Reviews
I had an amazing experience at this dealership thanks to
I had an amazing experience at this dealership thanks to three outstanding team members. Michael Halloran went above and beyond to help me find the exact car I wanted at a price I was comfortable with. He was extremely responsive and made the whole process smooth from start to finish. Despise him being extremely busy, he made sure to give me his full attention when working with me through this process. Josh A was also fantastic. He took the time to answer every single one of my questions and made sure I felt confident in my decision. Malachi Link was incredibly helpful as well. He explained everything I needed to know about charging my new vehicle and never hesitated to answer my questions, no matter the day or time. Together, they made my leading experience stress free and enjoyable. Highly recommend working with this team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks again and shout out to the service department for
Thanks again and shout out to the service department for always going a love nd beyond!! Thank you Christina!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Josh and Carrie were awesome!
Josh and Carrie were awesome! Appreciated the attention to detail and great customer service... Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Suburban Ford of Ferndale.
Excellent customer service.
Excellent customer service. Good selection of cars. Relaxed environment to discuss purchase. Not rushed into a decision.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gerald, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Suburban Ford of Ferndale.
Josh was so helpful!
Josh was so helpful! I felt comfortable the entire time I was searching for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Suburban Ford of Ferndale.
Salesperson and management provided excellent service and
Salesperson and management provided excellent service and experience during the sales and delivery process. After sales issues were solved with no problem.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Suburban Ford of Ferndale.
Great service.
Great service. Enjoyable experience. Top notch salesman and manager. Willing to work with you on the vehicle you are interested in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dan, thank you for choosing Suburban Ford of Ferndale and for sharing your experience with our sales and management teams. We appreciate your business, and we hope to see you again down the road!
Everyone here is very welcoming.
Everyone here is very welcoming. I felt instantly at home. I even brought my mom back to get her own car here. 10/10 would recommend Josh Anderson!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Chloe, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Ford of Ferndale.
I didn't feel I was being snowed, Chris was great and
I didn't feel I was being snowed, Chris was great and honest, nor did I feel pressured into buying another vehicle other than the one I'm financing. I've told everyone Suburban Ford of Ferndale is THAT DEAL!!! Thank you again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tiffany, Thank you for the review. We are glad your time with us was a transparent experience. We hope to see you again here at Suburban Ford of Ferndale.
Mark F was a tremendous help!
Mark F was a tremendous help! Couldn’t have made it easier for me. Would recommend 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Alyssa, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Suburban Ford of Ferndale.