Reviews
Dominick is the best
I have known Dominick Garretson for 10 years now. We have bought our cars and continued to service them here. What we value most is honesty and loyalty, both of which we have found here. We are older and we appreciate the prompt service and good communication. He has continued the service with my children and grandchildren. The service facility is clean and makes the wait go by quickly. We will continue coming here for a long time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for providing us with this review. We really appreciate you coming to see us, and I hope that you will let us know if there is any way that we can ever be of service to you in the future. Sincerely, Michael Porreca
Wouldn't go anywhere else!
Going to Honda of Nanuet is a tradition passed onto me by my family. They have been going there for years. I love that you can make an appointment, the staff is friendly, and they take your car right away. We have been seeing Dominick Garretson forever. In fact I travel an hour and a half all the way from Long Island to see him. He really is the best. He always goes out of us way to make sure my car is well taken care of and always responds promptly to any of our calls. I wouldn't go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
"Honest and Superb Customer Service"
We would like to convey our heartfelt thanks for the exceptional service that Dominick Garretson have given to us. His customer service is second to none.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to provide us with this great review and valuable feedback about your recent experience with our dealership. We appreciate you coming to see us, and hope that you will let us know if there is any way that we can assist you in the future. Sincerely, Michael Porreca
Very pleasant experience.
wonderful professional and friendly staff. Work completed in a timely manner. Waiting time was reasonable and waiting area immaculate!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
SO HAPPY
Had a great and smooth experience with Travis. He was very helpful, kind, and down to earth. I would definitely recommend him! He worked with me to get the best deal possible, and was a man of his word. He extended himself far beyond his job making sure I was satisfied and happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to provide us with this excellent review and 5 star rating! We really appreciate hearing from our customers, and I am so happy to hear that your recent experience was a great one. Your kind words about Travis are greatly appreciated, and we thank you for your recommendation as well. Please let us know if there is any way that we can be of service to you in the future. Sincerely, Wael Yunes
not good after owners changed
I have been servicing two Honda vehicles there for years. All was perfect. Recently I brought my car for a standard oil change and check of bearing wheels. I did notice new service people. After they replaced the oil they told me that the bearing wheels were not faulty (they were very noisy) and that I had top pay a diagnostics fee. Which I argued. This never happened before. The dealer would tell you that this did not require service and end of story. Fine, I said, and took my car but only after 20 minutes because they could not find my car after the service! Two months later I noticed my oil pressure light would turn on sometimes during driving on curves. I brought it to mechanic. He found very little oil left and very used. He insisted that the oil was NOT changed for a long time! After the ownership change and after the service counselors were replaced, I do not go there any more. Similar situations happened recently to my two friends.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for providing us with this review regarding your recent visit to our dealership. I regret that your experience was less than satisfactory. I would really appreciate the opportunity to speak to you about this if you could call me at your convenience at (845)501-8362 and we can try to rectify this situation. I am truly sorry that you have had inferior service and I hope that we can make amends. Sincerely, Michael Porreca
So easy!
I've never had a quicker experience in my life and everyone was so friendly! I went Memorial Day weekend so I got a great deal and I even got 15,000 miles! Would totally recommend! Love Mike!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know about your recent experience with our dealership! We really appreciate your input and recommendation. I am so happy that you found what you were looking for and that the process was time efficient too. Thank you so much for coming to see us, and please let us know if we can help you in the future in any manner. Sincerely, Michael Porreca
Thank You, THANK YOU!
I just want to take minute and let DCH of Honda of Nanuet know that after many days of intense research and online car searching, i was very hesitant in coming in to work with your company, and i only say this due to the negative reviews that i have seen and read online. i most importantly want to thank Jerry Martinez for his OUTSTANDING professionalism, hard work and dedication. He was absolutely wonderful to work with. He was extremely knowledgeable and patient with me throughout the process. I will highly recommend Jerry to family and friends whom are looking to purchase a car in the near future! After dealing with so many different sales representatives at other dealerships, it is refreshing to partake in this situation with someone who is willing to give 150% if not more, to make their customer happy. To you and to Jerry, along with the finance manager, i say THANK YOU. thank you for being professional and thank you for making us feel comfortable. Best, Always Stephanie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this great review and valuable feedback regarding your recent visit to our dealership. I am so happy to hear that your experience was such a positive one. Thank you for the kind words about Jerry, your comments are greatly appreciated by us all. Please let us know if we can ever be of service to you in the future in any way and thank you for coming to see us! Sincerely, Michael Porreca
just bought a cpo accord
Travis was knowledgeable and professional. He was a pleasure to deal with and delivered on all he promised. The entire experience was enjoyable and I never felt pressured.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this great review and 5 star rating! We really appreciate you coming to see us and hope that you will let us know if we can ever be of service to you in the future. Enjoy your Honda Accord! Sincerely, Michael Porreca
Leased a new Honda CRV Today
I had to write an excellent review after my experience with DCH Honda of Nanuet today. The General manager Mike, Business manager Fadi Iskander, and Sales Conultant Tyler Cueto made it such a great experience to lease a new car. They answered all of my questions thoroughly, patiently and made my mother and I very comfortable! I highly recommend DCH Honda of Nanuet If you are looking for honesty and a nonstressful experience buying or leasing a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great review! We really appreciate you taking the time to let us know about your recent visit to our dealership. I am so glad that you were able to find the right car at the right price for you! Thank you for coming to see us and please let us know if we can ever be of service to you in the future! Sincerely, Michael Porreca
