Reviews
The team at Shottenkirk Chrysler Dodge Jeep Ram Prosper,
The team at Shottenkirk Chrysler Dodge Jeep Ram Prosper, were very professional and delivered excellent service. From the application and pre-approval process, the experience was very pleasant and I got everything I could have hoped for in my new vehicle purchase! I will gladly refer anyone I know in the market!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
i have called multiple times to get a check list on my
i have called multiple times to get a check list on my new purchase taken care of an have yet to receive an answer. i guess that is what happens when you pay cash. An answer would be good or a phone call. i cant rate pepole because no one has worked with me yet. I dont remember the names of the ones i spoke with. They should have my name
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.
My sales consultant Quinn was very personable and helpful
My sales consultant Quinn was very personable and helpful in helping us meet all of our needs during the visit. Very appreciative for the experience with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Excellent attention to me with extra attention to my
Excellent attention to me with extra attention to my questions, requests and guidance thru the process of trading in my car and arranging finance for the balance on my purchase. All the staff are friendly and easy to talk with. The dealership is fairly far from home but they are worth it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Had a great service experience.
Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I went in for an oil change and I was out of there within
I went in for an oil change and I was out of there within forty minutes. All my questions were answered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Thank you so much for your service.
Thank you so much for your service. She was so nice and kindly care enough to everything what I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Jeff is always awesome, quick and communicates well.
Jeff is always awesome, quick and communicates well. Whenever I need anything I know I can count on Jeff and his team to take care of me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Davis, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
While we had some communication issues at first I must
While we had some communication issues at first I must say that Jeff stepped up to the plate and made sure that my vehicle was properly addressed and kept me posted on both cost and progress as it changed. I cannot state how important that not only reliable and trustworthy work is when you drop a vehicle off but the value of communication between the service advisors, techs, and customers is. It will be a pleasure to return to this dealership for any future work on my Jeep. I don't recall the parts representative was but I called in advance to make sure parts were available and he took the time to verify what was. What was not I had time to order in and bring with me to the appointment. Great coordination overall.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
She was very helpful in finding out what was wrong with
She was very helpful in finding out what was wrong with my vehicle and very professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!