedback! We are glad to hear that Lucas kept you well informed throughout your service and that our facility met your expectations. Our team takes great pride in caring for both our customers and our dealership, and we look forward to being your trusted resource for all of your automotive needs, from service and maintenance to your next vehicle purchase.

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This was easily one of the best car-buying experiences I’ve ever had. My salesperson, Shana, was absolutely amazing, and the entire staff I worked with was just as great. The process was smooth, quick, and completely hassle-free. We drove three hours to get there, and I would do it again without hesitation. Thank you all for making the experience so professional, efficient, and easy. I truly appreciate it!

This was easily one of the best car-buying experiences I’ve ever had. My salesperson, Shana, was absolutely amazing, and the entire staff I worked with was just as great. The process was smooth, quick, and completely hassle-free. We drove three hours to get there, and I would do it again without hesitation. Thank you all for making the experience so professional, efficient, and easy. I truly appreciate it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for making the trip to see us and for taking the time to share such a wonderful review! We are thrilled to hear that Shana and the rest of our team made your car buying experience smooth, efficient, and enjoyable from start to finish. No matter the distance, our team is always here to provide you with that same outstanding experience for all of your sales and service needs.

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Melissa went out of her way to make my experience beyond excellent. I have gone to this dealership for my oil change since I bought my cross track. Though I have always received excellent service, Melissa went just that one step further and made it even better. I will continue to go to this dealership for service, but I will definitely ask for Melissa. Thank you for employing such pleasant people

Melissa went out of her way to make my experience beyond excellent. I have gone to this dealership for my oil change since I bought my cross track. Though I have always received excellent service, Melissa went just that one step further and made it even better. I will continue to go to this dealership for service, but I will definitely ask for Melissa. Thank you for employing such pleasant people

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your continued loyalty and for taking the time to recognize Melissa's exceptional service! It is truly gratifying to know that she went above and beyond to make your visit even more memorable. We look forward to seeing you at your next service appointment, and as always, our entire team is here to assist you with anything you may need along the way.

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Fast and I was made to feel welcome and comfortable. Lewis Weir was efficient and polite.

Fast and I was made to feel welcome and comfortable. Lewis Weir was efficient and polite.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience and for choosing us for your automotive needs! We are pleased to hear that Lewis provided you with efficient and courteous service. Our team is always here to take great care of you, whether it is time for your next service visit or you are ready to explore your next vehicle.

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I had a great experience. I would definitely look to buy from this dealer in the future. Kenneth was a gentleman and stayed in contact with me throughout the whole process. The dealership let me drive it to my house for my wife to look at it before I made the decision.

I had a great experience. I would definitely look to buy from this dealer in the future. Kenneth was a gentleman and stayed in contact with me throughout the whole process. The dealership let me drive it to my house for my wife to look at it before I made the decision.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience and for the kind words about Kenneth! We are glad we were able to make the process as comfortable as possible, including giving you the opportunity to bring the vehicle home for your wife to see. When you are ready for your next vehicle or in need of service, our team will be here to provide you with that same exceptional experience.

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I was looking for a dependable pre-owned truck and Elliott Dockery found me just what I was looking for. The truck had been previously taken care of and the Crown mechanics felt like the engine was in good shape. In addition, Andrew the detailer was extremely meticulous, and I was very appreciative of his work. I was placed in the perfect truck for my needs. Elliott was efficient and confident, and Cindy was comfortable to work with in finance. I walked out happy and appreciative for the great customer service. I would highly recommend Elliott and the Crown Subaru staff as a whole.

I was looking for a dependable pre-owned truck and Elliott Dockery found me just what I was looking for. The truck had been previously taken care of and the Crown mechanics felt like the engine was in good shape. In addition, Andrew the detailer was extremely meticulous, and I was very appreciative of his work. I was placed in the perfect truck for my needs. Elliott was efficient and confident, and Cindy was comfortable to work with in finance. I walked out happy and appreciative for the great customer service. I would highly recommend Elliott and the Crown Subaru staff as a whole.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for choosing Crown Subaru for your pre-owned truck purchase! It is wonderful to hear that Elliott, Andrew, and Cindy each played a part in making your experience a memorable one. Whether you are in the market for your next vehicle or due for a service visit, our team is always here to provide you with the same outstanding experience from start to finish.

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Sara was extremely helpful and knowledgeable of the numerous options and apps available on our new 2026 Forester. Thank you, Sara!

Sara was extremely helpful and knowledgeable of the numerous options and apps available on our new 2026 Forester. Thank you, Sara!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience and congratulations on your new 2026 Forester! We are thrilled to hear that Sara was able to guide you through all of the features and options your new vehicle has to offer. From your next service appointment to your next vehicle purchase, our team is always here and ready to make sure your automotive journey is a great one.

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