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Crown Subaru

(2,087 reviews)
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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Reviews

(2,087 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Subaru from DealerRater.

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Nice polite and respectful people that take care of you while you're there and a special thanks to carla

Nice polite and respectful people that take care of you while you're there and a special thanks to carla

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Kelly Carlson/Burke was a pleasure to do business with, very professional and helpful throughout the process. The sales manager was great too, and we got our deal done in record time. Super thankful!

Kelly Carlson/Burke was a pleasure to do business with, very professional and helpful throughout the process. The sales manager was great too, and we got our deal done in record time. Super thankful!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Jackie with Crown Subaru was an awesome salesperson . She was great at explaining all the features my car had bc it’s very technical. She has a wonderful personality and great to work with!

Jackie with Crown Subaru was an awesome salesperson . She was great at explaining all the features my car had bc it’s very technical. She has a wonderful personality and great to work with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We are thrilled to hear that Jacqueline provided such a helpful and informative experience. We will be sure to share your kind words with her. Congratulations on your new vehicle!

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Jacqueline was extremely helpful and enlightening towards everything we were looking at. She really listened to our wants and needs and helped us leave with the best car and deal for us!

Jacqueline was extremely helpful and enlightening towards everything we were looking at. She really listened to our wants and needs and helped us leave with the best car and deal for us!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Emily, thank you for your positive review! It is great to know that Jacqueline listened to your needs and helped you find the perfect car. Our guests' satisfaction is our top priority. Safe travels!

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Kenny was so great to work with and he made the process extremely easy. He wasn’t pushy at all and answered all of my questions. He wasn’t pushy prompt when we had appointments and just made the experience great. This is my second car from Crown Subaru and I plan to be a forever customer

Kenny was so great to work with and he made the process extremely easy. He wasn’t pushy at all and answered all of my questions. He wasn’t pushy prompt when we had appointments and just made the experience great. This is my second car from Crown Subaru and I plan to be a forever customer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're grateful for your loyalty to Crown Subaru as you now purchase your second vehicle with us and look ahead to being a forever customer. Thank you for sharing how easy Kenny made the process and how well he answered your questions without any pressure. We look forward to being your trusted destination for all your automotive needs.

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Very smooth process. Kenny was great to work with and very helpful! Happy with our new Subaru!

Very smooth process. Kenny was great to work with and very helpful! Happy with our new Subaru!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful you took the time to share how smooth the process was and how helpful Kenny was throughout. Congratulations on your new Subaru! We're always here when you need us.

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Jacqueline was outstanding; she was very supportive and a first-class professional. Buying a car was a difficult process for my family at many levels, and I wasn't planning to buy one at the time. But in the end, it was a blessing, and we are looking forward to unforgettable experiences!

Jacqueline was outstanding; she was very supportive and a first-class professional. Buying a car was a difficult process for my family at many levels, and I wasn't planning to buy one at the time. But in the end, it was a blessing, and we are looking forward to unforgettable experiences!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are honored by your feedback and grateful you shared how supportive Jacqueline was through what turned into such a meaningful decision for your family. Congratulations on your new car, and we're always just a call away if you need us.

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Shana is the best!! So is Cindy. I highly recommend Shana if you need help with a new Subaru!! Very knowledgeable and great communication!!

Shana is the best!! So is Cindy. I highly recommend Shana if you need help with a new Subaru!! Very knowledgeable and great communication!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad you took a moment to write to us about Shana and Cindy. Thank you for highlighting how knowledgeable Shana was and how great her communication stayed throughout. Wishing you many happy miles ahead!

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We were greeted by Hannah and she was so knowledgeable and patient with all our questions we had about the Forester that we bought. We will certainly recommend her to our friends and send them to Crown Subaru for their next car.

We were greeted by Hannah and she was so knowledgeable and patient with all our questions we had about the Forester that we bought. We will certainly recommend her to our friends and send them to Crown Subaru for their next car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are delighted to receive your review and to hear how knowledgeable and patient Hannah was with every question you had about your new Forester. Thank you for recommending her to your friends. We hope your next visit is just as great.

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Glad to visit Crown Subaru treats me right everytime! Great staff in all departments. Great people.

Glad to visit Crown Subaru treats me right everytime! Great staff in all departments. Great people.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We couldn't be happier to hear about your continued experience with the team. It's wonderful to know every visit and every department consistently treats you right. Feel free to reach out anytime you need us.

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