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EchoPark Automotive Phoenix

(548 reviews)
Visit EchoPark Automotive Phoenix
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
(602) 654-4206 (602) 654-4206

Reviews

(548 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Phoenix from DealerRater.

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Car buying at its Best!

Car buying at its Best! Echo Park Dealership and its employees are a cut above the rest. No hassle and no waiting around for hours. Friendly and knowledgeable professionals taking care of business while making sure all of your needs are met. This dealership stands in a class of its own. I am truly impressed and thankful for the organized and expedited manner in which you handled my purchase! Thanks so much to all of You!!! Cindy Berry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, Cindy! Its so great to hear that the team was able to help find you the perfect car and make your experience a great one! Thank you for taking the time to leave us such a fantastic rating & review! I will be sure to share it with the team. We appreciate your business! Happy driving!

Riki was very patient and understanding.

Riki was very patient and understanding. She did everything we asked and made sure we knew what was happening through the entire process. What a sweet and wonderful lady. Thank you Riki for making what is always a stressful situation for me so much easier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, LP! We are so glad to hear that Riki made your experience with us such a great one! Thank you for taking the time to leave us this wonderful rating & review. I will make sure to share it with the team! We appreciate your business! Happy driving!

Go See Arnold Ochoa!

Good experience. I alway dread shopping for new car. But this place was really good. Total time there 90 mins. No high pressure, you gotta add paint coating or other high price add ons. No games No playing with your interest rate. Overall a very pleasant experience. My salesman, aka experience guide, was just that. He wasn’t selling me anything. The price is the price. Period. They show you the CarFax. They show you what the car you are buying is appraised at through Kelly Blue Book. And my price was 7k lower. Trade in value on my truck was reasonable. Go see Arnold Ochoa. You won’t regret it! Echo Park Automotive Avondale!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, Janie! It is so wonderful to hear that you had such a positive experience with Arnold and he was able to help find you a great vehicle at a great price and make it fast & easy! Thank you for taking the time to leave us an awesome rating & review, I will be sure share this with him & the team! We appreciate your business. Happy driving!

This dealership is very unique a lot more calmer then

This dealership is very unique a lot more calmer then your usual dealership. JR made us feel comfortable with no pressure to anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Hazel! We are so glad that JR could make your experience with us such a easy & comfortable one! Thank you for taking the time to leave this great rating & review, I will be sure to share this with him & the team! We appreciate your business! Happy driving!

JR was one of the best salesman I’ve worked with in a

JR was one of the best salesman I’ve worked with in a very long time. The whole team there was really great. I walked away selling my car for more than I thought I would get for it, and then I also got an car that I’m very excited about having. 10/10 would come back again for my next car purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, Nehemiah! It is so great to hear that you had such a great experience with JR and that he could help find you car you love! We truly appreciate your business. Thank you for taking the time to leave us this fantastic rating & review, I will be sure to pass along the kudos to the team! Happy driving!

This is the second vehicle I have purchased from EchoPark

This is the second vehicle I have purchased from EchoPark and I couldn't be happier. The overall experience from working with Riki has been amazing! Thank you for making it easy for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Celestina! We are so happy to have you back and be granted the opportunity to serve you again! It is so great to hear that Riki was able to help you fin another great vehicle you love and make the experience as easy as possible. I will definitely make sure to share this review with Riki and the team! Thank you for your business and trust! Happy driving!

Echo Park made the car buying experience seamless. This...

