Elgin Kia

Kostya helped me with a new k5 I highly recommend the dealership Very good treatment for my 3rd car

The dealership advertised a 2024 green Kia Sportage X-Line for $28,961. I called to confirm, and they assured me the vehicle was available and invited me in for a test drive. I agreed and drove 40 minutes to get there—only to be told, upon arrival, that the car was actually being leased to someone and they had no idea when (or if) it would return. Naturally, I was irritated. Instead of offering a real solution, they tried to upsell me on a 2025 model, complete with an extra $2,000 Certified Pre-Owned (CPO) warranty. I left. Out of curiosity, I called them the next day and asked again about the green Sportage. Magically, the same vehicle had "returned" to the lot -- but now with a dent in it. In my opinion, this vehicle was used as clickbait to get customers in the door, only to bait-and-switch them toward a higher-priced option. It’s misleading at best, deceptive at worst. Good luck, fellow car shoppers -- stay sharp.

All my questions answered. Joey was respectful and not pushy. It was a pleasent and quick experience.

Elgin Kia is by far the best Kia dealership in the Midwest! We have had several Kia leases, and our last lease, which was purchased at Elgin Kia a few years ago just ended, and our salesman Kosta and the entire Elgin Kia team made our purchasing of our lease so easy! They are also professional, kind, the facility is state-of-the-art and super clean! They are even so kid friendly when you bring your little ones. Highly recommend anyone and everyone to purchase their next Kia from this dealership! Specifically use Kosta as your salesman! I must say I’ve never seen a better and more honest car salesman than Kosta! I have used countless salesman throughout many years, and I have never had such a great experience that all the experiences I have had with Kosta. We always will be referring everyone we know to this dealership and requesting Kosta to be their sales person.! Thank you, Elgin Kia! Thank you, Kosta!

Buyer beware! Every negative review about this Elgin Kia dealership is absolutely true! They completely lied, deceived, and misled me on a 2024 Telluride. I drove 2 hours to purchase a service loaner with 8000 miles. When I arrived I noticed the vehicle had been spray painted by an amateur to cover up scratches and the trim pieces on the front passenger door and drivers door were peeling off. There was another amateur attempt to gorilla glue the trim, which already had failed. I specifically asked them if there were any dings, dents, scratches to mention before I wasted a day of driving to purchase the vehicle. Multiple people reassured me that there were no issues and would be no surprises when I got there. What a waste of time! Instead of just fixing the issues correctly or simply disclosing them, they chose to lie and cover up the problem. To top it off they didn’t even apologize for the deception and inconvenience. Complete disregard for integrity! Kia would be embarrassed to have their name associated with this so called “business!” There are plenty of dealerships in the area to do business with.

Avoid this place like the plague. These scam artists sell "warranties accepted anywhere" except what they don't tell you, is that they hide a little clause in there (that they don't tell you about or show you when you purchase the warranty) is that if you're within 80 MILES (seriously?) you have to bring it to them. So l now have a vehicle taken apart near my home that I'm screwed with because these worthless con artists screw their customers to guarantee more revenue for themselves. Their owner and all finance people involved in this practice should be ashamed of themselves. We had bought 2 cars here previously and they spit in our faces.

Avoid this place like the plague. These scam artists sell "warranties accepted anywhere" except what they don't tell you, is that they hide a little clause in there (that they don't tell you about or show you when you purchase the warranty) is that if you're within 80 MILES (seriously?) you have to bring it to them. So l now have a vehicle taken apart near my home that I'm screwed with because these worthless con artists screw their customers to guarantee more revenue for themselves. Their owner and all finance people involved in this practice should be ashamed of themselves. We had bought 2 cars here previously and they spit in our faces.

My wife & I just bought our 2nd used Kia Soul from Elgin Kia, both sold to us by Mike Gaddy. We needed another reliable car after a total loss crash that happened the day after Christmas and Mike went out of his way to help us find a replacement. I'm impressed by the extra effort Mike took to help me sort out and understand the detailed histories of 3 Certified Pre-Owned Kia Souls that were for sale on their lot. Our time available to car shop was limited by work & a personal disability, yet Mike was patient with us, accommodating our schedule even when he was dealing with his own car accident at the time. That extra effort was really unexpected and very much appreciated! When it came time to run the final numbers, Elgin Kia was fair with their pricing and didn't inflate the final price for the car with any made up dealer fees. Additionally the trip to the F & I office was quick, painless and friendly with NO surprises (shout out to Leval Evans). Our buying experience was once again as painless as used car buying can be from a dealership and I'd recommend Elgin Kia to anyone.

Worked with Kostya Reznick and he was very helpful, informative and not pushy. He worked diligently to get me to the comfortable spot I was looking for while upgrading my car. Truly appreciated the assistance.

This dealership works with deceit and NO ethics. Fraud. Purchased an unsafe used vehicle and the dealership refuses to acknowledge my concerns or provide ANY compensation. In summary, I paid 29,523 for a used vehicle that I was falsely told had gone through a safety inspection. I immediately noticed serious issues with the car (suspension) and asked for the sale to be voided and my trade in returned. This was done through telephone AND in person within 2 business days of purchasing it. They refused to take the car back and also refused to make the safety related repairs. NO inspections were performed prior to their selling it because I took the vehicle to my mechanic where he found NO oil in the car, worn tires, frozen struts, blown rear shocks, oil pan gasket leak and oil cooler line leaks. The owner refuses to return my calls. The GM ignored me! I have filed a complaint with the BBB and IL State's attorney's office and will be pursuing this in court. Do not buy a used car from the dealer.