Queensboro Toyota

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 30, 2019

    Sales person never followed through on verbal agreements. Purposely misplaced paper work, driver's license, creating distractions, wasting time during... the dealing process. Not a trustworthy individual. Get everything in writing before agreeing to anything. Just be careful he may lose the deal and re-write it differently from the original agreement.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    May 2, 2019

    I had a horrible experience with a salesman name Andrew or Andres at this location. He was very very rude, disrespectful, unprofessional and practically... (textually) told us to leave to another store. I was mesmerized with the treatment we were given at this point. As a professional, I will never treat another person with that demeanor. He treated us like we were asking him to gift us a car instead of listen to our needs in order to make a sale and conduct his business in the upmost professional manner. When I approached the manager ( who was mannerly) to tell him to please assign us to another sales rep, he didn't even acknowledged the fact that his sales rep was so unprofessional towards potential buyers. Instead he decided to speak to us directly. At this point, I was discourage and disappointed. We left the dealership with a bad taste in our mouth. People say first impressions matter and I totally agreed... I will NEVER, NEVER give my business to this dealership nor I will NEVER recommend them. At the end of the day,. we ended up buying 3 cars from another dealership who were totally the opposite and worked with us to close a deal. I am glad we did not leave our money with a company that DO NOT understand the importance of treating customers in the upmost respectfully manner. Perhaps I am generalizing but it is the dealership's responsibility to monitor the staff working at this location. Rest assured the owner of this dealership is probably not aware of how his staff conduct his business. At the end of the day, these sales representatives are the image of the company and represent the owner as well. Do yourself a favor and if you value your hard earned money, find another dealership who will A) treat you with respect B) not mislead you by making you believe that they are giving you a great deal. They are there to make money on any car deal and to make money to the dealership. They are not there to save you money. As you know, Sales people work on commission and not on a salary therefore, the more money they make on a car sale, the more money they put in their pockets. That's the nature of the business.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    April 24, 2019

    I would like to thanks Andres Naranjo for his excellent service and professionalism, after visiting several dealerships finally find what I really wanted.... Because of him, it got easier on the hard task of leasing a car

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 29, 2018

    Me and my friend went there to buy Toyota Camry and rav4on Friday 07/27,the sales man don’t have minimum respect for customers he is explaining about the... product while playing online game in his cellphone if his free time it doesn’t matter for us but we went there to buy 2 cars I will never recommend nobody in this store ��������

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2018

    .ugo ramire estoy muy agradecido por el servisio brindado. Con el personal en jeneral de la empresa estoy recomendando a mis amistade para que visiten... toyota. Grac. Vendiciones para todos.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 19, 2018

    Never will go there any more. My first car service was done today with unproffecional , unexpirince staff Queensboro toyota they dont do anything on... the car just get momey from toyota for service

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 9, 2018

    I leasing a new Toyota Avalon. My seller Manuel Rosales helped me a lot. Igot answers on my all questions. High professionalism and culture. I’m very glad.Irecomending... Manuel Rosales for everyone. When you visit Queensboro Toyota ask about Manuel Rosales. All of rest will be easy. Thank you Manuel.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 8, 2018

    Manuel Rosales-Qeensboro Toyota saler made me happy driver of new Toyota Avalon. Full professionalism.He answered all my questions about leasing conditions.If... you need 100% professional service visit Queensboro Toyota and ask about Manuel Rosales.All the rest will be easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 30, 2018

    I just leased a car from this dealer. Edwin Robayo helped me and he worked with my spending limit. At Toyota they explained every detail and benefit. They... also explained everything that was covered and what wasn’t, that way there are no surprises in the future. Great customer service and a happy customer!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 23, 2017

    Take my new car for the six month review. To check a noise in the tires. What a surprise I took when picking up my car. They have scratched the car ahead... without having to date be held responsible for the damage. With respect to the sound came to the conclusion by the technical team of mechanics that the sound was due to the engraving of the tires. I was surprised yesterday to take you to a tire service. Was a screw that had embedded the rear tire. Owners and users very carefully when choosing their dealers. I would not recommend this.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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