Reviews
Secor has renewed my faith in car salesmen and car dealerships in general. I walked away feeling I got a good deal with little pressure. I was also impressed by the process and felt very comfortable with the delivery instructions on the new car. Very happy I selected them for my new Volvo.
Secor has renewed my faith in car salesmen and car dealerships in general. I walked away feeling I got a good deal with little pressure. I was also impressed by the process and felt very comfortable with the delivery instructions on the new car. Very happy I selected them for my new Volvo.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The staff is courteous, the service is prompt, and the showroom is spotless. The staff explain necessary repairs.
The staff is courteous, the service is prompt, and the showroom is spotless. The staff explain necessary repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team's efforts and the condition of our showroom. We appreciate your feedback at Secor Volvo Cars.
Service has always been quite good - Eric in past; this time Chris was excellent accommodating my needs.
Service has always been quite good - Eric in past; this time Chris was excellent accommodating my needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team at Secor Volvo Cars. We appreciate your feedback and are glad to hear you were accommodated well.
Service dept very responsive, friendly, informative. As usual! Have no problem setting up appointments with options available with my work schedule
Service dept very responsive, friendly, informative. As usual! Have no problem setting up appointments with options available with my work schedule
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Secor Volvo Cars. We're glad our service team meets your scheduling needs. We appreciate your feedback.
Usually reliable, but service was not up to par at most recent service, due to tire pressure was not completed, causing dashboard alerting me (ride home) that tire pressure was down. So, although I paid for this service it was not completed. All tire valve covers were not screwed on securely by service crew.
Usually reliable, but service was not up to par at most recent service, due to tire pressure was not completed, causing dashboard alerting me (ride home) that tire pressure was down. So, although I paid for this service it was not completed. All tire valve covers were not screwed on securely by service crew.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Caryl, we apologize for the oversight during your recent visit, and it's concerning to hear about the tire pressure and valve cap issues. Your feedback is invaluable, and we'll address this with our team to prevent future occurrences. Thank you for bringing it to our attention, and we hope to resolve any outstanding concerns. Safe travels from all of us at Secor Volvo Cars!
Great communication and service. Always a pleasure meeting with the service staff. Courteous, knowledgeable and friendly. Would definitely recommend
Great communication and service. Always a pleasure meeting with the service staff. Courteous, knowledgeable and friendly. Would definitely recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recommendation and kind words about our service team. We appreciate your feedback at Secor Volvo Cars.
We appreciate your recommendation and kind words about our stellar team! Thank you for choosing Secor Volvo Cars and for sharing your feedback. See you next time!
Thank You for your continued service excellence.
Great cars great service great location a pleasure to do business with I will be back!
Great cars great service great location a pleasure to do business with I will be back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi CJ! Thank you for your five-star review and your kind words about our service team at Secor Volvo Cars! We'll see you next time!
Excellent service, larger selection than other volvo deals. We found a reasonable deal. I will go back for my next car.
Excellent service, larger selection than other volvo deals. We found a reasonable deal. I will go back for my next car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback. We appreciate your recognition of our service and selection at Secor Volvo Cars. We look forward to assisting you again in the future.
Service advisor was excellent. Knowledgeable and courteous. Felt comfortable with his advice. Service was very expensive. Concerned about the quality of the sun roof seal. Unusual that a product such as a sun roof seal would need to be replaced.
Service advisor was excellent. Knowledgeable and courteous. Felt comfortable with his advice. Service was very expensive. Concerned about the quality of the sun roof seal. Unusual that a product such as a sun roof seal would need to be replaced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback about our service advisor and the sun roof seal. We appreciate your comments and are glad you felt comfortable with the advice provided by Secor Volvo Cars. If you have any further concerns, please feel free to reach out to us directly.
Everyone and everything was ready at pick-up. Explained what was done. Went above and beyond to help return my rental car. Did not anticipate that act of kindness.
Everyone and everything was ready at pick-up. Explained what was done. Went above and beyond to help return my rental car. Did not anticipate that act of kindness.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We appreciate your recognition of our team's efforts at Secor Volvo Cars. Your feedback is valued.
Thank you for choosing Secor Volvo Cars and for your five-star review! We're thankful for your business and glad to hear our team went above and beyond to assist you!