Reviews
Jarod is AMAZING!
Jarod is AMAZING! My son was purchasing his first vehicle with financing. It can be an intimidating experience if you've never purchased/financed a vehicle before. I went for moral support and guidance. That being said, Jarod was so very clear in explaining the entire process to my son, I really didn't need to be there. I have met many salespeople in my life, many very good but I have never met anyone in sales with as much genuine passion for assisting others as Jarod has. I also want to mention how great Alan, in finance, was. He worked very hard to make sure my son was able to get reasonable financing in no time at all. This experience with Jarod and Alan, has restored my trust and confidence when buying a used vehicle. I truly hope that Suburban CDJR of Troy recognizes how fortunate they are to have Jarod representing them to regular, everyday people! Jarod....thank you, thank you, thank you from the bottom of our hearts.
Jarod is AMAZING!
Jarod is AMAZING! My son was purchasing his first vehicle with financing. It can be an intimidating experience if you've never purchased/financed a vehicle before. I went for moral support and guidance. That being said, Jarod was so very clear in explaining the entire process to my son, I really didn't need to be there. I have met many salespeople in my life, many very good but I have never met anyone in sales with as much genuine passion for assisting others as Jarod has. I also want to mention how great Alan, in finance, was. He worked very hard to make sure my son was able to get reasonable financing in no time at all. This experience with Jarod and Alan, has restored my trust and confidence when buying a used vehicle. I truly hope that Suburban CDJR of Troy recognizes how fortunate they are to have Jarod representing them to regular, everyday people! Jarod....thank you, thank you, thank you from the bottom of our hearts.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations to your son on his new vehicle! We sincerely appreciate your feedback about Jarod, Alan, and the team. Thank you for trusting Suburban Chrysler Dodge Jeep Ram of Troy! We'll see you and your son next time.
We have now used Maria for 3 car leases.
We have now used Maria for 3 car leases. I send all of my friends to her. She makes purchasing a vehicle SO easy. She is extremely knowledgeable and friendly. She always goes above and beyond and makes the sometimes stressful process of purchasing a car enjoyable. Highly recommend!
We have now used Maria for 3 car leases.
We have now used Maria for 3 car leases. I send all of my friends to her. She makes purchasing a vehicle SO easy. She is extremely knowledgeable and friendly. She always goes above and beyond and makes the sometimes stressful process of purchasing a car enjoyable. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sarah, thank you so much for your kind words and continued support! We truly appreciate your recommendation and look forward to working with you again at Suburban Chrysler Dodge Jeep Ram of Troy.
Great salesman, does an amazing job at finding each
Great salesman, does an amazing job at finding each customer the right car for them. Highly recommend!
Great salesman, does an amazing job at finding each
Great salesman, does an amazing job at finding each customer the right car for them. Highly recommend!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Cam, thank you for your business and your five-star review! We hope to see you again at Suburban Chrysler Dodge Jeep Ram of Troy. Drive safe!
Jarod was a awesome sales person, I have went to two
Jarod was a awesome sales person, I have went to two dealerships out of my life finance two cars talk to two Sales Man the Jarod was the third one was the best one I ever spoken and talked to and got me in the car that I ever always dreamed. I really appreciate him so much. I will recommend and refer anyone that I know to go to him. Thanks you for help and support Jarod
Jarod was a awesome sales person, I have went to two
Jarod was a awesome sales person, I have went to two dealerships out of my life finance two cars talk to two Sales Man the Jarod was the third one was the best one I ever spoken and talked to and got me in the car that I ever always dreamed. I really appreciate him so much. I will recommend and refer anyone that I know to go to him. Thanks you for help and support Jarod
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so happy to hear that Jarod made your dream car a reality at Suburban Chrysler Dodge Jeep Ram of Troy! Thank you for the glowing review and recommendation. Enjoy your new ride!
Jarod Bell is a fantastic salesman, he knew everything
Jarod Bell is a fantastic salesman, he knew everything about the Jeep I purchased. He had all the paperwork in order and ready to go, the process went smoothly. I’ve purchased many cars in the past and he is one salesman I would be a repeat customer. Great choice Suburban having Jarod Bell on your team.
Jarod Bell is a fantastic salesman, he knew everything
Jarod Bell is a fantastic salesman, he knew everything about the Jeep I purchased. He had all the paperwork in order and ready to go, the process went smoothly. I’ve purchased many cars in the past and he is one salesman I would be a repeat customer. Great choice Suburban having Jarod Bell on your team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Becky, congratulations on your new Jeep! We're delighted to hear that Jarod made the process so smooth. Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Troy, we look forward to seeing you again!
A very honest and helpful person who focuses on
A very honest and helpful person who focuses on solutions. Wishing them all the best in their future endeavors.
A very honest and helpful person who focuses on
A very honest and helpful person who focuses on solutions. Wishing them all the best in their future endeavors.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your support and kind words about our team! We wish you all the best down the road.
I purchased my 2016 Jeep Compass in April.
I purchased my 2016 Jeep Compass in April. I brought my vehicle to this dealership on Tuesday August 12th for it's first maintenance (Oil Change, Tire Rotation, etc.). The service representative Markel Powell was very accommodating and professional. He escorted me to the customer waiting area where I sat down/relaxed, had a cup of coffee, and watched a little TV! Mr. Powell returned later (not very long), to inform me that my vehicle had been serviced and was ready. To my surprise, Mr. Powell had my vehicle washed too!
I purchased my 2016 Jeep Compass in April.
I purchased my 2016 Jeep Compass in April. I brought my vehicle to this dealership on Tuesday August 12th for it's first maintenance (Oil Change, Tire Rotation, etc.). The service representative Markel Powell was very accommodating and professional. He escorted me to the customer waiting area where I sat down/relaxed, had a cup of coffee, and watched a little TV! Mr. Powell returned later (not very long), to inform me that my vehicle had been serviced and was ready. To my surprise, Mr. Powell had my vehicle washed too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Markel at Suburban Chrysler Dodge Jeep Ram of Troy! We're pleased he made your service visit seamless and enjoyable. Safe travels in your 2016 Jeep Compass!
Jarod Bell was an excellent salesman.
Jarod Bell was an excellent salesman. He went above and beyond in providing all the information needed for our purchase.
Jarod Bell was an excellent salesman.
Jarod Bell was an excellent salesman. He went above and beyond in providing all the information needed for our purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's feedback like this that makes our day! We will pass along your kind words to Jarod. Thank you from all of us at Suburban Chrysler Dodge Jeep Ram of Troy.
Stolen vehicle on your watch .
Stolen vehicle on your watch . Dodge Durango RT 2016 / December 2024 before Christmas . Service advisor on vehicle .
Stolen vehicle on your watch .
Stolen vehicle on your watch . Dodge Durango RT 2016 / December 2024 before Christmas . Service advisor on vehicle .
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. I'm truly sorry to hear about your experience with the stolen vehicle. This is a serious matter, and we are committed to addressing it promptly. Please reach out so we can discuss this further and find a resolution together. Thank you, Elliot Ryan - General Sales Manager - elliotryan@lithia.com
Convenient with great availability.
Convenient with great availability. Helpful staff and I had a quick turnaround on my oil change.
Convenient with great availability.
Convenient with great availability. Helpful staff and I had a quick turnaround on my oil change.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Troy for your automotive needs! We look forward to working with you again soon.