Reviews
I have worked with Bill Walker for years and years. Am...
I have worked with Bill Walker for years and years. Am on my second Honda from Spring Branch Honda. Bill knows your product! He's a pleasure to deal with. I have truly liked him from the get-go. A friend of mine bought an Oddesy from SPH. He also enjoys working with Bill Walker. So, I guess you could say this is 2 great reviews. PFonda
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As a returning customer, I have been very pleased with...
As a returning customer, I have been very pleased with the prompt service I receive from Service Advisor Josh Urcuyo with Spring Branch Honda. He has taken pride in accomodating me and has a professional attitude and takes time to answer any questions or concerns I might have with servicing my honda. I look forward to continuously doing business with Josh and SBH.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Albie and Scott at Spring Branch Honda were great and...
Albie and Scott at Spring Branch Honda were great and very professional. Not once did I feel like I was getting the run around or that they were just playing games. I was able to get a 2012 Accord for much less than I had anticipated. I will definitely come back as well as recommend them to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill Walker is very friendly, corteous and helpful. He...
Bill Walker is very friendly, corteous and helpful. He is knowledgable and can answer any questions that I have. When I don't know what my problem is, he can diagnose and advise me on what to do. His advice is always on the money. My overall experience with him has been excellent. I've been a customer of Bill's since 1995 and would not go to anyone else !!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience —
- Does recommend this dealer
- Came in for service or repair
Getting a car serviced is never high on a car owners list...
Getting a car serviced is never high on a car owners list of things to do but dealing with Bill Walker in the Service Department at Spring Branch Honda makes a necessary evil enjoyable. I purchased my new 2004 Honda Accord from this dealership and met Bill on my first service visit and I have depended on his knowledge, patience and professionalism ever since. Bill handles my phone call asking a question about "the strange sound I heard" with the same care and concern as the visit for my 75,000 mile service. Bill has educated me on everything from why the "good deal" wiper blades wore out so quickly to a detailed education about the required maintenance necessary to get top preformance and long life from my Honda. Bill always treats you like family, addresses your concerns and answers unlimited questions with knowledge and expertise. Bill is the "Family Doctor" for my car! I highly recommend Bill Walker as a Service Advisor, you can take his advise, knowing he has your best interest and your cars best preformance at the top of his priority list. Several years and several service visits later, Bill Walker continues to be my walking,talking,five star owners manual. Thank you Bill for your outstanding customer care.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff is really great to work with. He's very personable...
Jeff is really great to work with. He's very personable and gets down to business right away. There's no hassle with him. You know where you're at in every part of the sales process. I rec ommend dealing and buying with him because every new car sale gets a steak dinner on Jeff. Like just for giving a good review to American Honda survey, Jeff upgraded me from a McDonald's Happy meal to a full blown five course steak at Golden Corral -- valued at $9.99. You have to pay for the drink but Jeff still gives you good conversation! Yep! Jeff's the man with the Plan! Just walk into Spring Branch Honda , ask for Jeff and tell him you want the Golden Corral deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have used Anthony as my service consultant each time an...
I have used Anthony as my service consultant each time an he has delivered quality service each time . I like the way he keeps me updated on the progress of my car. He takes my concerns seriously and is always very nice . After using Anthony at Spring Branch Honda I will be a repeat customer .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every time I bring my car in for service,Anthony Moore...
Every time I bring my car in for service,Anthony Moore will help me with all the question that I had, he is very friendly and help full. I will go to spring Honda every time my car need service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the 4th Honda that I bought from Sping Branch...
This is the 4th Honda that I bought from Sping Branch Honda. Rick Wang is always my sales person and Bill Walker is always my service tech. I have never been disappointed is the Sales or Sevice of my cars at Spring Branch Honda!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have used this service dept. for 11 years. For most of...
I have used this service dept. for 11 years. For most of that time, Bill Walker has been my service rep. I trust him absolutely. He has helped me in many situations over the years. I will always call him first!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
