Sherman Dodge Chrysler Jeep RAM

I had an excellent experience with the service department and Angel Anderson in particular. He made sure that my vehicle was well maintained and provided a fast and friendly service and also processed my information immediately.

I a repeat customer of Sherman dodge. My family has also purchased many vehicle's. I always have great shopping experience. I look forward to purchasing my next vehicle.

Great customer service, knowledgeable and overall a great experience this was my second time working with him, I’ll definitely refer him to customers thanks

Very professional and knowledgeable. Fawaz, went above and beyond to not only get me a new car but an interest rate far lower than my credit union.

For the most part it was a pleasant experience. However, the lot techs did a horrible job cleaning the car for deliver. It was very obvious they were rushing to get through it.

Danny and Abe were very easy to work with. I told them my budget and they delivered. Made the car buying process great and hassle free.

Worst experience I have ever had at any dealership. Would not recommend this place to anyone. Terrible customer service. A brand new car off the truck shouldn’t have a broken part. Took 6 people to loo at it and no one wanted to tell the truth about what was wrong. I was told that I would have 2 parts for my car in a week. I had to keep calling and texting everyday for 39 days until they actually arrived after being told numerous times they were shipped to me but no tracking number was ever provided. no one seemed to know what was going on while selling me the vehicle. The finance guy tried talking me out of getting rebates and paying a higher price for the vehicle instead of what the original price that I had agreed on. The salesman said he would fill the tank up since the vehicle was in ship mode with no gas, for 2 hours I had asked him to out the gas in it. He kept making excuses. When they went to finally put gas in, the gas cover was broken and wouldn’t open. Which then resulted in me waiting almost another 2 hours for them to figure out how to fix it and get gas. No remorse on anyone’s part. A trip to purchase a vehicle that should have taken 2 hours at most, seeing as I showed them the vehicle I wanted, the price and told them how much I was putting down took almost 8 hours in total. It was horrific. Do not do business with this dealership. They place blame on everyone else, no one takes accountability. Just an overall horrible experience.

She was very patient,understanding, and was able to get me something that fit me for my first car. I'm a very grateful person,very.

I called to inquire about a used Volkswagen Tiguan. After being hung up on 3 times, I get to the person I’m trying to talk to. I asked about any issues and the carfax, which acknowledged an issue with the charging system and having to replace the battery 2 times: once at 9k and second time at 21k. I was told that there was no issues and the battery replacement was part or the routine maintenance on the vehicle. This is absolutely false and clearly an issue with the charging system. I asked if there was any sort of warranty or if the issue was being resolved and was told they are not a Volkswagen dealer so they would not fix the problem. So, basically saying they are ok with knowingly selling a car with what could be an expensive and recurring issue to fix.

Very geto .. we rushed out of there .. I wouldn’t buy a car from those salesmen there ! Extremely unprofessional!!