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Hyundai of New Port Richey

(8,063 reviews)
Visit Hyundai of New Port Richey
Sales hours: 8:30am to 8:30pm
Service hours: 6:00am to 8:00pm
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Sales Service
Monday 8:30am–8:30pm 11:00am–8:00pm
Tuesday 8:30am–8:30pm 6:00am–8:00pm
Wednesday 8:30am–8:30pm 6:00am–8:00pm
Thursday 8:30am–8:30pm 6:00am–8:00pm
Friday 8:30am–8:30pm 6:00am–8:00pm
Saturday 8:30am–8:30pm 8:00am–5:00pm
Sunday 11:00am–7:00pm 10:00am–4:00pm
2013 state dealer award
View 7 awards
2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 748-4757 (877) 748-4757
Used (877) 895-8660 (877) 895-8660
Service (866) 227-8288 (866) 227-8288

Reviews

(8,063 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of New Port Richey from DealerRater.

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Awesome service by Lily & department!!

I never have a bad experience with this particular service department! Lily is my go to person. However, everyone including the service manager are always friendly, professional & extremely helpful. This is the reason I never mind the wait because as they deliver the best service to not only me but all of their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

If your car needs service it might as will be done here

It never takes very long at Hyundai. Comfortable chairs cookies coffee and TV. Charging stations for cell phones and iPads. No complaints. Mary my service advisor is wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worked with me

My sales guy Lamont did an awesome job !! He helped me out when finding the right vehicle. I would definitely choose him again to help me find another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service and Transparency with Pricing

I had the pleasure or buying a new vehicle form Hyundai of NPR and couldn't have been happier. I worked with Lamont and Robbie as our salesmen, and Evan in financing. Not only did they focus on what our needs were but they managed to get us a great deal and meet the down payment and monthly payment requirements I needed. I would highly recommend looking at Hyundai if NPR is you are shopping for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just a fantastic dealership with a great staff.

Our Elantra was due for regular service so we scheduled it and had it done today. Shaun greeted us and arranged our service for us, explaining we had a 15000 mile maintenance due shortly and we could do that today or we could get the regular service today and then come back and do the 15k service later. He went on to explain it we did the 15k today he could save us $50 plus the normal service of today. The service went just as Shaun laid out, he explained we were borderline on needing an alignment, we chose to come back and He explained that the Dealership has a lifetime alignment plan for $120, Fantastic. We very much appreciate the way we were handled by Shaun, thanks to Him and the Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome service

We were able to drive away with new car at same monthly payment at lower interest rate. Thank you Levi Brown for such a wonderful car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service

Great customer service, knowledgeable salesman, finance person friendly and knowledgeable we make sure to recommend Hyundai in New port Richey to all our friends.i

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lifetime Hyundai family.

Robert has sold us many cars over the years, we never leave dissatisfied. We have had many Elantra's over the years but always had Hope's to move into a sportier car. Robert made that happen yesterday when we left with the 2020 Veloster N series. We absolutely fell in love at 1st sight with this beautiful car and Robert worked his magic to fit our terms so we could drive away in what my opinion was the most beautiful car on the lot. Our entire family drives hyundais and it will stay that way for many years to come. Robert is the man! We worked with Mike the finance guy who was not pushy and straight and upfront. Yet again another great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My recent service visit

My recent service visit was great! Juan was very helpful in getting my car fixed and everything taken care of. I really appreciated the service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Disappointed

I brought my 2015 Hyundai Tucson in for service because of a recall. When the work was done I got in my vehicle to find my stereo turned all the way up on a country station which I never listen to. Also there was a icee plastic wrapper all stickey in my cup holder in the console, crumbs on my seat and chocolate smeared on my steering wheel. I notified the dealership and got no response. Very upset!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.