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EchoPark Automotive Phoenix

(548 reviews)
Visit EchoPark Automotive Phoenix
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
(602) 654-4206 (602) 654-4206

Reviews

(548 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Phoenix from DealerRater.

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Riki is amazing, kind and GENUINE.

Riki is amazing, kind and GENUINE. Riki was most importantly honest and very very professional. Riki is the reason I trusted the process at EchoPark. I was in and out with a brand new car within two hours which is record time compared to other dealerships. And FOR ALL THE WOMEN OUT THERE RIKI and the staff at EChoPark will treat you with respect and value your business (: Great PEOPLE GREAT SERVICE GREAT EXPERIENCE!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hi, Cristina! We are so happy to know that Riki was able to find you a great car and make it fast and easy for you! Thank you for taking the time to leave such an amazing rating & review, I will make sure I pass along your kind words to Riki & the team! We appreciate your time & business. Happy driving!

Awesome dealership

Our sales guy diesel at Avondale echo park was super friendly and helpful. It was a smooth transition and would definitely recommend him! Great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Jon! It is so great to know that our team made your experience such a great & smooth one! We appreciate your time & business and thank you for the amazing rating & review! Happy driving!

Honest people!

Adam was awesome as well as all the other guys that made it possible for me to get my new car. The whole process was great. Plus they had great coffee! 100% recommend Echo Park in Avondale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Frazer! It is so great to hear that Adam was able to help get you into a car you love and make your experience with us a great one! Thank you for taking the time to leave such a wonderful rating & review. I will make sure to share your kind words with Adam & the team. We appreciate your time & business! Happy driving!

Great Group of People

No complaints. We know our situation was a tough one and these guys worked so hard so get us a great deal. The efforts, the communication, and final outcome were so far beyond what either of us were expecting. So glad we found EchoPark.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, JoAnna! Thank you for the awesome rating & review! We are so happy to know that our team worked hard to help get you into a vehicle you love at a great price! We appreciate your business! Happy driving!

This was one of the best dealership/car experiences I

This was one of the best dealership/car experiences I have had. I was looking to buy a car and I didn’t have the best experience with any of the other ones. Jesus made sure to reach out to me consistently and work within my price range and Anthony was so kind and friendly throughout the rest of the process! 10/10 recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Nadia! We are so glad you had such a great experience here with Anthony & Jesus! It is so good to hear that our team was able to help find you vehicle you love and make the experience the best one you've had! We appreciate your business & taking the time to leave a wonderful review & rating! Thank you & happy driving!

I recently visited Echo Park in Avondale where I met JR.

I recently visited Echo Park in Avondale where I met JR. From the very beginning he made me feel comfortable while he showed me around the showroom. He explained the whole process and at the same time asked the questions I was hoping he would. Every step of the way I myself had questions which JR answered and I had a lot. JR made my buying experience pleasant and easy. I will recommend JR and Echo Park to all my friends. I ended up buying my dream car & I love it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, mlanningnew1! We are so glad to hear that JR could help find you your dream car and make your car-buying experience easy and informative! Thank you so much for the amazing rating & review. I will make sure I share your kind words with JR & the team. We appreciate your business, happy driving!

Customer centric experience!

Recently purchased a vehicle from Echopark in Avondale. The staff was amazing. Upfront pricing, no hidden fees and honesty are the highlights of the experience. The dealership is clean and enviting. The best car buying experience I've ever had. Shout out to Riki and the entire team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Ryan! We are so happy to know that Riki & the team were able to make your car-buying experience with us the best you've ever had! We appreciate you leaving such an amazing rating & review, Thank you & happy driving!

Working with JR & Chris on the purchase of our 2017 BMW

Working with JR & Chris on the purchase of our 2017 BMW was such an awesome and stress free experience! Both of these gentleman went above and beyond for us, and were very professional, yet personable and friendly. Would definitely recommend buying your next vehicle at Echo with JR & Chris! Thanks guys!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, Laci4390!It is so great to hear that JR & Chris were able to help find you your BMW and make the experience with us as easy as possible! Thank you for the awesome rating & review, I will make sure to share it with JR & the team! We appreciate your business. Happy driving!

Great experience

DD is friendly, knowledgeable and provides great customer service. The process is fast and easy so no sitting at a dealer all day. Their waiting area is inviting

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, Valerie! We're so glad that DD was able to make your experience such a great one and make the process fast! Thank you for the amazing rating & review, I will make sure to share this with DD & the team! We appreciate your business. Happy driving!

I’ve purchased a lot of vehicles in my life and never

I’ve purchased a lot of vehicles in my life and never really look forward to the experience, like getting a root canal. That being said, the humans at Echo Park are very friendly and it was a low pressure experience which was really nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, crogers170! We are so glad we could make your experience her with a team a great one! Thank you for taking the time to leave such a wonderful review & rating! I will be sure to share it with everyone here. We appreciate your business & trust! Happy driving!