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Johnstons Toyota

(1,579 reviews)
Visit Johnstons Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 4 awards
2026 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (845) 394-2155 (845) 394-2155
Used (845) 394-2156 (845) 394-2156
Service (845) 394-2157 (845) 394-2157

Inventory

See all 144 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
Johnstons Toyota is proud to be a family owned and operated Toyota dealership located in New Hampton NY. Just celebrating our 54nd year in business in May of 2014 Johnstons continues to be an asset to the community and the customers they serve by finding new an innovative ways to provide high quality service and give back.
I Got My Toyota At Johnstons Toyota!!

Service center

Phone number (845) 394-2157

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,579 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnstons Toyota from DealerRater.

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Johnston’s Toyota has serviced my car for many years. Thanks to the advisors and technicians teams for doing an excellent job.

Johnston’s Toyota has serviced my car for many years. Thanks to the advisors and technicians teams for doing an excellent job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer and for sharing your appreciation for our service team, JM! We look forward to seeing you at your next visit. -Johnstons Toyota

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Judy is so professional from the time we arrived she took care of me and keep me updated on my car . Everyone there is Nice

Judy is so professional from the time we arrived she took care of me and keep me updated on my car . Everyone there is Nice

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David, we are thrilled to hear that Judy and our team made your experience so positive from start to finish. Thank you for choosing Johnstons Toyota and sharing your feedback! See you next time!

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Johnstons Toyota made my shopping experience easy. Marc Binford was my sales consultant and I would recommend him to anybody looking for a new car. I am not knowledgeable with cars and he was patient and so helpful in helping me decide which car fit my lifestyle and needs. I test drove different vehicles before making my decision. Marc helped me through the process and I love my new Toyota corolla Cross. I’m sure my Toyota will last a very long time but I will return in the future and hopefully Marc will still be there. Thank you Marc !!!😊

Johnstons Toyota made my shopping experience easy. Marc Binford was my sales consultant and I would recommend him to anybody looking for a new car. I am not knowledgeable with cars and he was patient and so helpful in helping me decide which car fit my lifestyle and needs. I test drove different vehicles before making my decision. Marc helped me through the process and I love my new Toyota corolla Cross. I’m sure my Toyota will last a very long time but I will return in the future and hopefully Marc will still be there. Thank you Marc !!!😊

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear Marc made your experience smooth and enjoyable at Johnstons Toyota. Enjoy your new Toyota Corolla Cross -- safe travels!

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The atmosphere was excellent, very clean and organized.The staff was highly knowledgeable and professional

The atmosphere was excellent, very clean and organized.The staff was highly knowledgeable and professional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear you found our dealership clean, organized, and professional! Thank you for choosing Johnstons Toyota and for taking the time to share your experience.

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Anthony was excellent and very professional and helpful and when I got there the mechanic that was going to work on my car came over to meet me and look at my car.

Anthony was excellent and very professional and helpful and when I got there the mechanic that was going to work on my car came over to meet me and look at my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Anthony and our mechanic made your experience smooth and professional! Thank you for choosing Johnstons Toyota and for sharing your feedback.

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Having to service four Toyotas for my family at Johnstons Toyota is a pleasure with Anthony’s help. He keeps me updated on repairs and future services needed. The techs always do a great job on the vehicles.

Having to service four Toyotas for my family at Johnstons Toyota is a pleasure with Anthony’s help. He keeps me updated on repairs and future services needed. The techs always do a great job on the vehicles.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bill, thank you for sharing your experience with Anthony and our team here at Johnstons Toyota. We are here to help with all your future auto service needs. See you next time!

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Very professional and Anthony was a great help and friendly. Also when I got there the mechanic came over to meet me and look at my car. Thats never happened to me.

Very professional and Anthony was a great help and friendly. Also when I got there the mechanic came over to meet me and look at my car. Thats never happened to me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rob, it means so much to us that you would take the time to share this wonderful feedback about Anthony and our team! Thank you for choosing Johnstons Toyota and we hope to see you again down the road. Take care!

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Carlos very professional and carry himself well. The service was excellent and the car was ready in a timely fashion.

Carlos very professional and carry himself well. The service was excellent and the car was ready in a timely fashion.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear Carlos and our team delivered professional and timely service! Thank you for choosing Johnstons Toyota and we hope to see you again.

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Went for an oil change, quick and easy excellent experience, thank you very much again

Went for an oil change, quick and easy excellent experience, thank you very much again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Here at Johnstons Toyota, we always value and appreciate our customers' feedback. Thank you, Michael!

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Very un happy with customer service I bought a 2021 rav which was certified took off brake pads and sanded down the rotors and put back the used pads they would not put on new rotors or pads also very bad customer service

Very un happy with customer service I bought a 2021 rav which was certified took off brake pads and sanded down the rotors and put back the used pads they would not put on new rotors or pads also very bad customer service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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