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Johnstons Toyota

(1,597 reviews)
Visit Johnstons Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 4 awards
2026 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (845) 394-2155 (845) 394-2155
Used (845) 394-2156 (845) 394-2156
Service (845) 394-2157 (845) 394-2157

Inventory

See all 209 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
Johnstons Toyota is proud to be a family owned and operated Toyota dealership located in New Hampton NY. Just celebrating our 54nd year in business in May of 2014 Johnstons continues to be an asset to the community and the customers they serve by finding new an innovative ways to provide high quality service and give back.
I Got My Toyota At Johnstons Toyota!!

Service center

Phone number (845) 394-2157

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnstons Toyota from DealerRater.

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Buying or leasing a car is very stressful if you don't know that business. I was at ease through the entire process ith Johnstons Toyotas and in particular Ryan Alataar. He took care of all the details and my car was ready to drive away. Thank you very much.

Buying or leasing a car is very stressful if you don't know that business. I was at ease through the entire process ith Johnstons Toyotas and in particular Ryan Alataar. He took care of all the details and my car was ready to drive away. Thank you very much.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Steve! It’s great to hear you felt at ease throughout the entire process with Ryan. Thanks for choosing Johnstons Toyota. Enjoy your new car!

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Our experience at Johnstons Toyota was bead excellent. The sales person, Madison, was knowledgeable & courteous. She helped us through every step of the journey. I’d would recommend Madison to anyone in the market for a new car.

Our experience at Johnstons Toyota was bead excellent. The sales person, Madison, was knowledgeable & courteous. She helped us through every step of the journey. I’d would recommend Madison to anyone in the market for a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback and recommendation! We’re thrilled to hear Madison provided such knowledgeable and courteous assistance at Johnstons Toyota. Congratulations on your new car!

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Judy was very nice and helpful Service was excellent overall. Thank you for all your help

Judy was very nice and helpful Service was excellent overall. Thank you for all your help

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jill, thanks so much for the 5-star review of Johnstons Toyota! Judy will appreciate your kudos.

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Staff is polite, attentive, and keep you informed thru out the entire service visit, personally or via phone, until service is complete. In my recent visit Stephen Keaton was a pleasure to deal with as is most of Johnstons Toyotas staff.

Staff is polite, attentive, and keep you informed thru out the entire service visit, personally or via phone, until service is complete. In my recent visit Stephen Keaton was a pleasure to deal with as is most of Johnstons Toyotas staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with Stephen and our team! We appreciate your feedback and look forward to your next visit. See you next time! -Johnstons Toyota

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Everybody was friendly, very helpful through the whole process. It was a recall I went for wasn’t sure about any of it helped me understand they found a problem that I was not even notified about in any way. We’re so glad they were able to take care of it that day for me and I’d have to make me come back because I live in Pennsylvania and I would have to make another trip all the way back. I appreciate all that they did. I hardly recommend them.

Everybody was friendly, very helpful through the whole process. It was a recall I went for wasn’t sure about any of it helped me understand they found a problem that I was not even notified about in any way. We’re so glad they were able to take care of it that day for me and I’d have to make me come back because I live in Pennsylvania and I would have to make another trip all the way back. I appreciate all that they did. I hardly recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're so glad our team took care of everything during your visit and made the process seamless. Safe travels back to Pennsylvania! - The Johnstons Toyota Team

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Madison was an excellent help throughout my purchase experience going above and beyond to make it a breeze and getting me back on the road in a timely manner

Madison was an excellent help throughout my purchase experience going above and beyond to make it a breeze and getting me back on the road in a timely manner

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear Madison made the process smooth and efficient! Thank you for choosing Johnstons Toyota, Rob. Enjoy the ride!

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Had my CamryXSE IN FOR IT’s third complementary service which took 90 minutes. The waiting area was okay but no TV. They do give me a car wash voucher but my last dealer, Kia, washed the car for you.

Had my CamryXSE IN FOR IT’s third complementary service which took 90 minutes. The waiting area was okay but no TV. They do give me a car wash voucher but my last dealer, Kia, washed the car for you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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You folks have been great - I have issues with the Regional Office - and the recall system - My vehicle has no brake lights or blinker on my right rear - which is a major SAFETY ISSUE - other than wanting 890 $ for a blonker repair thats been recalled - you guy have been great - Dave is aware of the issue - and I hope it gets fixed before - the rymth perjoratively gets solved - standing in the northern hemisphere looking south - if the sky was the face of a clock - the sun moves in what direction ? Fix my lights I’ll tell you the answer!

You folks have been great - I have issues with the Regional Office - and the recall system - My vehicle has no brake lights or blinker on my right rear - which is a major SAFETY ISSUE - other than wanting 890 $ for a blonker repair thats been recalled - you guy have been great - Dave is aware of the issue - and I hope it gets fixed before - the rymth perjoratively gets solved - standing in the northern hemisphere looking south - if the sky was the face of a clock - the sun moves in what direction ? Fix my lights I’ll tell you the answer!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We apologize for the frustrations you've faced with your vehicle. It's great to know Dave is aware and involved. Thank you for choosing Johnstons Toyota, and we hope to resolve this quickly for you!

Consumer response

Thank You

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I’ve been a customer of Johnstons Toyota for over 20 years. As a family we have serviced eight vehicles during that time. Grateful for the service department for their help especially Anthony C. Who helps keep our four Toyota’s up to date on service and running smooth.

I’ve been a customer of Johnstons Toyota for over 20 years. As a family we have serviced eight vehicles during that time. Grateful for the service department for their help especially Anthony C. Who helps keep our four Toyota’s up to date on service and running smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Bill, thank you so much for sharing your feedback about Anthony and the team! We really appreciate your loyalty over the years, and we look forward to serving you and your family in the future at Johnstons Toyota.

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ALWAYS EXCELLENT SERVICE AS USUAL. GREAT CUSTOMER SERVICE AND COMMUNICATION.NEVER UNSATISFIED WITH ALL SERVICE PROVIDED

ALWAYS EXCELLENT SERVICE AS USUAL. GREAT CUSTOMER SERVICE AND COMMUNICATION.NEVER UNSATISFIED WITH ALL SERVICE PROVIDED

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting our team! It's always a pleasure to serve you. We hope to welcome you back to Johnstons Toyota next time, Manny!

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