Reviews
My sales team worked with me by giving me the best trade...
My sales team worked with me by giving me the best trade in for my 2008 Honda Civic. I went to Honda Spring Branch wanting a EX CRV and they helped me leave with a EX L CRV. I very satisfied with the dealerships credit area setting up my loan with Honda I was in and out very fast.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a 2012 Honda Civic from Spring...
I recently purchased a 2012 Honda Civic from Spring Branch Honda and I could not have asked for a better sales person or finance consultant. Albie and Adeola were the BEST!!! Both went out of their way to assist me in getting the price and EXACT car that I wanted. They were persistent, courteous,friendly, understanding, and flat out AMAZING!!! I hope to refer many people to Spring Branch Honda and I will definitely be dong all of my business with them in the future!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am very disappointed in my used car. The first cold...
I am very disappointed in my used car. The first cold front we realized there was no heat. I purchased the extended warranty that was supposed to cover everything---it didn't...my mechanic said someone had tried to fix the problem so the dealer must have known of the problem---I chose a respected dealer when buying a used car thinking they would not take advantage a female--wrong--Futhermore, the manager would not return my calls about the vehicle's problems.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Words can't describe the service that I received at...
Words can't describe the service that I received at Spring Branch Honda. Great customer service, timing was great, great friendly atmosphere and wonderful deals. They work for the customer not for themselves, they make sure the customer is satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yesterday my family purchased its fourth Honda from this...
Yesterday my family purchased its fourth Honda from this place. We have always been given a good deal, a good car, and great customer service. Of all of the salespeople, Richard Morgan is by far the best, and we recommend him highly!! He was working WITH us for a good deal, not against us. Overall, I would definitely recommend this dealership. The environment, Richard Morgan (I can't recommend him highly enough), and the price are too good to pass up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would recommend this dealer because I have dealt with...
I would recommend this dealer because I have dealt with them in the past with the purchase of my last three cars. I truly believe that the service that this dealership provides really lives up to the great reputation of the product that they sell. My previous experiences were great, but this last experience was even greater. I loved the fact that we were not hassled upon arriving by different salespeople,and there was no pressure to make a purchase. My salesperson Jamel Glenn was very professional,polite, had a great sense of humor, was attentive, and very straightforward.He answered all of our questions to the best of his ability. He truly made us feel as if we were family and because of his great customer service, my husband and I made the decision to purchase a vehicle that same day. He and Scott Phan from Finance also made the application process simple and quick. It only took a few minutes for Scott to find us a great interest rate,and he took time to explain the paperwork that we were signing and answered all of our questions. Scott was also very polite and attentive and later that day we left the dealership very satisfied to learn that our payments were under the amount that we had originally budgeted for. Thanks Jamel & Scott!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
QMilburn! That is awesome. We are so glad you had a great experience here with us! Peggy Lambert Business Improvement Manager
I am a repeat customer. I have always received quick and...
I am a repeat customer. I have always received quick and professional friendly service. I highly recommend this dealership and I will always be a repeat customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michelle! Thanks for all the recommendations! That's awesome! Peggy Lambert Business Improvement Manager
I really had a good experience at Spring Branch Honda and...
I really had a good experience at Spring Branch Honda and would recommend this dealership to anyone because my salesman really gave me a good deal that I couldn't say no to. :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
arkcreswell Thanks for the great review! Jamal is very happy you very satisfied with his customer service! Peggy Lambert Business Improvement Manager
I took my car in to get an oil change, the third time i...
I took my car in to get an oil change, the third time i deal with Andreas my service advisor (my express guy) i call him, he is so nice and always helps me advising me what i should get done and what later on, you get the vibe he is so honest on what he does that would only take my car to him now... rate the dealership with a big 5....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome! Andreas will be excited to see your review on him! Thanks so much! Peggy Lambert Business Improvement Manager
I gave the dealership all 5 stars because they were...
I gave the dealership all 5 stars because they were fantastic! Albie and Cesar worked with me so I could get the car I wanted, at the price I could afford. It was by far the most pleasant car dealership experience ever. Ended up buying TWO cars in one week, same great experience. Low pressure dealership. Will definately be back when I want a new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
PhotoGirl5, Thanks so much for the great review! I believe I met you and your spouse on the floor last week:) I was so excited to hear you purchased a 2nd vehicle!! Let me know if there is anything you need. Enjoy your new Honda's! Peggy Lambert Business Improvement Manager 713-722-4505
