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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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I was visiting Pine Ridge when a check engine light came

I was visiting Pine Ridge when a check engine light came on in my 2020 Sportage. I was able to get a repair appointment within 24 hours of calling. Upon arriving, I was greeted by a KIA employee who checked me in. The technician diagnosed my problem within 1/2 hour and they were able to get a part and fix my Sportage the same day. The vehicle is running without any issues and I am ready for my trip home.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your high rating! We appreciate your business and your review!

Steve is extremely knowledgeable, courteous and truly

Steve is extremely knowledgeable, courteous and truly professional! An asset in your dealership. Nuff “ sed…….!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!

My husband and I have always been very satisfied with you

My husband and I have always been very satisfied with you all and will continue to be a customer..

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

Service people were polite, friendly.

Service people were polite, friendly. Very quick to get me checked in. Waiting area was nice. This was my first time as a Kia owner and getting my car serviced. I was pleased with the experience

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

Everyone was very friendly and helpful, Devin explained

Everyone was very friendly and helpful, Devin explained everything and offered a car wash with service which I declined as I had an appointment later in day. I was on my way in plenty of time to make my appointment

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!

Excellent service and staff to assist with any service

Excellent service and staff to assist with any service work needed. I have been going there since the doors opened.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your service visit! We appreciate your business!

The dealer’s waiting was clean.

The dealer’s waiting was clean. The Staff was friendly and Informative. My car was Completed on time as promised.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

Took why to long.

Took why to long. We should of been in and out in 2 hours max. Not 4.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We apologize for your sales process taking too long. We appreciate your for your patronage and feedback!

Devin has been my service advisor since before Jenkins so

Devin has been my service advisor since before Jenkins so appreciate having the continuity of someone who knows me and my vehicle. Always attentive - car in, car serviced, car out! No complaint esp when hear so many about dealerships. Check-in provider always cheerful; I like the video ALOT of the service being done in background...big plus addition.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!

Heads and sholders above Conner.

Heads and sholders above Conner. If you roll up to any Jenkins location and meet Conner, RUN. Picked up car after 2 trip to Kia and recieved car with repairs that were broken. Thats right, it was repaired and returned with borken repairs. Litterly pastic broken that they replaced NEW and OEM parts. The Service department at Kia had to repair the mechanical because the autobody shop could not catch a leaking radiator like with a crack you can't miss unless your blind. The collision center doesn't even list their employees online like other locations, are they ashamed? I forgot to mention it took them nearly six (6) complete months and towed in 2 time to get it working but not fully repaired. FYI not fully repaired but fully paid by insurance and out of pocket.

Rating breakdown (out of 5):
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  • Overall experience 2.0
0 people out of 0 found this review helpful.