DESOTO Chrysler Dodge Jeep Ram

person on phone very good to deal with but thats where it ends sales manager does not return phone calls and when i call he is always in a meeting i can see why they have new cars over 2 years old sales no good

.Great experience, I have purchased many vehicles over the years and the was the best I have ever felt leaving a dealership!! When you shop at Desoto Auto Group ask for Jonathan Mitchell..

The Desoto Jeep dealership used the bait and switch offering a Jeep for sale online at 55k when the actual selling price was 75k. Yeah, not even close. It’s truly sad that dealerships continue to deceive consumers like this. We just want a dealership to be fair, reasonable and honest. They should offer the correct selling price instead of playing games. I’ll never buy a vehicle from a regular dealership again unless it’s a no haggle dealership with reasonable prices. Very disappointing. Would not recommend until they change their practices and values.

Joey was great help with finding my new car. He was very knowledgeable on the certain car I would need. I highly recommend him for your next car find.

I had a great experience with joey. He was very knowledgeable and attentive. I will definitely be getting all of my future car from him. I recommend highly.

Everyone that I met at the dealership was friendly, helpful and professional. Even when I didn't not initially purchase a vehicle, the follow-up was respectful and they even sent me a personalized video tour of the van that I was looking at. After shopping at a number of other dealers I returned to Desoto and was warmly greeted and made to feel at home as I completed the purchase of my new vehicle.

We were very pleased that Desoto dealership had exactly what we were looking for in their inventory

BUYER BEWARE!!! Purchased a 2022 Ram 1500 with 17 miles in September 2023. Was subsequently sent a recall notice from Ram that the PCM required a software update due to the vehicle powering down while in motion. Dealership refused to provide a vehicle to correct the issue so I was left without transportation. After the software update, I have been having multiple issues including the engine shutting down even though the vehicle is in motion causing the transmission to lock up and the emergency brake to engage. When I called the dealership they said they had another 2022 Ram with the exact same issue and that they were waiting on engineers from Ram to troubleshoot the issue. I then asked for a loaner vehicle as I live 40 miles away. They once again told me they could not give me one. I then stated how angry I was at being left without a vehicle on something that was a warranty issue. I again was told there was nothing that could be done!!! I have been a customer for over 10 years and feel as though I am being left high and dry. The vehicle is having other issues as well including windshield wipers and brights turning on and offer by themselves, driver lane assist jerking the vehicle at highway speeds even the vehicle is still in the lane, auto functions malfunctioning and other issues. Called my salesperson stating it was urgent and she has failed to respond. I am very angry! It is very disconcerting that this dealership is unwilling to stand buy what it sells!

Marci was awesome! Very helpful with the whole process and more. Would totally recommend her to anyone.

Anthony made the experience a great time, always stressful going to look at cars but Anthony made sure i was clear through all the steps and didn’t hesitate to help in any way he could. Truly a great experience and I will definitely return if and when i need a new vehicle!