Johnstons Toyota

Excellent customer service; they keep you informed about everything and help with any questions or doubts you might have.

This is my third Tacoma purchase from Johnstons Toyoya .Malik and Luis were very friendly and professional throughout the whole sales and finance process.I will surely recommend Johnstons Toyota to anyone looking for a new or used vehicle.Thanks again and see you for my next Tacoma.

This is our first experience with Johnstons and even though buying a used car, we were treated like royalty. I highly recommend Kelvin at Johnstons Toyota!

I had a great experience at Johnstons Toyota. Everyone was very friendly, professional, and helpful throughout the entire process. They answered all my questions, treated me with respect, and made purchasing my vehicle easy and comfortable. I’m very happy with my purchase and would definitely recommend Johnstons Toyota to anyone looking for a vehicle.

> 20 years of great service with friendly staff. I had the honor of working with Kevin during my last visit and he is friendly, experienced and knowledgeable. Thank you Kevin!

I purchased my vehicle all the way back on June 3, it is now August, and I have yet no recieve registration due to the lack of due diligence of specific workers, Marc and Emmanuel. To give some context, in the state of Connecticut you either need to get your emissions or a vin verification, depending on the age of the veichle which I wasn't aware of. Two weeks later after purchasing the veichle, Marc calls me telling me that I need to get my vin verification done, I get that, send the documents to them. Weeks and weeks go by and no registration and I gave them a call, sent Emmanuel texts asking what's going on blaming it on the DMV for being slow. On the 22 of July, I gave the DMV a call to check the status of my veichle registration. Come to find out that July 13th, they sent out a notice stating that I needed my EMISSIONS done, not my vin verification. After texting Emmanuel week by week and than going out and calling the DMV myself, to find that information. At any point after the 13th, they could've called them, which took me 5 minutes, mind you, and I would've found out that I needed my emissions done. And that's not the only issue because it took so long to find that information out my temporary registration in the state of NY is expired and cannot be renewed so I'm stuck here waiting for the dealership to come up with some resolution or actionable steps. There's literally NOTHING I can do on my end, and it's all in the hands of the dealership. This is the worst customer experience I've had, no follow-ups, no nothing. August 6th, the day I am writing this review, I have yet to receive a call from them or receive my registration for the car.

Went into the shop for what I was told was a half an hour job for a newer GPS. 2 and a 1/2 hours the updated GPS was finally finally finished. Tested out on the way home and it worked perfectly.

Purchased a new Toyota RAV4, which I love! The service that I have gotten from Kevin which is always excellent! He’s the best and creates a very positive impression of the dealership

Great service as always .Ronald. was very attentive to my needs and explained to me all my options

The process is quick and easy. Brandon is always kind and I am comfortable with the service.