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Johnstons Toyota

(1,626 reviews)
Visit Johnstons Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 4 awards
2026 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (845) 394-2155 (845) 394-2155
Used (845) 394-2156 (845) 394-2156
Service (845) 394-2157 (845) 394-2157

Inventory

See all 220 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
Johnstons Toyota is proud to be a family owned and operated Toyota dealership located in New Hampton NY. Just celebrating our 54nd year in business in May of 2014 Johnstons continues to be an asset to the community and the customers they serve by finding new an innovative ways to provide high quality service and give back.
I Got My Toyota At Johnstons Toyota!!

Service center

Phone number (845) 394-2157

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnstons Toyota from DealerRater.

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First timer at this dealership! In a word it was an extremely fantastic experience for me! The service department was phenomenal led by Stephen. Also the sales department and manager David were quite accommodating. Definitely going to see me in the near future.

First timer at this dealership! In a word it was an extremely fantastic experience for me! The service department was phenomenal led by Stephen. Also the sales department and manager David were quite accommodating. Definitely going to see me in the near future.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, we're delighted to hear about your fantastic experience with both our service and sales teams! We look forward to seeing you again soon at Johnstons Toyota. Safe travels!

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I needed to buy a car, but didnt want to spend a lot of time or money. An hour before closing I walked in a met Madison, Sales person at Johnstons. In 30 mins she had me looking at a car I was interested in. 30 mins later, we agrreed on a price that was fair. At the end of the hour I was otw home. Great Job Madison and Johnston Toyota!!

I needed to buy a car, but didnt want to spend a lot of time or money. An hour before closing I walked in a met Madison, Sales person at Johnstons. In 30 mins she had me looking at a car I was interested in. 30 mins later, we agrreed on a price that was fair. At the end of the hour I was otw home. Great Job Madison and Johnston Toyota!!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Andrew, we're glad Madison made your car-buying experience quick and efficient here at Johnstons Toyota. Thanks for choosing us!

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I had my maintenance done on my car. And I made an appointment for other work that needs to be done. They gave me a list and prices. All was good and the prices were within the scope of pricing. My maintenance was done in reasonable time. I am very happy with the service, and with the people there. Nice, polite, and they explained everything.

I had my maintenance done on my car. And I made an appointment for other work that needs to be done. They gave me a list and prices. All was good and the prices were within the scope of pricing. My maintenance was done in reasonable time. I am very happy with the service, and with the people there. Nice, polite, and they explained everything.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear you’re satisfied with our service! Thanks for choosing Johnstons Toyota, and we look forward to assisting you again in the future. Safe travels!

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The buying experience exceeded my expectations. My search began on line leading to my call to see the vehicle. Marc has just the right demeanor answering questions and adding useful information. He is very well versed and instilled confidence that Johnstons is a reliable place to buy a car. I don’t remember the last time I thought this. Marc is an outstanding representative for Johnstons.

The buying experience exceeded my expectations. My search began on line leading to my call to see the vehicle. Marc has just the right demeanor answering questions and adding useful information. He is very well versed and instilled confidence that Johnstons is a reliable place to buy a car. I don’t remember the last time I thought this. Marc is an outstanding representative for Johnstons.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ray, your feedback just made our day! Knowing Marc was so knowledgeable and helpful means a lot. Thank you for choosing Johnstons Toyota and enjoy your new ride!

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This dealership is the best around thanks Malik and Manny, they helped me right away and also helped me find the best car, and also made me feel comfortable and welcomed while looking around for vehicles. I thank you guys so much for your help!!! Best dealership around for sure!!!

This dealership is the best around thanks Malik and Manny, they helped me right away and also helped me find the best car, and also made me feel comfortable and welcomed while looking around for vehicles. I thank you guys so much for your help!!! Best dealership around for sure!!!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! It's wonderful to hear that Malik and Manny made you feel comfortable and at ease at Johnstons Toyota. We look forward to seeing you next time! Enjoy your new car!

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I always deal with Anthony. He is great. The service and customer service services are top notch. I am even bringing my other vehicles here. They are thorough and on point.

I always deal with Anthony. He is great. The service and customer service services are top notch. I am even bringing my other vehicles here. They are thorough and on point.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steve, thank you for the glowing review and for trusting Anthony with all your vehicles here at Johnstons Toyota! We look forward to seeing you next time! Safe travels!

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While in the area, I decided to stop into Johnstons Toyota to inquire about a brand new Toyota Tundra. I was greeted with friendly faces and assisted by Madison as my salesperson. Madison provided me with options based on my needs in a truck and did not try to pressure me into a product I wouldn’t be interested in. Madison was professional and extremely knowledgeable about the Toyota pickup trucks and pickup truck industry as a whole. My time at Johnstons Toyota was pleasant and my purchase was quick and smooth. I highly recommend Johnstons Toyota as a dealership for anybody looking into purchasing a Toyota brand vehicle. I’d also highly recommend Madison as a sales professional. On another note.. I used to live in Japan and I enjoyed seeing all of the Japanese memorabilia in the dealership.

While in the area, I decided to stop into Johnstons Toyota to inquire about a brand new Toyota Tundra. I was greeted with friendly faces and assisted by Madison as my salesperson. Madison provided me with options based on my needs in a truck and did not try to pressure me into a product I wouldn’t be interested in. Madison was professional and extremely knowledgeable about the Toyota pickup trucks and pickup truck industry as a whole. My time at Johnstons Toyota was pleasant and my purchase was quick and smooth. I highly recommend Johnstons Toyota as a dealership for anybody looking into purchasing a Toyota brand vehicle. I’d also highly recommend Madison as a sales professional. On another note.. I used to live in Japan and I enjoyed seeing all of the Japanese memorabilia in the dealership.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Aaron, congrats on your new Toyota Tundra! Thanks for choosing Johnstons Toyota and recommending Madison. We hope to see you again down the road!

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HI. Ryan, I was pleasantly surprised at the professionalism and service when I came in to look for a car! Thank you for listening to what I needed and for helping me choose my new car, and considering my finances! Great job! THANK YOU!

HI. Ryan, I was pleasantly surprised at the professionalism and service when I came in to look for a car! Thank you for listening to what I needed and for helping me choose my new car, and considering my finances! Great job! THANK YOU!

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Susie! It makes us smile to hear that Ryan delivered such a professional and helpful experience during your visit. Thank you for choosing Johnstons Toyota, and congratulations on your new car!

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This is the 3rd vehicle I have purchased with the assistance of employee, Marc Binford, at the Johnston's Toyota dealership in New Hampton. NY. The whole process went very smoothly with no detail overlooked. Highly recommend this dealership, particularly Marc, who is very friendly and professional. Will definitely be back. Thank you!

This is the 3rd vehicle I have purchased with the assistance of employee, Marc Binford, at the Johnston's Toyota dealership in New Hampton. NY. The whole process went very smoothly with no detail overlooked. Highly recommend this dealership, particularly Marc, who is very friendly and professional. Will definitely be back. Thank you!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear from a returning customer! We are happy to read this feedback and will pass along your kind words to Marc and the rest of the team. See you next time at Johnstons Toyota! Safe travels!

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The dealership offered a number of choices for the vehicle I was interested in. They had almost a dozen different variations of the Tacoma.

The dealership offered a number of choices for the vehicle I was interested in. They had almost a dozen different variations of the Tacoma.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We're delighted you found the Tacoma options you were looking for, and we hope you'll reach out if we can further assist! - Johnstons Toyota

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