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Suburban Chrysler Dodge Jeep RAM of Troy

(2,098 reviews)
Visit Suburban Chrysler Dodge Jeep RAM of Troy
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

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New (844) 338-8863 (844) 338-8863
Used (844) 338-8912 (844) 338-8912
Service (844) 338-9219 (844) 338-9219

Inventory

See all 678 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2021.

Service center

Phone number (844) 338-9219

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Todd Trayner headshot
Todd Trayner
Sales Consultant
(9 reviews)
Justin Bajoka headshot
Justin Bajoka
Financial Services Manager
(31 reviews)
Alan Bradley headshot
Alan Bradley
Financial Services Manager
(26 reviews)
Florin Gojcaj headshot
Florin Gojcaj
Sales Consultant
(31 reviews)
Reggie Williams headshot
Reggie Williams
Sales Consultant
(22 reviews)
Elliot Ryan headshot
Elliot Ryan
General Sales Manager
(36 reviews)
Chad Kozumplik headshot
Chad Kozumplik
Variable Sales Manager
(53 reviews)
Joe Craddock headshot
Joe Craddock
Service Advisor
(11 reviews)
John Gerrard headshot
John Gerrard
Variable Sales Manager
(85 reviews)
Maria Kovach headshot
Maria Kovach
Sales Consultant
(62 reviews)
Kristine Hill headshot
Kristine Hill
Sales Consultant
(33 reviews)
Fred Gregory headshot
Fred Gregory
Service Manager
(32 reviews)
Stuart Smith headshot
Stuart Smith
Variable Sales Manager
(28 reviews)
George Toubassi headshot
George Toubassi
Rental Administrator
(25 reviews)
Jim Elder III headshot
Jim Elder III
General Manager
(7 reviews)
Scott Viau headshot
Scott Viau
Sales Consultant
(6 reviews)
Brendan Fry headshot
Brendan Fry
Pre-Owned Vehicle Manager
(5 reviews)
Ryan Goulette headshot
Ryan Goulette
Service Advisor
(5 reviews)
Wes McConney headshot
Wes McConney
Financial Services Manager
(4 reviews)
Markel Powell headshot
Markel Powell
Service Advisor
(4 reviews)
Adam Smart headshot
Adam Smart
Sales Consultant
(4 reviews)
George Johnson headshot
George Johnson
Sales Consultant
(3 reviews)
Cassandra McDonald headshot
Cassandra McDonald
Senior Sales Support
(3 reviews)
Jacob Nows headshot
Jacob Nows
Sales Consultant
(3 reviews)
Lucille Hutchinson headshot
Lucille Hutchinson
Sales Consultant
(1 review)
Shawn Kada headshot
Shawn Kada
Sales Consultant
(1 review)
Jermaine Rollins headshot
Jermaine Rollins
Sales Consultant
(1 review)
Pjetr Sinishtaj headshot
Pjetr Sinishtaj
Sales Consultant
(1 review)
Chicken Trayner headshot
Chicken Trayner
Chief Morale Officer
(1 review)
Ian Cavender headshot
Ian Cavender
Parts Advisor
Simon Dakho headshot
Simon Dakho
Sales Consultant
Duleer Enwia headshot
Duleer Enwia
Sales Consultant
Grant Evans headshot
Grant Evans
Sales Consultant Assistant
Olivia Gonzalez headshot
Olivia Gonzalez
BDC Manager
Edwin Gonzalez Jr headshot
Edwin Gonzalez Jr
Sales Consultant
Jay Guiles headshot
Jay Guiles
Sales Consultant
Jacob Hallberg headshot
Jacob Hallberg
Service Administrator
Devon Hinkle headshot
Devon Hinkle
Service Director
Roza Lulgjuraj headshot
Roza Lulgjuraj
F&I Clerk
Mika Miller headshot
Mika Miller
Parts Manager
Tim Nolan headshot
Tim Nolan
Sales Consultant
Ronald Shamoon headshot
Ronald Shamoon
Sales Consultant
Austin Stacey headshot
Austin Stacey
Parts Advisor
Jorden Wade headshot
Jorden Wade
Service Advisor

Reviews

(2,098 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Chrysler Dodge Jeep RAM of Troy from DealerRater.

