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EchoPark Automotive Phoenix

(548 reviews)
Visit EchoPark Automotive Phoenix
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
(602) 654-4206 (602) 654-4206

Reviews

(548 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Phoenix from DealerRater.

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Everyone was awesome at the Avondale location.

Everyone was awesome at the Avondale location. I had the pleasure if working with Alisha and she was a pleasure to work with. She was patient, kind, and always smiling. This has been the best experience I’ve ever had purchasing a car and the first time i didn’t need a cosigner!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, BrandiMichelle83! We are so glad Alisha & the team were able to help you find a great car and make your experience such a fantastic one! Thank you for taking the time to leave such a great rating & review, I will be sure to share this with the team! We appreciate your business, happy driving!

Very impressed with the dealership and Arnold who was our

Very impressed with the dealership and Arnold who was our representative. Having bought many cars in my lifetime, I was surprised with the “no haggle”(harass) way we purchased our vehicle. I thought for sure we would be seeing a finance manager. It only took one pass at a price including gap and extended warranty. I was given the choice to take it or leave it. It actually came with no regrets. Arnold was an exceptional representative of the company and he was straight up the whole time. I would hope more dealerships will take this an example of great service and happiness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, GvMarcelo828! We are so happy that Arnold was able to make your car-buying experience such an easy one! Thank you for taking the time to leave such an awesome rating & review, I will be sure to share this with him & the team! We appreciate your trust & business! Happy driving!

Arnold was very helpful and made the buying extra very

Arnold was very helpful and made the buying extra very easy. I am good to recommend Arnold and this dealership to all my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, SuzieEngland! We are so glad Arnold & the team were able to help you find a great car and make your experience such a fantastic one! Thank you for taking the time to leave such a great rating & review, I will be sure to share this with the team! We appreciate your business, happy driving!

Great experience

Adam and Riki we're so good to me in my car purchase. Helped me find the car I wanted and made the process quick and easy. I would highly recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, CadiLover! We are so happy to know that Adam & Riki were able to help find you the perfect car and make the experience as easy & fast as possible! Thank you for taking the time to leave such an awesome rating & review! I will be sure to show the whole team. We appreciate your business & trust! Happy driving!

Adam and Riki we're great.

Adam and Riki we're great. I love my car and the process was easy and quick. Make sure you ask for them when you go in there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, 68WhiteCadillac! We are so happy to know that Adam & Riki were able to help find you a car you LOVE and make the experience as easy & fast as possible! Thank you for taking the time to leave such an awesome rating & review! I will be sure to show the whole team. We appreciate your business & trust! Happy driving!

Purchasing A Vehicle

Alisha Thiel was very helpful when I was looking for finding the car of my dreams. I would recommend Alisha for any further help if needed. She was so friendly and I would recommend her if I need any further assistance..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi, Gloria! We are so glad Alisha was able to help you find the car of your dreams and make your experience such a fantastic one! Thank you for taking the time to leave such a great rating & review, I will be sure to share this with the team! We appreciate your business, happy driving!

JR and the people that are here ,are awesome and great .

JR and the people that are here ,are awesome and great .very nice and friendly. They work with you., And will work with you . Again thank you so much ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, Maldonadoyc1963! We are so glad that JR could help find you the perfect car! I will be sure to pass along your kind words to the team! Thank you for the wonderful rating & review, we truly appreciate your business & recommendations! Happy driving!

I Love my Toyota tacoma Arnold is always such an amazing

I Love my Toyota tacoma Arnold is always such an amazing help! He has told me not 1 but two trucks now! I always have a wonderful experience at Eco Park and Arnold you rock 5 stars from me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Crazy.Blonde93! We are so happy that Arnold was able to find you another great truck and make your experience with us just as great as before! I will be sure to share your kind words with him and the team! We appreciate your time & business. Thank you & happy driving!

Alisha was great in helping me find my Jeep!

Alisha was great in helping me find my Jeep! Her and James got the deal done quick. I would definitely say to go check this place out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, N.Hulon25! We are so glad that Alisha was able to find you the perfect Jeep for you & her & James could make your experience easy and fast! Thank you for the amazing rating & review. We appreciate your business. Happy driving!

We have, as a family, bought a total of 7 vehicles from

We have, as a family, bought a total of 7 vehicles from Arnold Ochoa at Echo Park. I have been impressed by the up front pricing and payment disclosures. No surprises here when we get to the final paperwork. 10/10 will come back for our next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Brolor! We are so excited that our Arnold & our team have made such an impact on you and your family! We truly appreciate your business and trust! Thank you for the amazing rating & review! I will make sure to share this with him and the team. Happy driving to you & the family!