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Johnstons Toyota

(1,603 reviews)
Visit Johnstons Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 4 awards
2026 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (845) 394-2155 (845) 394-2155
Used (845) 394-2156 (845) 394-2156
Service (845) 394-2157 (845) 394-2157

Inventory

See all 188 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
Johnstons Toyota is proud to be a family owned and operated Toyota dealership located in New Hampton NY. Just celebrating our 54nd year in business in May of 2014 Johnstons continues to be an asset to the community and the customers they serve by finding new an innovative ways to provide high quality service and give back.
I Got My Toyota At Johnstons Toyota!!

Service center

Phone number (845) 394-2157

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,603 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnstons Toyota from DealerRater.

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Judy the service writer was excellent in reviewing in a straightforward way the items that needed to be addressed on my 2025 camry. While I waited for the service to be completed, she kept me informed of how the service was progressing. She is definitely a credit to your dealership! Thank you!

Judy the service writer was excellent in reviewing in a straightforward way the items that needed to be addressed on my 2025 camry. While I waited for the service to be completed, she kept me informed of how the service was progressing. She is definitely a credit to your dealership! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Judy and the team! We appreciate your support and hope to see you back at Johnstons Toyota Service Center next time. Take care!

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Johnstons Toyota was wonderful, Malik and Gabby were just exceptional. they made buying a car as seamless as possible. as we did not live around the corner their communication with getting us into our new vehicle was fabulous.

Johnstons Toyota was wonderful, Malik and Gabby were just exceptional. they made buying a car as seamless as possible. as we did not live around the corner their communication with getting us into our new vehicle was fabulous.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear Malik, Gabby, and the team made your car-buying experience seamless and efficient, especially from a distance! Thank you for choosing Johnstons Toyota, and enjoy your new vehicle! Safe travels!

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We recently bought our Camry SE 2026 at Johnstons Toyota in New Hampton. This is our second purchase at this dealership. Natacha our sales lady was amazing. She helped us in the process. She has a great customer service. Thank you! Beautiful sedan, comfortable and affordable. We appreciate you all at Johnstons.

We recently bought our Camry SE 2026 at Johnstons Toyota in New Hampton. This is our second purchase at this dealership. Natacha our sales lady was amazing. She helped us in the process. She has a great customer service. Thank you! Beautiful sedan, comfortable and affordable. We appreciate you all at Johnstons.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2026 Toyota Camry, Matthew and Olenka! We’re thrilled to hear that our team provided excellent support. Thank you for choosing Johnstons Toyota again. Safe travels!

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Great service comfortable waiting area,Very pleasant Service Manager, Vehicle Maintenance was done very quickly I would recommend this Dealership

Great service comfortable waiting area,Very pleasant Service Manager, Vehicle Maintenance was done very quickly I would recommend this Dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your excellent feedback with us! We are thrilled to hear that our team provided top-notch assistance and that you had a fantastic experience with our Service Manager. We truly appreciate your recommendation and we hope to keep working with you at Johnstons Toyota. See you next time!

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I wanted to take a moment to express my sincere appreciation for the outstanding service I recently received from your car service team. From the moment I handed over my vehicle for service until the time I received it back, the entire experience was handled with exceptional professionalism, care, and attention to detail. Every member of the team made me feel valued as a customer, and the process was smooth, transparent, and stress-free. I would especially like to recognize Sam for her excellent behavior, humility, and genuine commitment to customer satisfaction. His courteous attitude, patience, and willingness to assist made a significant difference in my experience. It is rare to encounter someone who combines professionalism with such a humble and respectful approach. Please extend my heartfelt thanks to Sam and the entire service team. Their dedication and high standard of customer service truly reflect positively on your organization. Thank you once again for making this service experience such a pleasant one. I will certainly be happy to recommend your service department to others and look forward to returning in the future.

I wanted to take a moment to express my sincere appreciation for the outstanding service I recently received from your car service team. From the moment I handed over my vehicle for service until the time I received it back, the entire experience was handled with exceptional professionalism, care, and attention to detail. Every member of the team made me feel valued as a customer, and the process was smooth, transparent, and stress-free. I would especially like to recognize Sam for her excellent behavior, humility, and genuine commitment to customer satisfaction. His courteous attitude, patience, and willingness to assist made a significant difference in my experience. It is rare to encounter someone who combines professionalism with such a humble and respectful approach. Please extend my heartfelt thanks to Sam and the entire service team. Their dedication and high standard of customer service truly reflect positively on your organization. Thank you once again for making this service experience such a pleasant one. I will certainly be happy to recommend your service department to others and look forward to returning in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with us! We're delighted to hear Sam impressed you with his professionalism and humility. Your kind words will be shared with the team. We look forward to serving you again at Johnstons Toyota, Stan!

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I was traveling when my car suddenly became underivable. I was towed to Johnstons Toyota where they got me in quickly. They kept me informed of the problem, the fix and their progress. I was back on the road after an hour or so. I really appreciated the great service.

I was traveling when my car suddenly became underivable. I was towed to Johnstons Toyota where they got me in quickly. They kept me informed of the problem, the fix and their progress. I was back on the road after an hour or so. I really appreciated the great service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Peter, we're glad we could quickly assist you and get you back on the road. Thank you for choosing Johnstons Toyota and for sharing your feedback! Safe travels!

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Buying or leasing a car is very stressful if you don't know that business. I was at ease through the entire process ith Johnstons Toyotas and in particular Ryan Alataar. He took care of all the details and my car was ready to drive away. Thank you very much.

Buying or leasing a car is very stressful if you don't know that business. I was at ease through the entire process ith Johnstons Toyotas and in particular Ryan Alataar. He took care of all the details and my car was ready to drive away. Thank you very much.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Steve! It’s great to hear you felt at ease throughout the entire process with Ryan. Thanks for choosing Johnstons Toyota. Enjoy your new car!

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Our experience at Johnstons Toyota was bead excellent. The sales person, Madison, was knowledgeable & courteous. She helped us through every step of the journey. I’d would recommend Madison to anyone in the market for a new car.

Our experience at Johnstons Toyota was bead excellent. The sales person, Madison, was knowledgeable & courteous. She helped us through every step of the journey. I’d would recommend Madison to anyone in the market for a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback and recommendation! We’re thrilled to hear Madison provided such knowledgeable and courteous assistance at Johnstons Toyota. Congratulations on your new car!

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Judy was very nice and helpful Service was excellent overall. Thank you for all your help

Judy was very nice and helpful Service was excellent overall. Thank you for all your help

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jill, thanks so much for the 5-star review of Johnstons Toyota! Judy will appreciate your kudos.

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Staff is polite, attentive, and keep you informed thru out the entire service visit, personally or via phone, until service is complete. In my recent visit Stephen Keaton was a pleasure to deal with as is most of Johnstons Toyotas staff.

Staff is polite, attentive, and keep you informed thru out the entire service visit, personally or via phone, until service is complete. In my recent visit Stephen Keaton was a pleasure to deal with as is most of Johnstons Toyotas staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with Stephen and our team! We appreciate your feedback and look forward to your next visit. See you next time! -Johnstons Toyota

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