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The dealership had a great selection of new and used

The dealership had a great selection of new and used cars. I found exactly what I was looking for.

The dealership had a great selection of new and used

The dealership had a great selection of new and used cars. I found exactly what I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review. We're glad you were able to find exactly what you were looking for at Suburban Chrysler Dodge Jeep Ram of Troy. Reach out if there's anything you need down the road!

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Amazing experience.

Amazing experience. with Todd and the wonderful staff at Suburban Jeep of Troy! I needed a new vehicle and with little notice Todd had me in my new car within 48 hours of our first phone call. His work ethic is unmatched. Back and forth after business hours with texts and phone calls to ensure I got the vehicle that suits me best at the most affordable price possible! The experience was beyond anything I had ever imagined. It can be stressful to purchase a new vehicle, not with Todd and Chicken! Chicken is the cutest Lil pup having her there really comforted me and made me feel at ease. If you need a new car, Todd and Chicken are the best duo in town!

Amazing experience.

Amazing experience. with Todd and the wonderful staff at Suburban Jeep of Troy! I needed a new vehicle and with little notice Todd had me in my new car within 48 hours of our first phone call. His work ethic is unmatched. Back and forth after business hours with texts and phone calls to ensure I got the vehicle that suits me best at the most affordable price possible! The experience was beyond anything I had ever imagined. It can be stressful to purchase a new vehicle, not with Todd and Chicken! Chicken is the cutest Lil pup having her there really comforted me and made me feel at ease. If you need a new car, Todd and Chicken are the best duo in town!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love hearing that Todd and the team made your experience so seamless and enjoyable! Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Troy and for sharing your feedback. Enjoy your new ride!

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I love you, Chicken!

I love you, Chicken! Thank you for your sweet kisses and letting me give you scratches. You bring soooo much joy to everyone around you. Keep up the good work!

I love you, Chicken!

I love you, Chicken! Thank you for your sweet kisses and letting me give you scratches. You bring soooo much joy to everyone around you. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this adorable review! Our team at Suburban Chrysler Dodge Jeep Ram of Troy loves to hear from our customers! We'll be sure to pass this along to Chicken!

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One of the best salesman I have met in a long time!

One of the best salesman I have met in a long time! No pressure or stress.and also he is very funny and great stories. He made car buying easy and got us the best lease deal. If you want an honest and straight to the point salesman then he is your guy. You will not be disappointed

One of the best salesman I have met in a long time!

One of the best salesman I have met in a long time! No pressure or stress.and also he is very funny and great stories. He made car buying easy and got us the best lease deal. If you want an honest and straight to the point salesman then he is your guy. You will not be disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Tony, we are so happy to hear that you had such a positive experience with our sales team at Suburban Chrysler Dodge Jeep Ram of Troy. We strive to provide a stress-free and enjoyable car-buying experience. Thank you for choosing us! Safe travels!

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Florin Gojcaj has helped not only myself but multiple

Florin Gojcaj has helped not only myself but multiple family members and friends with finding their perfect car. He’s patient and very attentive and responds to your questions and concerns. We will definitely be going back to him when it’s time to renew our lease.

Florin Gojcaj has helped not only myself but multiple

Florin Gojcaj has helped not only myself but multiple family members and friends with finding their perfect car. He’s patient and very attentive and responds to your questions and concerns. We will definitely be going back to him when it’s time to renew our lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review, Meeya! We’re so glad you, your family, and friends enjoy working with Florin. Suburban Chrysler Dodge Jeep Ram of Troy looks forward to serving you again in the future. Safe travels!

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Over the years I have purchased multiple vehicles from

Over the years I have purchased multiple vehicles from flo,easy fast and a good deal. What else could you need . The price he gives you is the price you pay no extra headaches or charges. Thanks flo

Over the years I have purchased multiple vehicles from

Over the years I have purchased multiple vehicles from flo,easy fast and a good deal. What else could you need . The price he gives you is the price you pay no extra headaches or charges. Thanks flo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing! We’re thrilled to hear that Markel provided such helpful and enjoyable service for you at Suburban Chrysler Dodge Jeep Ram of Troy. We hope you continue loving your Jeep Grand Cherokee!

