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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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My experience was awesome the guys took care of me and I

My experience was awesome the guys took care of me and I love my new ride. Thanks Syed and Israel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate hearing about your positive experience and are glad our team could assist you with your new ride. Hope it brings you lots of enjoyment.

Very professional, courteous and attentive to what the

Very professional, courteous and attentive to what the buyer is looking for. Responded quickly to questions and requests.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service and parts department are easy to work with.

Service and parts department are easy to work with. Have not worked with Sales so can't rate them.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about the service and parts department at Jenkins Kia of Crystal River. Glad to hear you found them easy to work with. Wishing you all the best.

Dave in service is awesome.

Dave in service is awesome. We were so happy we got to work with him. He know his stuff.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate your feedback about our team making a difference in your experience at Jenkins Kia of Crystal River. Take care!

I recently chose to go to tire choice to do the 9 point

I recently chose to go to tire choice to do the 9 point inspection since my Kia dealership is at least an hour away from me. Tire choice told me I needed to have my shocks replaced because all 4 tires were damaged due to bad or worn shocks. And that I needed to replace all four tires and have the shocks replaced. There was a sense of urgency. So I eplaced all four tires because I didn't have the money to do both. I could afford to buy the tires and I needed to figure out how to come up with the money to have the shocks replaced. quick. The service man at tire choice told me all four tires for damaged because of bad shocks. In visiting my son in Crystal River I decided to go into my Kia dealership and have them give me a second opinion. I did not need much of the work that tire choice quoted and charged me for. They confir Ed that shocks did not need to be replaced. .Now I feel safe driving my car. I thank your people for clearing up that matter for me. By the way, Will, the gentleman that handled my paperwork was very, very helpful I just wanted to put in a good word for him. Thank you PS: Next time I need to have my car serviced, I will definitely drive the hour to my KIA Dealership in Crystal River.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're pleased to know our team at Jenkins Kia of Crystal River could assist with your concerns. Feel free to reach out anytime you need, and we'll be here for you.

They are very understanding and communicate with you very

They are very understanding and communicate with you very well , If you have any questions they are definitely there to answer them .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

wouldn't normally do a review on something like this, but

wouldn't normally do a review on something like this, but I had to have the 12 V battery replaced on my Kia Niro and two other Kia dealers were not very professional with my interactions and much higher priced for the same repair. My service tech at Jenkins, Steven Caron, was awesome to work with. There was an initial miscommunication from whoever I talked to originally on the phone regarding the price, compared to what Steve told me in person, so I was definitely annoyed when I first arrived and waited for 30 minutes and then was told a completely different price. He heard me out, understood my frustrations and still stayed calm and cool about everything. He definitely made me feel comfortable that having my car serviced at Jenkins was the right way to go!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that our team made your experience easier, especially in resolving the initial miscommunication about the 12 V battery replacement. It's great to know you felt assured choosing Jenkins Kia of Crystal River for your needs. We appreciate your feedback and hope everything is going well with your Kia Niro.

Dealer response

We're pleased to hear that our team made your experience easier, especially in resolving the initial miscommunication about the 12 V battery replacement. It's great to know you felt assured choosing Jenkins Kia of Crystal River for your needs. We appreciate your feedback and hope everything is going well with your Kia Niro.

I had a fantastic experience at Jenkins Kia in Crystal

I had a fantastic experience at Jenkins Kia in Crystal River! They took great care of my car when I needed a tire fixed and an oil change. The service was quick, efficient, and everyone I interacted with was incredibly sweet and helpful. The staff here are very sweet and love having a quick chat. I highly recommend them for their excellent service and friendly staff!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear you enjoyed the tire repair and oil change services at Jenkins Kia of Crystal River. Our team always aims to be efficient and engaging. We appreciate your recommendation.

Professional, courteous and thorough service represented

Professional, courteous and thorough service represented by knowledgeable and personable staff. What more could one ask?

Rating breakdown (out of 5):
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  • Overall experience 5.0
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I arrived early and still got serviced promptly.

I arrived early and still got serviced promptly. Devin is a terrific service tech who knows how to take care of his customers.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.