Reviews
Very un happy with customer service I bought a 2021 rav which was certified took off brake pads and sanded down the rotors and put back the used pads they would not put on new rotors or pads also very bad customer service
Very un happy with customer service I bought a 2021 rav which was certified took off brake pads and sanded down the rotors and put back the used pads they would not put on new rotors or pads also very bad customer service
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Working with Carlos is one of the best he would go beyond to make sure his customers are satisfied with the services thank you Carlos!!!
Working with Carlos is one of the best he would go beyond to make sure his customers are satisfied with the services thank you Carlos!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Loretta, thank you for recognizing Carlos and sharing your experience at Johnstons Toyota! We’ll be sure to pass along your compliments to him. See you next time!
Es un lugar muy limpio, buena atención, te mantienes informado del proceso en el mantenimiento del carro
Es un lugar muy limpio, buena atención, te mantienes informado del proceso en el mantenimiento del carro
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Maria, gracias por su excelente reseña de nuestro equipo! Nos hace feliz saber que está en buenas manos con nosotros. -El equipo de Johnstons Toyota
Everything was satisfactory. Just was wonderful! Kelvin was wonderful! Thank you guys. Will be back again
Everything was satisfactory. Just was wonderful! Kelvin was wonderful! Thank you guys. Will be back again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing from happy customers! Thank you from all of us at Johnstons Toyota!
5 star Experience, Ryan and Luis were awesome, will definitely recommend Johnstons Toyota to my friend and family. Great car buying experience
5 star Experience, Ryan and Luis were awesome, will definitely recommend Johnstons Toyota to my friend and family. Great car buying experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this 5-star review! We're glad Ryan and Luis made your car-buying experience smooth and enjoyable. Safe travels!
No gimmicks, no up selling, no hidden fees, no pressure. Just pleasant salespeople and excellent service. 5 stars to Marc and Manny. Would recommend to friends and family!
No gimmicks, no up selling, no hidden fees, no pressure. Just pleasant salespeople and excellent service. 5 stars to Marc and Manny. Would recommend to friends and family!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Johnstons Toyota and for sharing your 5-star review! We are thrilled to hear that Marc, Manny, and the rest of our team made your experience a no-pressure, comfortable, and straightforward one. If we can be of any more assistance, please let us know. Take care!
This is our second time buying a vehicle from this dealership. From the moment you enter the lot you feel like you’re dealing with professionals and an established company that still be around years later if an issue were to ever arise. Very pleased with the vehicle and the purchase process.
This is our second time buying a vehicle from this dealership. From the moment you enter the lot you feel like you’re dealing with professionals and an established company that still be around years later if an issue were to ever arise. Very pleased with the vehicle and the purchase process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Peter, thank you for your repeat business and fantastic review of Johnstons Toyota. Enjoy your new vehicle!
Was on time for service to be started and finish. Comuication from service was professionally and adequately discussed during service. Will continue to come for my service repairs.
Was on time for service to be started and finish. Comuication from service was professionally and adequately discussed during service. Will continue to come for my service repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sean, thank you for choosing Johnstons Toyota and for sharing your experience! We look forward to seeing you again next time!
In over 20 years I have purchased 3 used vehicles from and have had them serviced at Johnstons Toyota. The staff is friendly and knowledgeable. I have had the honor of working with Blair Schiesser, Service Advisor, for many years and I have great confidence in his expertise. Thank you Blair for all you do to keep me safe on the road!!
In over 20 years I have purchased 3 used vehicles from and have had them serviced at Johnstons Toyota. The staff is friendly and knowledgeable. I have had the honor of working with Blair Schiesser, Service Advisor, for many years and I have great confidence in his expertise. Thank you Blair for all you do to keep me safe on the road!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lorraine, thank you for being a loyal customer of Johnstons Toyota for so many years! We're happy to see you’ve always had excellent service from Blair and the team. Here's to many more years of safe travels!
I was recommended to Johnstons Toyota by my local mechanic. Since my car was not working, and it was a hybrid, it needed to go to a dealer. My local mechanic towed the vehicle to Johnstons Toyota and the service I received long distance was great. As it turned out, it was a simple question of flipping the lockout switch after the new battery was installed and I was grateful that all was well. Anthony, the service person who looked after the car, kept in touch with me and made sure that things were done in a timely fashion, and soon my car was towed back to my home back to my garage. They were very generous in that they only charged me for the battery since there wasn’t anything mechanically wrong. Now I know where to go in the future if my Prius requires hybrid care.
I was recommended to Johnstons Toyota by my local mechanic. Since my car was not working, and it was a hybrid, it needed to go to a dealer. My local mechanic towed the vehicle to Johnstons Toyota and the service I received long distance was great. As it turned out, it was a simple question of flipping the lockout switch after the new battery was installed and I was grateful that all was well. Anthony, the service person who looked after the car, kept in touch with me and made sure that things were done in a timely fashion, and soon my car was towed back to my home back to my garage. They were very generous in that they only charged me for the battery since there wasn’t anything mechanically wrong. Now I know where to go in the future if my Prius requires hybrid care.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Gail, thank you for sharing your glowing review of Anthony and the team! We're honored to be your go-to for any hybrid needs in the future. - The Johnstons Toyota Team