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Suburban Volvo

(536 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 6 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (248) 971-1834 (248) 971-1834
Used (248) 971-1838 (248) 971-1838
Service (248) 971-1816 (248) 971-1816

Reviews

(536 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Volvo from DealerRater.

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I have been purchasing or leasing from Suburban Volvo for

I have been purchasing or leasing from Suburban Volvo for 30 some years. They have always been friendly and accommodating. Service has been gruff a time or two over the years, but overall, a good enough experience to stay the course with Suburban Volvo. Should be said, I have gone elsewhere only to decide to always go back Suburban Volvo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Gillette was amazing and really took good care of us.

Gillette was amazing and really took good care of us. He made sure our car was serviced appropriately. More importantly, he took great care of us and made sure we were comfortable while waiting for our service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Robert, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again here at Suburban Volvo Cars.

My agent Chris always handle things smoothly.

My agent Chris always handle things smoothly. He has great customer service.very nice person

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Lashawn, Thank you for the review. We are glad your time with us was a smooth experience. We hope to see you again here at Suburban Volvo Cars.

I just purchased my 3rd Volvo.

I just purchased my 3rd Volvo. I love the look and how it handles. The interior is beautiful as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Volvo Cars.

The experience was outstanding from start to finish.

The experience was outstanding from start to finish. The team was professional, transparent, and genuinely focused on helping me find the right car without any pressure. The entire process—from test drive to financing—was quick and seamless. My salesperson went above and beyond to make sure I was comfortable with every detail. I would highly recommend Suburban Volvo for a stress-free car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi kmurray, Thank you for the review. We are glad your time with us was an outstanding experience. We hope to see you again here at Suburban Volvo Cars.

Chris Adams, Service Representative has been my point

Chris Adams, Service Representative has been my point person for many years. Mr. Adams is professional, knowledgeable and pleasant when working with him. Mr. Adams goes above and beyond to assure his customers are pleased with Suburban Volvo’s level of service. I am a long time customer at Suburban Volvo and have always received exceptional service. I long forward to continued exceptional service from Mr. Adams, he represents the face of Volvo a brand to be trusted. Willow Hagans

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Willow, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Volvo Cars.

I enjoy working with Moe and Chandler, these two always

I enjoy working with Moe and Chandler, these two always help me out and it's quick and easy. I TRUST VOLVO.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Martinez, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Suburban Volvo Cars.

Suburban Volvo sets exceptional standards in their care

Suburban Volvo sets exceptional standards in their care of the customer and vehicle. The dealership is always clean and the service department completely explains what services are recommended and why.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Nehazely, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Volvo Cars.

Great service and support from the team at suburban

Great service and support from the team at suburban volvo. I am on my fourth lease!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Volvo Cars.

Very friendly and always ready to help with service.

Very friendly and always ready to help with service. They are very accommodating with appointments and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that our team is always ready to assist you and make your appointments flexible! Thank you for choosing Suburban Volvo Cars and sharing your positive experience with our service team!