DCH Honda of Nanuet

As it is hardly a simple task in purchasing a new vehicle, I had a very good experience while working with Mr. Robert King. His kindness and understanding went a long way in assisting my wife and I on our final decision. He was a true gentleman and a pleasure to work with. In addition, Mr. Kara was very helpful with the extended warranties.

Sales person was helpful, knew her job well. There were many cars being delivered that evening, we waited THREE Hours to finally take delivery of the car. Better customer service would have been to call us in advance & let us know when to come in rather than being asked to wait in the noisy service area for three hours. They asked us to still give a good CSI review since their bonus is based on it.

Kamu was 100% friendly, helpful and knowledgeable. He genuinely listened to what my needs were and helped me make the right choice. He was never pushy and his vibe was very genuine and honest. He was also really helpful with dealing with my insurance company. My regular agent was not available on Easter weekend so we had to go thru the general after hours department at State Farm. They were a bit of a problem and screwed up my information and really delayed us from wrapping up the process as quickly as it could have been. Kamu stayed on the line with them and straightened everything out..twice! I heard the whole conversation and Kamu was completely professional and had the patience of a saint! I felt he went above and beyond in that moment and I am very grateful. State Farm was very frustrating and Kamu took care of everything. Thanks!!

Great experience with Kamu Foggie and Manager Jay. They gave me the deal I was looking for with no hassles. looking forward to my next lease.

This is our very first time getting a Honda and we had gone to this DCH Honda of Nanuet on April 18, 2014 because of the referral we got from a close family friend, out of urgency but to my disappointment they were not only charging me more money for a 11-12 year old van but they were not giving me the deal that I went there for and spoke about. Additionally when I called them and left several messages for "Carlos Cueto and Glenn Reggio", they didn't return phone calls on a timely manner, even after getting the messages. This went on like this for almost a whole week and as of yesterday (April 24, 2014) after this long wait, we got a hold of Glenn to see the status then, I was told that he was waiting for an approval (so, what was he doing since April 18, 2014, where he had told us that we would hear from him the latest by Tuesday April 22, 2014?) and will let us know within few hours. He then calls me after one hour and tell me the best he could come up for approval was $6,000 and that I have to come up on my own with $876, which I felt was absolutely not right, especially as slow as they do thing at this dealership. After all this waiting, with all the connection that Glenn Reggio or "Carlos Cueto" has with Most Banks and Honda Financing, they could have really helped us and I mean honestly, helped us out by getting us the full deal amount as it was discussed when I first started with them on April 18, 2014. The actual value of this Van is $4,400 especially with the mileage being 140,000+, but even if their prices were higher we didn't go to bargain or argue with them because we thought that they were really helping. In their ad on internet, they said that "price is negotiable" but to my surprise, after going there in person it was not negotiable!!! We totally feel that they should have given us the full or better deal after all the trouble we went through of not getting calls returned for almost a whole week of waiting. I have never seen any dealership taking so long!!! I really would not recommend this dealership to no one who is looking to buy any Honda vehicle (new or used) because even with the new management they are really not helping anyone other than themselves. Additionally, we have left several voice messages for "Carlos" and till current date, we have not gotten a call back from him either. This is the kind of bad customer service they provide. Overall, after all this crap now, our credit score also got a bit screwed. Just an advice to all, please be careful of this dealership, mentioned above!!! You may take the risk on your own because maybe you may have a better experience with them. NEW UPDATE AS OF MAY 30, 2014: As of April 30, 2014, Carlos and Glenn helped us get somewhat closer to the deal that we spoke about but it was not the exact deal that we discussed in the very beginning. We were ok with it because of our urgency of needing a Van that they took advantage of a bit. Overall, I would like to thank Carlos and Glenn for working with us closely but they could have done better, if they wanted to!!!

Worked with Euna Wilson and she was fantastic; friendly, didn't pressure me and was professional. I knew what I wanted; an Accord LX for my 20 year old son. Euna handed us keys and told us to take a ride. She let us know she had a leftover 2013 Sport that we could get a decent deal on, but the color wasn't for us. She wasn't able to give me a quote because the manager was MIA. No big deal as I wasn't buying at that moment. She promptly emailed me a quote. Told her I was going to wait a month for my son to return from school. "No worries" she said. Change of heart and returned 30 minutes before closing on a Saturday. While my son and wife took another test ride I negotiated the best deal I could with Euna. Painless. My wife didn't want to commit but Euna said "Don't worry about it, If you want it I'll get you a brand new one on Monday" (the test drive car had 35 miles on it) Monday - Euna had the car ready for pick-up (with 5 miles on it!). Also worked with Glenn Reggio on the financing and it too was simple. Very friendly guy. Overall, a very pleasant experience. DCH of Nanuet, Euna and Glenn in particular, made the entire process enjoyable.

Dave DeSimone was awesome, and so was the rest of the team. I was very specific in things I wanted on my car and they were able to deliver within a day. They called me to follow up to make sure everything was exactly as I wanted it. Couldn't ask for a friendly more inviting and professional team.

Michael Ross was outstanding to work with. Mr. Ross was polite, patient and very understanding. He treated every conversation with respect and knowledge. The dealership as a whole was clean and a very friendly atmosphere. I would recommend this dealership over and over again. This is my third Honda from this dealer and the professionalism has been the same every time.

Dan was great, nice guy- treated us well. Made car shopping really easy. No stress at all. Happy with the purchase and enjoyed not wasting time.

My lease was coming due and I went to visit the dealership. Kamu greeted me and made me feel comfortable from the very start. What a pleasure it was from start to finish!.Loyal lease customer for many years and many more to come!!!