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Flo helped me with the purchase of my pickup.

Flo helped me with the purchase of my pickup. I feel like he went the extra mile to make sure that i received the best deal possible. Thanks again

Flo helped me with the purchase of my pickup.

Flo helped me with the purchase of my pickup. I feel like he went the extra mile to make sure that i received the best deal possible. Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Troy and for sharing your experience with Flo! We appreciate your review and hope you love your new truck! Safe travels!

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I had an incredible experience buying my car at Lithia

I had an incredible experience buying my car at Lithia Suburban Chrysler of Troy! From the moment I walked in, Florin was welcoming and genuinely helpful. He took the time to listen to my needs and helped me find the perfect vehicle, all while keeping things low-pressure and transparent. The whole process was smooth and stress-free, and I couldn’t be happier with my new car. If you're in the market for a vehicle, I highly recommend this dealership—they truly go above and beyond!

I had an incredible experience buying my car at Lithia

I had an incredible experience buying my car at Lithia Suburban Chrysler of Troy! From the moment I walked in, Florin was welcoming and genuinely helpful. He took the time to listen to my needs and helped me find the perfect vehicle, all while keeping things low-pressure and transparent. The whole process was smooth and stress-free, and I couldn’t be happier with my new car. If you're in the market for a vehicle, I highly recommend this dealership—they truly go above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We are so happy that you enjoyed the experience with Florin and our team at Suburban Chrysler Dodge Jeep Ram of Troy. We wish you many safe and happy miles ahead!

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Jarod is AMAZING!

Jarod is AMAZING! My son was purchasing his first vehicle with financing. It can be an intimidating experience if you've never purchased/financed a vehicle before. I went for moral support and guidance. That being said, Jarod was so very clear in explaining the entire process to my son, I really didn't need to be there. I have met many salespeople in my life, many very good but I have never met anyone in sales with as much genuine passion for assisting others as Jarod has. I also want to mention how great Alan, in finance, was. He worked very hard to make sure my son was able to get reasonable financing in no time at all. This experience with Jarod and Alan, has restored my trust and confidence when buying a used vehicle. I truly hope that Suburban CDJR of Troy recognizes how fortunate they are to have Jarod representing them to regular, everyday people! Jarod....thank you, thank you, thank you from the bottom of our hearts.

Jarod is AMAZING!

Jarod is AMAZING! My son was purchasing his first vehicle with financing. It can be an intimidating experience if you've never purchased/financed a vehicle before. I went for moral support and guidance. That being said, Jarod was so very clear in explaining the entire process to my son, I really didn't need to be there. I have met many salespeople in my life, many very good but I have never met anyone in sales with as much genuine passion for assisting others as Jarod has. I also want to mention how great Alan, in finance, was. He worked very hard to make sure my son was able to get reasonable financing in no time at all. This experience with Jarod and Alan, has restored my trust and confidence when buying a used vehicle. I truly hope that Suburban CDJR of Troy recognizes how fortunate they are to have Jarod representing them to regular, everyday people! Jarod....thank you, thank you, thank you from the bottom of our hearts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations to your son on his new vehicle! We sincerely appreciate your feedback about Jarod, Alan, and the team. Thank you for trusting Suburban Chrysler Dodge Jeep Ram of Troy! We'll see you and your son next time.

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We have now used Maria for 3 car leases.

We have now used Maria for 3 car leases. I send all of my friends to her. She makes purchasing a vehicle SO easy. She is extremely knowledgeable and friendly. She always goes above and beyond and makes the sometimes stressful process of purchasing a car enjoyable. Highly recommend!

We have now used Maria for 3 car leases.

We have now used Maria for 3 car leases. I send all of my friends to her. She makes purchasing a vehicle SO easy. She is extremely knowledgeable and friendly. She always goes above and beyond and makes the sometimes stressful process of purchasing a car enjoyable. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Sarah, thank you so much for your kind words and continued support! We truly appreciate your recommendation and look forward to working with you again at Suburban Chrysler Dodge Jeep Ram of Troy.

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