Reviews
The process of buying our Compass was simple.
The process of buying our Compass was simple. Aaron and Lamar were very helpful and professional. The facilities were clean and welcoming.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Ryke helped me get into an amazing truck at an amazing
Ryke helped me get into an amazing truck at an amazing price! The experience was quick, honest and smooth!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jennifer, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
When I tell you that Quinn made it happen for me, mannn
When I tell you that Quinn made it happen for me, mannn all I was gonna do is go just SEE the car and test it out….shoot the Acura TLX A-SPEC ended in MY DRIVEWAY IN 3hrs 💯💯 PLEASE GO SEE QUINN HE WILLL TAKE CARE OF YOU AND GIVE YOU THE BEST DEAL POSSIBLE!!!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Quick, honest, helpful!
Quick, honest, helpful! This team cares about your needs and always happy to help…will go back!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!
It was a great experience i went in being greeted by my
It was a great experience i went in being greeted by my sales associate and immediately sat down and started looking at the perfect car for me!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brock, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Jeep was serviced and had a recall processed and was
Jeep was serviced and had a recall processed and was ready the next day. Samantha followed up with a phone call on a question I had. I do wish they would wash the vehicles, other than that great
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Everyone I met was very helpful and answered all
Everyone I met was very helpful and answered all questions I had about my vehicle purchase.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeremiah}, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Took care of us well.
Took care of us well. Went over what we wanted and got us into a vehicle that is what we wanted at a price we can afford.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
The manager was able to do his best to sell the.
The manager was able to do his best to sell the. I will come back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Shottenkirk CDJR has the worse Service Center of any Jeep
Shottenkirk CDJR has the worse Service Center of any Jeep dealership we have ever used. I took our GC into the Service Center at 10:50a.m. for an 11:00a.m. appointment to have the oil changed. I was shown the waiting area and after not hearing about the status of the oil change at 1:00p.m, I sent a text to the Service rep who had texted me at 11:00a.m. when the service ticket was written up. By 1:30p.m no reply so I walked over to the service area to try and find someone who could help me out. Not a soul around, it's as if all the service reps got off work at 12 noon. I finally tracked an employee down from a different area and he found an employee who could help me out. She looked up my service ticket and it ends up my vehicle still had not been service, it was still parked in the back lot. In the end, I waited nearly 3.5 hours for a simple oil change. Shottenkirk CDJR Service Center will never have our business again. In fact, when we purchase our next Jeep GC this fall, Shottenkirk will not be the dealership we use.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.