Reviews
Professional
Saleman Marvin Wilson, salesmanship show consideration, honesty, compassion, patient when it came to customer selecting a needed vehical. These attribute represent the Suburban Honda standard.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!
Very helpful and easy to work with
Derrick and his co-workers at Suburban Honda were incredibly friendly, easy to work with, and went out of their way to get me into the right car at the right price. I'd be shopping around for the best deal and they not only beat it, but they helped me find great car insurance, and made the car buying experience quick and easy. I'd definitely recommend them to others looking to buy a Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new car and your experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!
2015 Honda Accord EX-L
I recently bought a 2012 Certified Honda Accord EX-L from R Sheik at Suburban Acura. Hew was friendly and professional. I will definitely refer him to my friends in and around Michigan. I love my Honda car and
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear how much you are loving your new 2012 Honda Accord EX-L! We always try to make the car buying experience as enjoyable as possible for our customers. We're happy we fulfilled that with you, and we look forward to working with you again in the future!
2015 Honda CR-V
I recently leased a CR-V with Joey D'Emelio at Suburban Honda. He was awesome - friendly, professional and knowledgeable! I will definitely be referring friends and family to him. I LOVE my CR-V! Connie was fast and efficient in handling the paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is always great to hear from our valued customers! We're happy that you had such a pleasurable dealership experience. Customer service & satisfaction is always a top priority, and we look forward to serving you again. Enjoy the new 2015 Honda CR-V!
Excellent service and dealership
It was smooth and fast dealing with the dealership. My recent purchase was good ... I got my preferred color and trim. Highly recommend the dealership and Mike Siwicki.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new car and we hope to serve you again in the future!
Never expected I will be leaving with a new Honda that day
I didn't have any idea i will be stepping out with a new honda when I went in for a test drive. Jeremiah, whom I accidentally met was a wonderful person. He patiently listens to your needs and give you a very frank opinion on your thoughts. Then comes Raj, who really turn the ball with offering me good deal on my trade-in and process my paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive feedback! We are very happy to hear you had a pleasurable dealership experience. We hope to serve you again in the future!
Consistently superior service
Suburban Honda has exceeded my expectations with every interaction. They are what other dealers should strive to be, friendly, knowledgeable and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the positive feedback! We're glad you were so satisfied with your dealership experience. Customer service is highly important to us, and we look forward to working with you again in the future!
Love my Ridgeline
I love my "new" Honda Ridgeline! I've owned Honda/Acura products since 1991 and have ALWAYS found them to go forever, very dependable with excellent service! The people at Suburban Honda are some of the friendliest I've ever had the pleasure of dealing with. From sales to the service techs, they are are very courteous and efficient in getting the job done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so happy to hear that you are loving your new Honda Ridgeline! Customer service & satisfaction is a top priority, and we always strive to make our customers feel as comfortable as possible during their car buying process. We hope to serve you again in the future!
Friendly, competent and aim to please!
Dave is always polite, interested in helping me with a smile and explains everything in detail. I feel like you want to please your customers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!
Sales
Marvin Wilson really did go above and beyond to find out the information I required . Please recognize him and reward him for his excellent demeanor and hard working ethics. He took the time out to define and explain to me all the features of my new vehicle . He was a great communicator and did not pressurize me just to make a quick sales deal. He was also a willing negotiator and was polite and friendly . I could not have asked for a better kinder sales person. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We love hearing from our valued customers. We always strive to make sure our customers leave our lot fully knowledgeable on all the features of their new vehicle. We're very pleased to hear that we fulfilled that and that you truly had a pleasurable experience with us. Enjoy your new vehicle, and we look forward to serving you again!