Echo Park made the car buying experience seamless. This is a fabulous company!! There were no long drawn out sales pitches or high pressure selling. I was greeted immediately and within minutes Riki, my salesperson, began helping me unlock cars so I could look at them. I test drove two cars (without a salesperson in the car directing my every move allowing me to truly test drive the car) and found my dream car. I left in about an hour after finding my car. The finance application was simple and paperwork drawn up quickly. I was given options to add a warranty with gap, and a separate interior and/or exterior package. Complimentary drinks are provided. No pressure by a separate finance person to buy options. Riki handled the entire process and provided me with all my options with costs associated. The process was extremely smooth. My car was washed and detailed and I was on my way!! Echo Park provided a 190 point inspection and they stand by their 1000 mile limited warranty. I had a flat tire and called the warranty department who immediately made an appointment. They got me in and out quickly and honored their warranty by replacing my tire at no cost. I would definitely recommend Echo Park for reasonably priced vehicles under 60,000 miles and 5 years. They have tons of options and a number of luxury cars. From the friendly manager on site, fabulous salesperson, and exceptional customer service, this car buying experience was the best I have ever had. Riki even checked to see how my car was doing a few days after my purchase. I could not have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, sarahernest! We are so happy to know that everyone on our team made your car-buying experience as easy and seamless as possible! Thank you for taking the time to leave us such a fantastic rating & review, I will be sure to share your very kind words with Riki and the team! We appreciate your business and trust. Happy driving!

Buying a Car is Fun!

Chris and Adam were so fun, informative, patient, and really knew their vehicles. They helped us compare one vehicle to another, benefits of each and asked pertinent questions to help guide us to our needs. I will buy another vehicle from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Susan! We are so glad that Adam & Chris could make your car-buying experience such a great one! We appreciate you taking the time to leave a wonderful review & rating. I will make sure I share it with the team! We look forward to helping you in the future! Happy driving!

Hi I wanted to write a review for EchoPark Automotive in...

Hi I wanted to write a review for EchoPark Automotive in Avondale , AZ, because I want everyone to know how great this dealership and the staff at their location is. I was preapproved for financing through another company and was looking at a Camaro the other dealer had, But I wanted to get a good price for my 20+Yr trade in, so I went online requesting a quote. They contacted me via text and asked if I was just selling or using it for trade, and I told him that if this was a perfect world this is what I was wanting to do- he apologised telling me the only thing he had at the moment was a mustang convertible. So I asked them if they were having to decide between a camaro or a mustang, they replied a mustang followed with what seemed to be a sales pitch, so I replied with basically calling him out saying that I was serious and that I wanted an honest answer, the next thing he sent me was just a picture of a mustang. Then he said that was his own personal car!!! And the entire purchase was not only smooth, but I was offered good terms , in fact they went to the company that approved me and they negotiated for me a better APR, as well as accident and inflation coverage, the trade in amount was generous and then they even discounted the extended warranty. Manny was who I messaged with most often but I also chatted with David too. But tbh, everyone there was great to chat with, and they were great at explaining the breakdown of the costs. In fact they sent me an actual picture of the finance terms, the actual document, was sent to me before I even had to go to the dealership. They scheduled me to come in based on my schedule and were still very accommodating when I called to say that I was a couple hours behind. When I got there my car was waiting for me, and they showed me what I wanted to see then they went through the paperwork with me to sign, and It was the same document he sent me a picture of, there was nothing extra added or needed, the price they told me over the phone and all the numbers were the same. I went home in my new (2017) Mustang Convertible with a huge smile on my face the whole ride home. This entire process and everyone that was involved in this prlurchase were just amazing...so much so that I recommend to everyone and anyone to buy from them. I could Not have asked for a better vehicle, and I know that there is a team better than this one...so when you get there make sure you tell them I said "Hi, and tell them I said thank you for making this the best birthday I have ever had."!! Have fun

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you so much for this awesome rating and review, we really appreciate the feedback! I will be sure to share this with David & the team! We are so happy to know you love your Mustang and we could help make your birthday a great one! We appreciate your business. Happy driving, and happy belated birthday!

Manny, James and Chris were extremely helpful with the...

Manny, James and Chris were extremely helpful with the entire process of buying my first car. They made sure to answer any questions I had in the most honest, trusting way. There was no negative pressure to buy a car from them, so it made the buying process super easygoing. All three of them were super personal and relatable. Overall it’s the best car buying experience I’ve had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Kyra! We are so happy to know that the team here could make your 1st car-buying experience such a great one! Thank you for taking the time to leave this amazing rating & review, I will be sure to share it with the team. We appreciate your business, happy driving!