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Mazda of Gladstone

(2,135 reviews)
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Gladstone from DealerRater.

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Mazda of Gladstone had a large variety of models, trims,

Mazda of Gladstone had a large variety of models, trims, and colors available making it easier to find what you like. The sales team was very helpful and welcoming. We went first to look, and we got to see everything we asked for. We said we needed time to think about what we want and there was zero pushback from the team, like, “what can I do to get you to buy a car now?” Bob, our salesman, and the sales team made a great impression with their customer service. After we bought the perfect car from them, Bob checked in once in a while to ask how we enjoyed the car. It was a very pleasant experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Mazda of Gladstone! We're delighted to hear that you found a large variety of models, trims, and colors, making it easier to find the perfect car. It's great to know that our sales team was helpful, welcoming, and accommodating during your visit. We appreciate your mention of the no-pressure approach from our team and Bob, your salesman. Ensuring our customers feel comfortable and supported in their decision-making process is a priority for us. Bob's follow-up to check on your satisfaction is a testament to our commitment to customer service. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. We're thrilled that you had a very pleasant experience with us, and thank you for choosing Mazda of Gladstone!

Ed was so much fun to work with.

Ed was so much fun to work with. He’s so entertaining and has fun stories. He didn’t pressure me into any additional things and was straight with me. I also worked with Jeff who was fun and helpful when choosing a car and starting the financing. I highly recommend them to anyone who would want a Mazda!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your business. We are so grateful to have Ed and Jeff here on the team.

No pressure.

No pressure. Very friendly staff. Made car buying experience actually enjoyable. I had come in to Gladstone Mazda for service on my 2016 Mazda and was browsing at new and used Mazdas to kill time and had some good conversations with multiple staff, in particular salesperson Ed.He found a great deal on a car that he thought I might like and I wound up with a trade-in and a new car sitting my driveway, deal complete, that same day. I recommend Gladstone Mazda and hopefully maybe you’ll get to meet Edward. God guy and good people. Thanks!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your business. We are so happy to have Ed here on the team.

Found this Mazda online and called right away.

Found this Mazda online and called right away. Been working with Derrek for about two weeks trying to set up all the paper work and set up a day for pick up. Decided to come down myself and drive back. Derrick came in on his day off to pick me up from the train station and help me finalize the deal. I'm super happy with my purchase and extremely thankful for being helped by Derrick and his team!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your business. We are so grateful to have Derek on the team.

I wanted a salesman that was more than a salesman.

I wanted a salesman that was more than a salesman. I was looking to not have a salesman look at me as a their next paycheck, to understand what I needed and be honest and human. Derek was sweet, listened, guided and I felt heard by him. I felt like I made a friend not just a business deal. I will be back ♥️

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  • Overall experience 5.0
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Dealer response

Thank you for your business, we are so lucky to have Derek with us.

Derek Inman showed us immediately the Mazda we liked.

Derek Inman showed us immediately the Mazda we liked. After test driving and his description of all the features, he explained all the paperwork to us. It was easy and quick to complete the sale. We couldn’t be happier with our CX-5 and Derek’s help.

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  • Overall experience 5.0
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Dealer response

Thank you for your business, We are so lucky to have Derek here.

I loved the overall car buying experience from Gladstone

I loved the overall car buying experience from Gladstone Mazda. My salesperson, Derek, made it possible for me to leave that day with the car I wanted!

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  • Overall experience 5.0
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Dealer response

Thank you for your business, we are so luck to have Derek with us.

They made buying my first Mazda a great experience!

They made buying my first Mazda a great experience! The sales and finance team took great care of us while considering our time and what we were looking for in a new car.

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  • Overall experience 5.0
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Dealer response

So glad to hear of your experience with Derek.

Everyone was very helpful and accommodating every step of

Everyone was very helpful and accommodating every step of the way. They treated us very well and worked with us for days to find the perfect car at a reasonable price. Derek was incredibly kind and made the process easy and comprehensive.

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  • Overall experience 5.0
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Dealer response

Thank you for your business, we are so lucky to have Derek with us.

Derek Inman has helped us with two different purchases

Derek Inman has helped us with two different purchases through Mazda of Gladstone in the past year and he has been exceptional to work with during the process. His attention to detail and follow through has been very much appreciated. We will certainly look to track him down again on our next purchase!

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  • Overall experience 4.0
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Dealer response

So Glad to hear of your experiance with Derek thank you for your business.