Reviews
We had the best experience at Crown Suburu and Hannah
We had the best experience at Crown Suburu and Hannah Gentry was the best! She went out of her way to make sure our experience was seamless. I highly recommend Crown and make sure to ask for Hannah! You won’t be disappointed.
We had the best experience at Crown Suburu and Hannah
We had the best experience at Crown Suburu and Hannah Gentry was the best! She went out of her way to make sure our experience was seamless. I highly recommend Crown and make sure to ask for Hannah! You won’t be disappointed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Positive experience every time.
Positive experience every time. Salesman is a treasure. Appreciate every interaction so far. Thank you Eddie for the amazing service and kindness
Positive experience every time.
Positive experience every time. Salesman is a treasure. Appreciate every interaction so far. Thank you Eddie for the amazing service and kindness
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience working with Danny at Crown
I had a great experience working with Danny at Crown Subaru. We arrived at a fair trade-in for my small car and I am very happy with my new CrosstrekI had a great experience working with Danny at Crown Subaru. We arrived at a fair trade-in for my small car and I am very happy with my new cross track..
I had a great experience working with Danny at Crown
I had a great experience working with Danny at Crown Subaru. We arrived at a fair trade-in for my small car and I am very happy with my new CrosstrekI had a great experience working with Danny at Crown Subaru. We arrived at a fair trade-in for my small car and I am very happy with my new cross track..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service department listens, serve with urgency.
The service department listens, serve with urgency. You can be proud of every team member. I appreciate being treated with fairness, honesty and equality. In all my years of vehicle purchases, I appreciate you. Thank you
The service department listens, serve with urgency.
The service department listens, serve with urgency. You can be proud of every team member. I appreciate being treated with fairness, honesty and equality. In all my years of vehicle purchases, I appreciate you. Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nancy, We appreciate you letting us know about the exceptional service you have received here at Crown Subaru. We are so pleased to hear that you have been treated with fairness, honesty and equality. That is so wonderful to hear! We aim to please. Thank you for choosing Crown Subaru and we wish you safe travels.
This review is on our sales person Kelly (Burke) Carlson
This review is on our sales person Kelly (Burke) Carlson and Crown Dealership. Kelly is a delightful young lady, who is very knowledgeable of the Subaru vehicle she sold us and of the dealership. The dealership it's self was exceptional clean and organized. At first meet, Kelly offered us refreshments and showed us where the restrooms were before we sat down to discuss the vehicle we came to see and test drive. The vech was a 2025 Forester Premium that we drove an hour away to see. The dealership prep team did a excellent job on the vehicle to have it clean and ready. After the test drive we sat down with Kelly to do the paper work to start the process of purchasing the vehicle. From there we meet with finance person Habib Rehman who was a delightful individual that answered all our questions on the financing additional coverage for the vehicle. At conclusion of the financial we meet again with Kelly to receive the fobs, and a complimentary first aid kit for the vehicle. I must mention Kelly showed us where to go at the dealership for service and introduced us to one of the service managers. We look forward to when we have our first service Preformed. All in all, I give Kelly 5 out of 5 star review and same for the dealership at this time. Service review will come after our first service work is preformed.
This review is on our sales person Kelly (Burke) Carlson
This review is on our sales person Kelly (Burke) Carlson and Crown Dealership. Kelly is a delightful young lady, who is very knowledgeable of the Subaru vehicle she sold us and of the dealership. The dealership it's self was exceptional clean and organized. At first meet, Kelly offered us refreshments and showed us where the restrooms were before we sat down to discuss the vehicle we came to see and test drive. The vech was a 2025 Forester Premium that we drove an hour away to see. The dealership prep team did a excellent job on the vehicle to have it clean and ready. After the test drive we sat down with Kelly to do the paper work to start the process of purchasing the vehicle. From there we meet with finance person Habib Rehman who was a delightful individual that answered all our questions on the financing additional coverage for the vehicle. At conclusion of the financial we meet again with Kelly to receive the fobs, and a complimentary first aid kit for the vehicle. I must mention Kelly showed us where to go at the dealership for service and introduced us to one of the service managers. We look forward to when we have our first service Preformed. All in all, I give Kelly 5 out of 5 star review and same for the dealership at this time. Service review will come after our first service work is preformed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, What a wonderful and detailed review! It is great to know that Kelly offered exceptional service, was very thorough and knowledgeable and ensured you were comfortable. We expect nothing less. Kelly and Habib lived up to our expectations of service and ensured your satisfaction, we couldn't be more pleased. Congratulations on your new 2025 Forester Premium and happy travels
Kelly, Jason, and Jennifer were all amazing throughout my
Kelly, Jason, and Jennifer were all amazing throughout my trade-in and used car buying experience!
