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Mazda of Gladstone

(2,135 reviews)
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Gladstone from DealerRater.

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They have been great to work with.

They have been great to work with. Purchase and service both have gone smoothly and we’ve been happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Went above and beyond to secure the car I wanted.

Went above and beyond to secure the car I wanted. Professional and friendly. An Excellent team of people. I apologize, I can't remember the name of the young woman that stepped in and helped when Bob had to go home. She was wonderful to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Go see Bob!

Go see Bob!!!! We had the best experience at Mazda of Gladstone. Bob was incredibly helpful and informative. He walked us through our options and made the entire process fun and seamless. He also had us laughing the entire time with his delightful wit. The other members on the team all seemed very pleasant as well. Going forward I will always be a loyal customer to MOG because I trust that I’m in good hands!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Was a nice laid back, yet professional vibe at the

Was a nice laid back, yet professional vibe at the dealership and felt very taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Both sales people were very helpful and made the buying

Both sales people were very helpful and made the buying experience much nicer and more efficient then usual. Loved the home delivery service and the explanation and set up of all programs in the vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Staff on time , courteous, and knowledgable.Vehicle done on time and notified when complete .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We purchased a used car from Mazda of Gladstone earlier

We purchased a used car from Mazda of Gladstone earlier this week. As most people will say, buying a car is not the most fun one can have. However, Clark made the experience painless. He even drove the car to our home so my wife would not have to drive my car or the Fusion we purchased through rush hour traffic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service went above and beyond to get the

Great customer service went above and beyond to get the dream car that I have wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

It is easy to schedule an appointment.

It is easy to schedule an appointment. They have lots of places to sit and relax while I wait. Always prepared for my visit with paperwork at ready. Give a heads up if there is anything out of the normal that needs doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful service.

Wonderful service. Kenra was especially helpful in answering my questions and made the online process super simple. She was very helpful when I arrived to pick up my new vehicle as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.