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Jenkins Kia of Crystal River

(4,389 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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Timmy is a great salesman.

Timmy is a great salesman. 6 cars from him. He gets you the best deal he can. Never has let us down. Stays on top of any questions we have. I always go back to Timmy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

Jenkins Kia grea car dealer to work with.

Steve in the service department is the best.

Steve in the service department is the best. I’ve never had a bad experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's work in the service department at Jenkins Kia of Crystal River. We appreciate your continued trust.

Everything about this dealership was impeccable!

Everything about this dealership was impeccable! I called thinking I wouldn’t get an appointment the same day for an oil change and what do you know they got me in the same day and they even washed my car and vacuumed the front floorboards….for free! The cost of the oil change was about the going price. I arrived 45 minutes early to the appointment and they still took me right in and I was done and gone within an hour and 15ish minutes! Very clean dealership and courteous staff.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate the kind words about our service and the quick appointment. Our team at Jenkins Kia of Crystal River works to provide efficient and quality care. Thank you for choosing us.

I arrived and was greeted outside.

I arrived and was greeted outside. They directed me to the counter and explained what they would be doing and how long it would take. I was invited into a very pleasant waiting area with coffee, drinks, donuts, etc. I watched them decorate their “giving” tree for Christmas 🎄. I was given an option to be shuttled somewhere if I desired but it was a relatively short wait. Nice group of people. Easy Peasy

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Customer service excellent Communication excellent , all

Customer service excellent Communication excellent , all around greatest service ever,waiting area needed improvedno refreshments provided

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for recognizing our customer service and communication at Jenkins Kia of Crystal River. We appreciate your feedback regarding the waiting area and refreshments. Your input helps us consider improvements.

Always a pleasure to work with Timmy Torres in sales, and

Always a pleasure to work with Timmy Torres in sales, and Dave and Will in Svc dept. Clean and comfortable waiting room. Friendly staff and service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your acknowledgment of our sales and service teams. Thank you for choosing Jenkins Kia of Crystal River. We're here to assist whenever you need us.

Great, very prompt and personable.

Great, very prompt and personable. Provided comfortable area with convenient restrooms and varied choices of beverages and donuts.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate your positive comments about our comfortable waiting area and refreshments. Thank you for choosing Jenkins Kia of Crystal River. We look forward to assisting you again.

Pleasant man, goes over everything completely, very

Pleasant man, goes over everything completely, very thorough in explaining all the steps of what will be done to my car. Went over the results of the test, what was needed. I feel he cares for my car like I do!Dont feel the pressure to do all manner of things to it like some dealerships do. Perfect!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your detailed feedback and are glad our team could help you feel comfortable with the service on your car. Thank you for choosing Jenkins Kia of Crystal River.

Great group of people!

Great group of people! They went above and beyond to get me my Kia Soul!! ❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Jenkins Kia of Crystal River. We're glad our team could assist you with your Kia Soul. We appreciate your support.

WILL TURNER IS BY FAR WON OF THE MOST SINCERE SOULS IVE

WILL TURNER IS BY FAR WON OF THE MOST SINCERE SOULS IVE EVER MET! HIS PRESENCE OOZeS SMILES

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our team member at Jenkins Kia of Crystal River. Thank you for sharing your experience.