Kelly, Jason, and Jennifer were all amazing throughout my
Kelly, Jason, and Jennifer were all amazing throughout my trade-in and used car buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott, Thank you for your 5 star review! We are so pleased you had a great car buying experience. We strive to provide a process that is seamless, transparent and stress free. It is wonderful to know that Kelly, Jason and Jennifer met those expectations as well as being helpful, kind and knowledgeable. We expect nothing less. Congratulations on your new vehicle and we wish you happy travels.
It has always been a great pleasure working with Mickey
It has always been a great pleasure working with Mickey Dorsey and everyone at the Subaru dealership. Mickey has been wonderful to work with from our first Subaru to now our fourth one. It is sometimes hard to find a good sales associate but with Mickey, we feel that we found a great one.
It has always been a great pleasure working with Mickey
It has always been a great pleasure working with Mickey Dorsey and everyone at the Subaru dealership. Mickey has been wonderful to work with from our first Subaru to now our fourth one. It is sometimes hard to find a good sales associate but with Mickey, we feel that we found a great one.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matt and Lisa, It is wonderful to hear that Mickey is such a pleasure to work with, especially with this being your 4th purchase with Mickey! Thank you for your loyalty. We are so pleased that Mickey has provided you with exceptional service over the years and ensures your satisfaction every time. Congratulations on your 4th Subaru and happy travels.
Hannah was kind, thorough and helpful with the purchase
Hannah was kind, thorough and helpful with the purchase of our new vehicle! We would definitely recommend her.
Hannah was kind, thorough and helpful with the purchase
Hannah was kind, thorough and helpful with the purchase of our new vehicle! We would definitely recommend her.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jesdildine, Thank you for this 5 star review. We are so pleased to hear how kind, helpful and thorough Hannah was during your car buying process. We aim to please. Congratulations on your new vehicle. Until we meet again.
I had a great experience working with Kenny throughout
I had a great experience working with Kenny throughout the car buying process. He was incredibly helpful and patient, taking the time to explain everything clearly and making sure I felt comfortable every step of the way. Despite some unexpected delays, Kenny stayed in constant communication with me and made sure I was always updated. His professionalism and dedication truly stood out, and I’m grateful for the support he gave me during the entire process. Thank you, Kenny!
I had a great experience working with Kenny throughout
I had a great experience working with Kenny throughout the car buying process. He was incredibly helpful and patient, taking the time to explain everything clearly and making sure I felt comfortable every step of the way. Despite some unexpected delays, Kenny stayed in constant communication with me and made sure I was always updated. His professionalism and dedication truly stood out, and I’m grateful for the support he gave me during the entire process. Thank you, Kenny!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Renayha, It is wonderful to hear how incredibly helpful and patient Kenny was throughout your car buying experience. Providing an exceptional car buying process is our goal. We are grateful that Kenny lived up to our expectations and ensured your satisfaction. Congratulations on your new vehicle and we wish you happy travels.
I am a senior citizen, and this was the first time I
I am a senior citizen, and this was the first time I attempted to purchase a vehicle without the help of my husband. He has medical issues and is not able to get around as he previously could. I prayed before I entered the Crown Subaru dealership that I would have an understanding person to help me. My prayer was answered in the form of Hannah Gentry. She was respectful, patient, and knowledgeable about both vehicles I was interested in viewing. During the entire process she remained the same. Never pushy and answering all my questions. Three days later I returned with my husband, and Hannah treated him with dignity and the same courteous way I had encountered. Had I not had this experience, I know I would not be the owner of a new Subaru. Thanks Hannah, for all your help!!!
I am a senior citizen, and this was the first time I
I am a senior citizen, and this was the first time I attempted to purchase a vehicle without the help of my husband. He has medical issues and is not able to get around as he previously could. I prayed before I entered the Crown Subaru dealership that I would have an understanding person to help me. My prayer was answered in the form of Hannah Gentry. She was respectful, patient, and knowledgeable about both vehicles I was interested in viewing. During the entire process she remained the same. Never pushy and answering all my questions. Three days later I returned with my husband, and Hannah treated him with dignity and the same courteous way I had encountered. Had I not had this experience, I know I would not be the owner of a new Subaru. Thanks Hannah, for all your help!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carolyn, We couldn't be more thrilled to hear how Hannah was so respectful, patient and knowledgeable, we expect nothing less. Providing exceptional service is of the upmost importance to us and we are so pleased that Hannah met our expectations. Knowing that she was never pushy, answered all of your questions and treated your husband with the same respect and dignity really fills us with pride! We appreciate you choosing Crown Subaru and congratulations on your new vehicle!