Reviews
ALWAYS EXCELLENT SERVICE AS USUAL. GREAT CUSTOMER SERVICE AND COMMUNICATION.NEVER UNSATISFIED WITH ALL SERVICE PROVIDED
ALWAYS EXCELLENT SERVICE AS USUAL. GREAT CUSTOMER SERVICE AND COMMUNICATION.NEVER UNSATISFIED WITH ALL SERVICE PROVIDED
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting our team! It's always a pleasure to serve you. We hope to welcome you back to Johnstons Toyota next time, Manny!
Kevin kept us well informed and was very professional. Didn’t push any extra services but gave us options.
Kevin kept us well informed and was very professional. Didn’t push any extra services but gave us options.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy you’re satisfied! It’s wonderful to know Kevin kept you informed and respected your choices. We’ll share this with our team and we hope to welcome you back to Johnstons Toyota!
Friendly, helpful and wonderful thank you for a wonderful experience I highly recommend them thanks again.
Friendly, helpful and wonderful thank you for a wonderful experience I highly recommend them thanks again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're so grateful for your recommendation! We love sharing kind words with our team, and we thank you for choosing Johnstons Toyota!
I’ve had nothing but excellent and honest service. Very responsive and knowledgeable customer care that I’ve come to trust.
I’ve had nothing but excellent and honest service. Very responsive and knowledgeable customer care that I’ve come to trust.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're proud to have your trust in our team! Thank you for choosing Johnstons Toyota and sharing your appreciation for their care. See you next time!
Friendly I no pressure our salesman Kelvin was informative and made leasing our Toyota a pleasant experience
Friendly I no pressure our salesman Kelvin was informative and made leasing our Toyota a pleasant experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Theresa, we love to hear that Kelvin and our team made your leasing experience pressure-free and enjoyable! Thank you for choosing Johnstons Toyota and for sharing your feedback. Enjoy your new Toyota!
The most unethical business I have ever dealt with. They gave me a price on a new vehicle which was also listed on the Toyota.com Inventory search. Their Sales Manager SIGNED a purchase agreement with the advertised sales price. I put down a deposit on the vehicle. After waiting three weeks, the vehicle arrived. When I went in to complete the purchase, Steve Johnston, Sales Manager, refused to sell me the vehicle for the advertised price that had been signed by another manager. They refused to sell the vehicle below MSRP. I would unequivocally NOT recommend anyone DO BUSINESS with Johnston’s Toyota.
The most unethical business I have ever dealt with. They gave me a price on a new vehicle which was also listed on the Toyota.com Inventory search. Their Sales Manager SIGNED a purchase agreement with the advertised sales price. I put down a deposit on the vehicle. After waiting three weeks, the vehicle arrived. When I went in to complete the purchase, Steve Johnston, Sales Manager, refused to sell me the vehicle for the advertised price that had been signed by another manager. They refused to sell the vehicle below MSRP. I would unequivocally NOT recommend anyone DO BUSINESS with Johnston’s Toyota.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Natacha made my experience at the Toyota dealership smooth, stress-free, and enjoyable from start to finish. She was professional, knowledgeable, patient, and genuinely cared about helping me find the right vehicle without any pressure. She answered all my questions clearly and kept me informed throughout the process. I truly appreciated her excellent customer service and positive attitude. I highly recommend asking for Natacha if you’re visiting the dealership!
Natacha made my experience at the Toyota dealership smooth, stress-free, and enjoyable from start to finish. She was professional, knowledgeable, patient, and genuinely cared about helping me find the right vehicle without any pressure. She answered all my questions clearly and kept me informed throughout the process. I truly appreciated her excellent customer service and positive attitude. I highly recommend asking for Natacha if you’re visiting the dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Natacha and our team at Johnstons Toyota! We're so happy to hear that it was stress-free and enjoyable. We truly appreciate your recommendation!
I have to give kudos to staff ie Carlos my recent visit was exceptional professional kind and informative.
I have to give kudos to staff ie Carlos my recent visit was exceptional professional kind and informative.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Natalie, we are thrilled to hear that Carlos and our team made your visit exceptional at Johnstons Toyota. Thank you for your kind words! See you next time!
Very fast and accurate service. Always a pleasure going to Johnstons. Very professional and courteous
Very fast and accurate service. Always a pleasure going to Johnstons. Very professional and courteous
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jon, thank you for sharing your feedback about our team! We truly appreciate your business and hope to see you again at Johnstons Toyota. Safe travels!
Johnston’s Toyota has serviced my car for many years. Thanks to the advisors and technicians teams for doing an excellent job.
Johnston’s Toyota has serviced my car for many years. Thanks to the advisors and technicians teams for doing an excellent job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal customer and for sharing your appreciation for our service team, JM! We look forward to seeing you at your next visit. -Johnstons Toyota