DCH Honda of Nanuet

The only reason I would recommend this dealership would be because of the exceptional customer service I received from Dan D'Angelo. He was very friendly and informative. He sat with me and explained everything thoroughly. Even after I wasn't eligible, one of his co-workers told me come back in 6-7 years maybe then my credit would suffice. His comment totally discouraged me but Dan explained to me a couple of options and what I would need to do in order to get into the car I want. Just that extra 5 minutes he took to encourage me after my low credit score made me realize there are still good car salesmen out there. Because of my experience with Dan I will come back( not in 6-7yrs lol) and recommand him to anyone I know llooking to purchase a car.

Recently shopped for 2015 Honda Fit. Initially went to Paramus Honda and did NOT have a good experience. The sales manager there was condescending. I was there once before, approximately 10 years earlier, and had the same experience. I should have known better. I then went to Honda of Nanuet, and I am very happy I did. Salesperson Travis Jordan was very professional. He apparently noticed that I already had done my research, so he respectfully did not push the car on me. He also understood that I was not ready to make a deal durng my first visit. He allowed me to test drive the vehicle a number of different times, which I greatly appreciated, as I was not fully sold on the car. Finally. I decided the Fit was the car for me after all. I ended up getting the Fit EX. Negotiation of price went smoothly, and I felt the price was fair for both parties. Glenn Reggio in finance was a pleasure to deal with too. I had to bring the car in for a quick fix the other day (piece of molding had to be snapped back into place with a new clip). Dominick Garretson set it all up, and the problem was fixed in a timely manner. NOTE TO SALESPEOPLE AND SALES MANAGERS EVERYWHERE: Don't be pushy. Do not speak down to the customer. Treat the customer with respect. These are the reasons why I purchsed my car at Honda of Nanuet, and not at Honda of Paramus. If you are shopping for a Honda, stop in at Honda of Nanuet and ask for Travis Jordan.

The salesman that assists us was Michael. He was great during the entire sale process, escorting us via the different steps and making sure that everything is clear. It didn't end there ... He called a month later, checking if everything is OK. And actually we had an issue with the service contract that I tried to solve by myself, He gladly step in and assist in solving this issue to our fully satisfaction.

Michael went above and beyond to find a vehicle that met our budget and still had all the features we wanted. Even when there were no vehicles available with our upholstery choice, he persevered and got it for us anyway.

About a decade or so ago, I bought a Honda CRV here and had a relatively good experience - good enough that when I needed a new vehicle I decided to start with Honda. Back then there was lots of haggling and as a young(er) woman dealing with an older salesman I found it quite challenging. Though I don't do much of anything without lots of research the salesman tried to convince me I was wrong. After returning with "proof" of my numbers, I was able to negotiate a price very close to what I wanted to pay. Over the years things have changed. Shopping on the internet and consumer ratings make it simple. Having driven an SUV for years, the price of gas and upkeep was becoming extremely high and I decided that fuel economy and safety was key. I chose the Honda Fit. From there, I went to several sites and got it down to a specific car - VIN included. Went to the dealership and spoke to Christine (who handles internet business) - looked at the car I wanted. After a brief wait, I was introduced to Travis Jordan who was able to give me a price that was exactly what I was willing to pay. We handled all the paperwork and I returned 2 days later to pick up my new car after meeting with Rocco. Everyone I met wqs friendly and outgoing. I think the key to both my success and satisfaction was that I did enough research in advance to know what I wanted down to the exact vehicle and I had a price in mind that was fair to both me and to the dealership. If they couldn't give me a price in my range, I'd understand but I doubt that would happen considering the fact that I researched it so well.

My experience with the dealership has been a unique one. Initially it started with a disappointment due to some misunderstandings but the dealership did everything to make me believe in them and become their loyal customer including my belief in the DCH Group. Special thanks to Christopher Schoepfer who is an excellent salesman who answered all my questions promptly including over the sms and left no stones unturned. Also, special thanks to Nate ( Manager) and Rocco ( Finance), Haleema and Carlos to help me with the quick delivery of my CRV and work with me all along my purchase.

Had the pleasure of buying my new car from the outstanding staff at DCH Honda of Nanuet! Everybody there I delt with was fantastic and professional. From Carlos, to Dan, to Glenn, and all the ladies in the motor vehicle department, they made my car purchase painless and a pleassure! I'm truly grateful, and a huge thank you to all of them.

I was referred to this dealership through a friend and what a mistake. After waiting 40 minutes to talk to a salesman, I was approached by the sales manager and assured a good deal. Only 10 min of negotiation the salesman came back with another guy who was very rude. He told me "You are way off on your numbers" if I could get a better deal elsewhere go get it. I was going to buy 2 cars but obviously they don't like dealing with women. I was very disappointed. Not only was I not taken seriously, I was basically told to go elsewhere. I got home and called the sales manager and surprise surprise I got no call back. They wasted my time, and didn't care about making a deal. Bad very bad.....

Our experiences with buying new cars have always been tense. At DCH Honda of Nanuet we were very pleased to find everyone helpful, courteous, and patient. Michael Ross, our salesperson, was exceptional. We never felt rushed into a decision. He was always patient with us, kind and respectful. We never felt more at ease in purchasing a car. Rick Kara in finance was very helpful, kind and extremely responsive making sure the paperwork was correct so things could go smoothly for us. Thank all of you at DCH Honda of Nanuet for making our car buying experience the best one ever!

Mr D'angelo was very helpful and very knowledgeable, walk us throw everying so nothing was a surprise. Very happy with my experienced. Thank You Dan.