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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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Syed is a hard working man.

Syed is a hard working man. He did everything he could to get me the truck I wanted . I'm very happy with Syed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Syed provided you with excellent service!

Steve was great right from the beginning, polite,

Steve was great right from the beginning, polite, informative, all handled, I was very relaxed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for your kind words about your service visit! We appreciate your business!

Well, everything I asked for was taken care of very well,

Well, everything I asked for was taken care of very well, and also in a timely manner, so I am happy with the results

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

Knowledgeable and experienced.

Knowledgeable and experienced. Very professional and listened to my concerns and needs. Explained everything in a way I could understand and answered all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your service visit! We appreciate your business!

Citrus Kia service for the pass of the years has been

Citrus Kia service for the pass of the years has been going down. Every time I went to service was an unsuccessful experience. Last time not was the exception. I send my wife to the dealership to they get her previous car (Kia Sorento 2019) for service. I can state that the SUV was very well treated with all their maintenance. When they proceed to change the oil and oil filter I receive a call stating that the technician can’t do the routine maintenance due is a crack on the oil pan, I speak with the technician and one of the questions I made was, how do you take out or put in the plug of the oil pan, by hand or a gun impact? The technician answer me that they do the procedure with a gun impact. I understand that technicians has to have their tools to do certain task, but the severity of use an impact on something very fragile, that’s unacceptable. I get so upset that I finish changing the SUV not for the SUV conditions, I changed for not dealing anymore with bad experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-564-8668 ext. 5252. Thank You Kindly, Jaimie Cummings Customer Relations Manager

The staff was friendly from the moment we called to when

The staff was friendly from the moment we called to when we walked in the building. Efficient process. Our time wasn’t wasted and we were in and out with a new car in no time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

Was glad that the service advisor and staff promptly

Was glad that the service advisor and staff promptly completed my oil change service and on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

Everything went perfect.

Brandon was wonderful and got me in the vehicle i wanted. Recommend him to everyone. Dealership was awesome and everyone was so helpful. Will tell my friends about the experience and hopefully they will buy from you guys also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Brandon provided you with excellent service!

Excellent Job Syed

Syed is an awesome person to deal with. He goes above and beyond to get you what you want . I will buy all my vehicles from Syed in the future .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

Awesome people to deal with I always get treated with

Awesome people to deal with I always get treated with respect and I wouldn't go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your great review! We know that you are the reason we are here!